Q-Park Danmark A/S Reviews 

Caught the parking guard walking around on an almost empty parking lot this morning - during covid19-lock down on Good Friday where everything is closed anyway... Yet they felt the need to give a ticket to the one guy who they felt had parked wrongfully - Talk about an uptight company... (No, the car wasn't mine) Yet, when I walked away I saw the parking guards OWN car with Q-Park logo and everything being illegally parked in front of a driveway!? Seriously!?

Obviously I took pictures.. I guess there's a reason why Q-Park isn't on social media.

They make commercial gestures to overcome their characterized incompetence then years (3) after they send you to litigation.
Their technique is simple: they promise commercial gestures but do not seize them on their side, which allows them to racketeering afterwards ...
They are loan sharks, no more no less
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Ils font des gestes commerciaux pour palier leur incompétence caractérisée puis des années (3) après ils vous adressent au contentieux.
Leur technique est simple : ils promettent des gestes commerciaux mais ne les saisissent pas de leur côté, ce qui leur permet de vous raquetter par la suite...
Ce sont des usuriers, ni plus ni moins

The company is totally a fraud. I do not understand why the company can still run as normal without any concerns about the bad reviews and no replies to the complaints. I sincerely hope some legal department could involve in how the company operates and profits from giving fines as a business mode.

A Company giving Parking Tickets is expected to have such bad reviews. I dont think they are even bothered by these reviews. I got a parking ticket even the Customer Care accepted was not my fault but I still had to pay ! Life is not fair and Q park is teacher for that lesson.

0 star if possible!
Such a stupid and horrible cheater.
I blame DK gov to allow this stupid steal directly from folk.

Worst experience ever in a danish QPark + with their customer service - I parked my car in the ålborg Kennedy center Q Park - there’s strictly no indication but eventually in danish and no barrier when entering and exiting the lot. So if you don’t find how it works and where to pay you receive a 790DKK fine (110€) which seems to be the standard fine at QPark - when you call them to inquire about how to pay the parking all you get is stubborn answers about your own stupidity (you could have asked someone - there was no one otherwise we would have, obviously - even worse : if I was entering a parking lot in France I would of course ask for help )
We’ve been requesting a reconsideration of this scandalous fine as we called in good faith and parked the car for an approximate 12 hours - daily fee : 180DKK)
The answer is « there are plenty of visible instructions in this parking lot » - totally false
And « pay otherwise we will sue you »
We parked the day after in another QPark in Aarhus and this time everything was clear - there was a barrier to enter and exit the location and payment machines at each exit - which is absolutely not the case in Aalborg - this parking lot is the perfect place for QPark to trap tourists and innocent users and gain a maximum of money through placing abusive and injustifiée fines - i have plenty of time to lose and a bunch of lawyers in my family and entourage - will take care of this - nothing but abuse and rude employees

Fines are excessively expensive. I have got three fines (790DKK x 3), two of them, we agreed that will be cancelled as my explanation was reasonable for the person that I was talking to (I do appreciate that), however, the fine is just excessively expensive and that should be further regulated.

Problem 1. The Q-Park at Lyngbyvej 16 is very empty, while there is a problem with the parking spots in the city. Why? Because Q-Park is making a hefty profit. It's the same in all the countries where Q-Park operates.
Problem 2. They don't follow the public laws regarding parking; if I pay and make a mistake on how I registered the number, they won't cancel the fine.
Problem 3. Their barrier / door sensors don't work with all vehicles (I drive a motorbike)
Problem 4. Their website says that motorbikes and cars have to follow the same rules; then it says that motorbikes can't park in their parking houses.
Problem 5. Their website is only partially working.

Disclaimer: I also got a fine from them (although I have paid for a parking spot for an entire year). I'm curious if I will have to pay parking and fines at the same time. That's right Q-Park, I'm looking at you! ;)

I called Q-Park to have an estimation of a rate for a 10 day parking in Nørreport parking. The rate communicated was 5 times lower than the one I actually paid at the end.
Very bad experience with customer service which did not want to step back on the wrong rate communicated.
Stay away from Q-Park parkings in Denmark, I now understand why they are always empty...

I got fine on the parking in front of my own appartment with VALID PARKING allowance!!!
After sending complain and ASKING FOR PROOF (in any form: e.g. pictures), got a letter telling me: "... we checked again, and you need to pay the fine..." NO PICTURES ATTACHED!!!
I will do everything to make sure the board changes this company to ANYTHING else!

The most unreasonable and unfair company, charging unreasonably high tickets and fees! If you have any other choice, choose another company to park at. One exampple: they have charged 790 DKK (more than 100€) for being outside of white line.

They do not reply to serious and relevant questions and has an obvious lack respect for people and common courtesy.

10 minute gap between two parking times paid in good faith, and a document to show that we thought we had covered that gap. 790 kr ticket, no reprieve for mistakes.

The website q-parkbetaling_dk simply does not work with Chrome as elements of their web site cover the "pay now" button. Q-Parks phone help is utterly useless (they flat-out refused to help) and their online email support sucks, too: they simply said "it should work".

My advice would be: if you want the money of your clients, make an easy to use website that actually works. Horrible company. Horrible support. Broken web site.

We visit Denmark and got a ticket from Q Park although it was a Gustkort in the
car, because the worker could not read the numbers on the ticket. WHAT? We had more then one time trouble with this company. I went to the Police station to make a criminal report. The Secretary from the Police station said: They don't act before it's come to the court. I also was explaining that we just want to protect other people then this company is Criminal. (Rip off people) I hope that someone goes to the court that the government can see that's a real problem. And its a damage for the government and the reputation from Denmark. My advice: do not pay

They don't even deserve one star, seriously... they are greedy and take every opportunity to suck cash out of you. I hope no one would use their service and that they just vanish into thin air!

I was comming from a meeting and was going to pay but the two machines would not accept my money so i called the 24/7 service up on the speaker.
I talked to a nice person and wanted to get some help but there was no one in the parking to help so they told me to go to another part of the parking to try the machine there. It took 15 minutes to find and the machine would not accept my money so i called again and talked to the same person but i was angry that i could not get anyone to come and help me so i asked to talk to someone in charge. A very agressive woman came on and told me it was standard procedure to go from machine to machine to try and pay. I said that my parking now was more expensive because i had to walk so far, she actually said it wasnt her problem. Do you believe that they send me to another machine? YES.
Lucky for me there was a customer that helped by paying with her card and i transfered the money via mobilepay.

Just wanted to point out how we saved more than 800 danish kroner in parking. We stayed at a central located hotel and needed a parking for 4 days. When leaving for the airport I found out that I'd lost my parking ticket that was printet at my entry. I knew that the price per day was around 250-300 danish. Went to the payment machine and pressed the 'LOST TICKET' icon on the screen. It stated 280 or so which I paid and got a new exit ticket printet drove to the exit inserted the ticket and got out of the parking lot. I did nothing illegal and saved quite a lot of money.

Beside that the parking lot was very dark and felt unsafe

1 star = don't like parking companies they are way too greedy

Very good customer service. Checkout at Kennedy Arkaden didn't work properly. Few days later I called them and they solved my problem promptly.

I went into Fakta for 10 minutes,
and I got a bill for 750Kr. Tried to call and explain the situation, they didn't care even though I can prove it.