PurrfectlyYappy Reviews 

238
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Terrible customer service, do not reply to their online form messages/queries, social media or direct emails. I have been trying to contact them for 5 weeks but am giving up. Won't order from them ag... See more

Rated 1 out of 5 stars

If I could give no stars I would. This brand is reporting my reviews and having them taken down off all online sites. Horrible service, don’t comply with trading and consumer rights, will waste you... See more

Rated 3 out of 5 stars

Would love to rate higher, however, order took 1 full week to arrive. After calling them, it appears they take pre-orders for products and once they have enough orders, then place order for product. W... See more

Rated 4 out of 5 stars

Ordered 2 dog bowls. Bowls are excellent for my frenchie. However I was not impressed with time it takes for delivery after placing my order, 6 days is too long when you're paying almost £6 for delive... See more

Company replied

Company details

  1. Pet Store

Written by the company

At PurrfectlyYappy.com, we pride ourselves in sourcing the best products for your pet, home and human. If you're a pet owner or an animal lover, we have something you'll love. We believe that this, combined with our years of experience, makes us a little different from everyone else. We invest a lot of time looking for high quality brands that you'll love, so there is something for everyone (and every pet) in one place. We're always adding new products to keep you and your pet up to date with the latest brand innovations.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(238)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality products

Quick shipping, very helpful customer service and great quality products at a a reasonable price. I'm very happy with my purchases, thank you :)

October 18, 2020
Rated 5 out of 5 stars

Ruffwear Cloud Chaser

I'm a huge fan if Ruffwear products and was delighted to come across Purrfectly Yappy whilst browsing for a good raincoat for my dogs.
Excellent price and quality. Would highly recommend.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fantastic product, my staffies look great in their new collars. At last a collar that they cant pull their heads out of

September 27, 2020
Unprompted review
Rated 4 out of 5 stars

Easy to order

Fast delivery, great products, easy to order
But,
would have preferred both items to come in one parcel and matress not bend in half arriving with no paperwork stuffed in a plastic wrapper

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

MAGNIFICENT!!!

I cannot praise the customer service of this company enough! They have gone above and beyond to help my mum with her purchase. I will definitely be buying from them again and recommending them to all my friends.

This company provided good old fashion service and supplied a great item at a great price!!! Well done on above excellent service!!! Thank you for being Magnificent!!!

August 9, 2020
Unprompted review
Rated 4 out of 5 stars

happy with purchase ,shame about delivery

Very happy with our purchase, would have been 5 stars if dpd hadn't misplaced my package, which meant I had to take extra time off work.

Dpd knew the package had gone to the incorrect depot, but I had to contact them to get any information
They were not very helpful

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would.

If I could give no stars I would.
This brand is reporting my reviews and having them taken down off all online sites.
Horrible service, don’t comply with trading and consumer rights, will waste your time. When I had an issue they turned it on me and victimised themselves refusing to help. Rude and patronising.
Only want 5star ratings visable to promote themselves and make their business look good.

July 17, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look