I originally bought a De Longhi portable airconditioner in April from this company. It was delivered quickly but I only got to use it during the late May heatwave and unfortunately it was faulty. When... See more
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See what reviewers are saying
Very pleased with every aspect. Lovely looking radiator and good output. Good communication and seamless delivery. All round very good. Got a free standing Delonghi oil rad, had for 20 plus years... See more
Absolutely delighted with our new Auberry Optimyst fire! It looks so much more realistic than any we’ve seen. Easy to refill the water tank (for the steam) and so simple to operate- with or without... See more
5*'s for brilliant customer service, a very rare thing these days. We ordered the incorrect heater. Despite being our error, not only was it exchanged without anyfuss, the replacement was delivered n... See more
Company details
- Radiator Shop
- Air Conditioning Store
- Bathroom Supply Store
- Heating Equipment Supplier
- Home Improvement Store
Written by the company
Nationwide supplier of Designer Radiators, Electric Heating, Water Heaters, Hot Water Dispsensers, Air Conditioning Units and more.
Contact info
Unit 8, Oakney Wood Court, Selby Business Park, YO8 8FN, Selby, United Kingdom
- 01617 265 266
- sales@cgsstores.co.uk
- www.qbicheating.co.uk
4.2
Great
173 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I am still waiting for the heater to…
I am still waiting for the heater to arrive, three weeks later. This company need to choose a better partner than FedEx to ship their products.
Made a complaint about it and never received a follow up from the company.
October 30, 2024
A well deserved 5*
5*'s for brilliant customer service, a very rare thing these days. We ordered the incorrect heater. Despite being our error, not only was it exchanged without anyfuss, the replacement was delivered next day and the original heater was collected for return. No hassle! Thank you for such a great service
October 21, 2024
Quick and easy ordering process
Quick and easy ordering process, slightly delayed shipping but on the whole very good
October 13, 2024
It was easy to order abd there weren't…
It was easy to order abd there weren't any delivery charges. The fire was delivered on time. The only disappointment being that it is slightly smaller than the one being replaced.
October 10, 2024
Ordered 4pm Thursday got 12.00 Friday…
Ordered 4pm Thursday got 12.00 Friday great service thanks
October 11, 2024
QBIC Heating…
Company was very helpful in keeping me up to date with delivery.Delivery driver was extremely helpful.Very good service.
October 1, 2024
Absolutely terrible service waited…
Absolutely terrible service waited almost 2 weeks for my delivery after ringing 4 times asking for updates. Was told was going to be called back never was, was also told my item would be dispatched on a certain day it wasn’t, was also told it would be delivered by a certain day it wasn’t. I will be not be using your company again.
September 15, 2024
No communication regarding dispatch…
No communication regarding dispatch details. Item delivered to the wrong address. Still waiting for a response from driver as to where he delivered it.
September 13, 2024
Still waiting for the heater after 7…
Still waiting for the heater after 7 days.
Glad its not winter.
Ian Ginn
September 9, 2024
Item has not arrived
I have ordered a radiator with a promised delivery following day. The order was made 28/07. Today is 06/08 and I still have not received the item despite contacting the company chasing the order by e-mails and phone calls.
July 28, 2024
Customer service
Promp reply to request for part, detailed advice on dispatch and delivery
June 11, 2024
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