Q-Park Danmark A/S Reviews 

I had some issues with the payment, and customer service solved it in less than 4 hours.

Warning about scam q-park parking lot at campusvej in hillerød denmark. Pseudo park+ride space besides the train station, there is a lidl store, 30 mins stay is somewhat free (haha).. 915 dkk

Warning about scam by Q-Park in Esbjerg, Denmark

We took the ferry today 28-07-2025 at 10:30 from Esbjerg to Fanø and parked at a Q-Park location, which advertises the first 24 hours of parking for free.

Upon arrival, we spoke to a Q-Park employee who was actively inspecting the area. He told us we could check in at the machine using our credit card. We followed his instructions and checked in.

After just a few hours, we returned at 14:30 the same day and tried to check out at the payment machine — but no information was available. To our shock, we found a €110 fine placed under our windshield, issued by the same employee from Q-park.

We tried calling several phone numbers — no one answered. A look at social media shows that many other people have had similar experiences with Q-Park in Denmark.

This feels like a predatory business model targeting tourists. It's disgraceful that a private company is allowed to make money this way — and it's damaging to Denmark’s reputation as a welcoming travel destination.

🔴 Advice for fellow travelers: Avoid parking at Q-Park in Esbjerg unless everything is absolutely clear. Consider alternative parking options and be cautious of unclear instructions.

Advarsel om scam fra Q-Park i Esbjerg, Danmark

Vi tog for nylig færgen fra Esbjerg til Fanø og parkerede ved en Q-Park parkeringsplads, hvor der bliver reklameret med, at de første 24 timer er gratis.

Ved ankomst talte vi med en Q-Park medarbejder, som var i gang med kontrol. Han fortalte os, at vi kunne tjekke ind ved automaten med vores kreditkort. Det gjorde vi.

Da vi kom tilbage efter blot et par timer og forsøgte at tjekke ud ved betalingsautomaten, var der ingen oplysninger tilgængelige. I stedet fandt vi en bøde på 825 DKK (€110) under vinduesviskeren – udstedt af den samme medarbejder.

Vi forsøgte at ringe til flere telefonnumre, men ingen tog telefonen. Et hurtigt kig på sociale medier viser, at mange andre har haft lignende oplevelser med Q-Park i Danmark.

Det føles som et bevidst forretningsmodel, der udnytter turister. Det er skandaløst, at et privat firma får lov til at tjene penge på denne måde – og det skader Danmarks ry som venligt og gæstfrit rejseland.

🔴 Råd til andre rejsende: Undgå at parkere ved Q-Park i Esbjerg, medmindre alt er 100 % tydeligt. Overvej alternative parkeringsmuligheder, og vær opmærksom på uklare instruktioner.

Betrayment paid parking got fined 915 dkk for parking some centimetre out of marked area. Illegal Service stay away from this Gangster Business parking Service.

We contacted the customer service about a payment issue and the response was very quick, kind and efficient.

i entered the QPark in Skanderborg where i needed to shop groceries. It took me 20min and when i returned, i had a ticket, because my electronic parking device was low on battery, which i wasn't aware off. The ticket was 895DKK and i was shocked, because i think this is ripping people off. I'd have paid 200DKK without any discussion, because it is my responsibility to have a working device.BUT 895 is totally different case, so i wrote to them if they could, as an exception, take the fine back, since i never had an issue with them before. The answer was "no", facts are,that i was parking without a working parking device. I don't know if they see that as a new business model, but i will, in the future, avoid Qpark as much as possible. They are really ripping you off and show no mercy!

it's very good service, and quick responsible

I pay an efty amount a month for a parking spot at work. On a day my usual car was broken down, I went to work with a different car, got a parking permit after an hour from parking because my office manager who can issue parking permits was not at work yet, they issued a ticket in the meanwhile. I complained and after waiting 6 months for a response they get back saying the amount of time I took to get the parking permit was not reasonable.. how can they be allowed to run a business like that taking money so unethically and probably not legally? I won't have the means to legally fight this..

We parked here to go to Fano Island on our bicycles. I went into the ferry office to ask for advice to buy tickets and also about the parking. The customer service from the ferry company office was in one word 'unhelpful' and was our only negative experience during our 4 weeks in Norway. I had an amount exceeding £97.44 taken from my card when it should have been free for the time we were there. Q Park accepted that I had done everything possible to try to park correctly and kindly refunded the amount taken. You need to return to the machine in Esbjerg at the ferry and present your card again before leaving, otherwise you will be charged for several days.

Very friendly and helpful staff. Despite me having made an accidental mistake, they left no stone unturned to ensure that I was treated as a valued customer. Many thanks.

I received a parking ticket simply because I registered my license plate more than *four minutes*after I parked my car.
And it was not stated on the sign. Meanwhile, other parking areas under your jurisdiction allow a **15-minute grace period** to register, which it was written on the sign. Why the blatant double standard?
This is nothing short of a scam. Either enforce the same rules everywhere or admit that this is just a revenue-generating trap. Punishing people for a **four-minute delay** while others get **15 minutes** is hypocritical, unfair, and downright predatory.
I demand an immediate explanation for this inconsistency.

A refund request was made, and it was handled very promptly and nicely. Very satisfied with the service.

One of the worst companies operating in Denmark. Q-Park is a disgraceful organization that seems to exist solely to issue unfair fines and take money from innocent people.

I was charging my electric car at their station, fully following all the rules: the parking disc was set correctly, the charging lasted less than 4 hours — everything was within the legal limits. And still, I received a fine. For what? Either the employee didn’t care to check properly or they were completely unqualified to do the job.

This is not just a mistake — it’s negligence. And I strongly believe that the person responsible should be held accountable. People shouldn’t suffer because of carelessness from Q-Park’s side.

Q-Park creates artificial problems just to make money off people. And this isn’t just a one-time situation — a quick look at the reviews shows that many others, especially tourists, have been treated unfairly.

Companies like this damage the reputation of Denmark. Their practices are aggressive, unfair, and completely lacking in human decency. I genuinely hope this company disappears from the market. What they do is morally wrong.

Avoid Q-Park at all costs if you care about your peace of mind and your wallet.

Qpark signs in Denmark are all in Danish and not very visible at all. We had certainly not seen any signs where we parked our hire car in Lyngby for 30 minutes. At our return a small fine was attached tobour windscreen, which we had to use Google translate to understand. We read the reviews and were going to appeal. However all similar cases did not get resolved, so have now reluctantly paid 915Kr for 30 minutes parking. A very expensive outing.

I was charged for 3-days parking instead of 1.5 hours due to error checking out at Q-Park machine in Odense City. I contacted Q-Park via website and problem was resolved extremely quickly and efficiently. Refund issued within a few days. I wish all parking companies behaved like this :)

Double charged my credit card and refused to answer my calls and emails.

From talking to the staff at the hotel where I was staying (nearby), it seems this is not the first time this has happened.

Ended up having to get my credit card company involved, who reimbursed me.

*** In addition, a few weeks later, my credit card company contacted me today (13/05/25) to let me know that there had been some suspicious activity on my account. Now, I’m not saying it’s related – however, throughout my entire life I’ve (luckily) never experienced any previous financial fraudulent attacks.

Never had so many issues with parking in cities/ places as in Denmark with Q park. Unclear signs for parking, no clear parking meters or none so you have to do through app. Doing through app resulted for me in a fine with the reason that i need to have a permit to park where I parked. The app had the literal position of my car when parking and I paid for parking for the duration stayed at that location. Why not mention in the app there is an issue with a specific permit. I had to read that through a seperate parking sign. Fighting the fine is appearantly not worth it either. You have to pay it first, which afcourse will result probably in you never getting it back. If you dont pay it first they will just increase the fine while processing based on others people stories.

So much trouble, I won't visit this country again, nothing much to see anyway.

I got a 915 kr. fine for parking even though I had also paid 60 kr. for parking in the area for one and a half hour, because my car was slightly outside a terribly outlined and non-standard parking space in Odense that was not even half-full.

Beware and try to avoid anything they are in charge of. They are extremely predatory.

recently we visited the copenhagen zoo.. we payed the parking via app from 9:00 to 13:30… after that we had to change the time.. we did but the app selected a different parking lot nearby so we payed untill around 16:30 .. we go to the car and we find a ticket.. we send them mail but we ended up paying also for parking also a fine… extremly disapointing..