Terrible customer service, do not reply to their online form messages/queries, social media or direct emails. I have been trying to contact them for 5 weeks but am giving up. Won't order from them ag... See more
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If I could give no stars I would. This brand is reporting my reviews and having them taken down off all online sites. Horrible service, don’t comply with trading and consumer rights, will waste you... See more
Would love to rate higher, however, order took 1 full week to arrive. After calling them, it appears they take pre-orders for products and once they have enough orders, then place order for product. W... See more
Ordered 2 dog bowls. Bowls are excellent for my frenchie. However I was not impressed with time it takes for delivery after placing my order, 6 days is too long when you're paying almost £6 for delive... See more
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Company details
Written by the company
At PurrfectlyYappy.com, we pride ourselves in sourcing the best products for your pet, home and human. If you're a pet owner or an animal lover, we have something you'll love. We believe that this, combined with our years of experience, makes us a little different from everyone else. We invest a lot of time looking for high quality brands that you'll love, so there is something for everyone (and every pet) in one place. We're always adding new products to keep you and your pet up to date with the latest brand innovations.
Contact info
The Old Print House, 62 High Street, GU24 8AA, Chobham, United Kingdom
- support@purrfectlyyappy.com
- www.purrfectlyyappy.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good quality products
Quick shipping, very helpful customer service and great quality products at a a reasonable price. I'm very happy with my purchases, thank you :)
A competitively priced item,delivered…
A competitively priced item,delivered as promised. Good communication. Would purchase from company again.
Excellent service and advice when I…
Excellent service and advice when I phoned them.
Ruffwear Cloud Chaser
I'm a huge fan if Ruffwear products and was delighted to come across Purrfectly Yappy whilst browsing for a good raincoat for my dogs.
Excellent price and quality. Would highly recommend.
The product was out of stock and a…
The product was out of stock and a refund was sent. Why was I not informed of this when ordering. Postage at £6.99 ? Why ?
Excellent service
Excellent service, fantastic product, my staffies look great in their new collars. At last a collar that they cant pull their heads out of
This is the third collar I've purchased…
This is the third collar I've purchased from Purrfectly Yappy and, as always, the collar is very good quality. The service is good too and really quick delivery.
Great service and excellent choice of…
Great service and excellent choice of products
easy to order and very quick delivery
easy to order and very quick delivery.
would recommend and use again.
I found items of low quality and…
I found items of low quality and customer service appalling as they refused refund and I found them rude and dismissive
Easy to order
Fast delivery, great products, easy to order
But,
would have preferred both items to come in one parcel and matress not bend in half arriving with no paperwork stuffed in a plastic wrapper
MAGNIFICENT!!!
I cannot praise the customer service of this company enough! They have gone above and beyond to help my mum with her purchase. I will definitely be buying from them again and recommending them to all my friends.
This company provided good old fashion service and supplied a great item at a great price!!! Well done on above excellent service!!! Thank you for being Magnificent!!!
Very good service and quick delivery
Very good service and quick delivery, although hate paying delivery charges!
Harness great quality too.
Would highly recommend.
happy with purchase ,shame about delivery
Very happy with our purchase, would have been 5 stars if dpd hadn't misplaced my package, which meant I had to take extra time off work.
Dpd knew the package had gone to the incorrect depot, but I had to contact them to get any information
They were not very helpful
Quick delivery thanks
If I could give no stars I would.
If I could give no stars I would.
This brand is reporting my reviews and having them taken down off all online sites.
Horrible service, don’t comply with trading and consumer rights, will waste your time. When I had an issue they turned it on me and victimised themselves refusing to help. Rude and patronising.
Only want 5star ratings visable to promote themselves and make their business look good.
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