Purplelindacrafts Reviews 

Placed an order for my mother to which she has not received yet. Two emails sent and no reply. Nearly £50 worth of yarn bought.

Wish I'd read reviews but like someone else mentioned thought I would support a small business as it had the wool I've been searching for. Ordered 3 weeks ago, I have emailed 3 times with no response. I have asked for a refund too but still nothing. DONT USE THIS SITE!!

Ordered & paid for wool in January. Did not receive it, emailed an enquiry received no reply. Emailed again today stating if there is no response I will report them to Trading Standards.

*Update*
2) No refund received as of 22nd September.

1) After receiving a refund via my credit supplier, I received an email from the vendor on 22nd March to say they were unable to fulfil my order and they would be refunding me. This has yet to materialise

I feel scammed.

This site appeared to stock the specific wool I needed which was proving difficult to source. Thinking I was supporting a small business I placed an order three weeks ago and while I was charged and received a confirmation email with an order number, nothing has since been dispatched and despite my attempt to contact the seller (email is the only option) I have heard nothing back.

I have now contacted the seller again to ask for a refund and have stated that any delays or continued radio silence will result in a report to Trading Standards.

Very poor service which, by reading other reviews, seems to be consistent with this sellers method of operating. Zero star rating preferred.

My wool arrived 2 days after I left a damning report on trustpilot. Exactly what I ordered. Nicely packaged. Replying to e mails would save a lot of bad feeling and mistrust.

Ordered wool with this rogue company stupidly without reading reviews first. After ordering they sent me an email and very quickly took my money. Haven't heard from them since although I have sent 3 emails and tried to phone them.(dead phone). DO NOT ORDER FROM THIS COMPANY THEY ARE SCAMMERS!!

My second review! After ordering over a month ago and no response to 3 emails. I started recovery of my money with my bank. Then received email today from Purplelinda saying order had been dispatched !! No explanation at all. Does state I can cancel and return but at my own cost!! And I have re ordered elsewhere! Really bad customer service experience.

Wish I'd read the reviews first! Placed an order on 4 Feb that was confirmed. Payment taken on 8 Feb but no wool and no replies to my emails.

UPDATE 26 MARCH - THE WOOL HAS NOW ARRIVED. I’M GUESSING THE COMPANY IS EXPERIENCING SOME DIFFICULTIES - WOULD HAVE BEEN EASIER TO BE SYMPATHETIC IF THERE HAD BEEN BETTER COMMUNICATION.

I am still waiting for over £40 worth of wool that I ordered well over a month ago. No reply to emails or written letter to the seller and it looks very much like this may be a scam. I have contacted the Citizens Advice Consumer Help Line for advice about getting a resolution and hopefully getting my money back....it might be helpful for other people who are in the same situation to do the same.

Unfortunately I’m another one who has been scammed out of over £20. This was my second order after the 1st one came, a little late, but received all the same. I have reported to trading standards in the highlands and to my bank’s fraud team. If anyone else’s order hasn’t been delivered or contact received from them, I suggest you do the same. Shocking way to run a ‘business’

My experience is the same - very bad, no communication, no goods dispatched. The number to ring for Trading Standards at Highland Council is 08081646000. The more customers who report this awful business the more likely something can be done to save fewer being disappointed in the future.

Same as a lot of people, money taken 31.1, no response to any emails, so have now cancelled and will be contacting my Credit Card company for a refund. Unable to log in to the account now either. If there was a problem all that needed to happen was to email me and let me know. Will also be reporting to Trading Standards

I ordered £32 worth of yarn to make Easter gifts on 30/1/21. I received a confirmation email stating my order had been received and dispatch was usually 3-10 days but they would email me when my order is dispatched. That was 17 days ago and no email and no yarn. Two emails have been sent to this company asking how much longer my order will take - no reply. I gave allowances for the pandemic and the bad weather in Scotland but this is beyond belief. I wish I'd gone with my usual online yarn store and paid the extra money. Disgusting way to run a business

Wow! If only I’d seen these reviews before my order. I was originally so happy to find a website that stocked the wool I was after. Ordered in 29.1.21 and still hasn’t arrived. No response either from the two emails I sent chasing it up. The website still says my items are in stock so shouldn’t be a stock issue. Will give it another week otherwise I’ll be raising it with my bank to claim the money back then reporting the company.

I purchased before Xmas and recieved my order with two items missing. I have now recieved the those two items. I have read all the bad reviews below and thought something must have happened to this business, maybe Covid related? So, I decided not give a bad review myself. At the end of the day, the quality and price of the goods is excellent, I will be ordering more!

I wish I could rate zero stars!

Another dissatisfied customer. I paid in full on 3 Feb 2021, have received email confirmation for my order, but as yet to receive my goods or even a reply to my emails.

This company should not be trading, or at the very least have the common curtesy to reply to enquiries.

Feeling SCAMMED, yet again this company has failed to send a customer their goods I order on the 14th of jan 2021 still nothing, and no correspondence on email either!!!

I ordered over £60 of wool from this company on the 21st December 2020. During this time despite emailing the company I have had nor reply to emails and no wool either.
I am reporting this company to the Scottish Trading Standards. Due to the terrible reviews I am requesting that the company be removed from trading on line, because in the most part it is only scamming customers of their money.

Why would you need to read reviews for someone selling wool????
DO NOT BUY FROM LINDA SMITH AT PURPLELINDA!!!!!!! Like almost every review on here, I to have been scammed by this despicable person. I purchased on behalf of a friend over £50 worth of wool. My friend died unexpectedly. I had sent the payment to this scammer, and I emailed via the contact email that Linda suggests if you need to cancel. No response. I emailed again, no response. I emailed again, no response. In the meantime, I gave my friends relative the £54.60 back, thinking I would get this reimbursed by Linda. WRONG!!!!!!!!!! I can ill afford this amount of money, but I did the right thing in giving the money back. I thought that I would be ok waiting a couple of days for the money to be refunded. In the interim, I received an email from Linda via the contact email address, saying that my order has been dispatched. This was odd I thought as this notification had come from exactly the same email address I’d been emailing to cancel the order. So, 2 days later the wool was delivered. I immediately opened the parcel, took out the delivery note, printed off a return form, as Linda says to do, with a reason for the return. Popped all this back into the parcel and went to the post office the very same day. Shocked that this was costing me a further £9.99 to send, but in the scheme of things it had to be returned at my expense. Linda Smith signed for the parcel 2 days later. That was 16 days ago. As Linda says, in any event, you will be refunded within 14 days. Guess what, NO REFUND! I have tried numerous times emailing Linda, nothing. I found the contact number via the telephone directory which I have called numerous times. It just rings and rings and rings. So, I have had to contact my bank to inform them that Purplelinda Crafts has had the goods back, but not refunded my money. Luckily the bank have refunded me. So, Linda Smith has scammed another person and has scammed Barclays Bank. It’s a shame that this review cannot be left on the website, strange that isn’t it! It’s also a shame that Linda doesn’t read or respond to negative feedback via this site, again strange. I just hope that someone with the authority reads these reviews, and can do something about Linda Smith and the fraudulent activities this company does to honest people.

I was worried after reading reviews but can't fault the service as received my order today 11th Feb, less than a week from placing order.