I’m not very tech savvy but the Qtac support advisor was very patient,friendly and helpful with my query. He was able to solve the problem I had encountered despite my laptop being old and slow! I a... See more
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Have been with QTAC for over 10 years, and anytime I have had to pick up the phone to sort anything the staff are always very helpful and attentive. Had help from Clara O'Callaghan today migrating to... See more
The small company which I assist with technology is moving (on my advice) from Brightpay and I telephoned Qtac Tech. Support to advise in installation process. There were come issues with some of the... See more
We have used QTac since it was born. Since then, this has developed into a software, I sincerely recommend it to all. The support and help that the team give is par excellence. The support team membe... See more
Company details
Written by the company
Qtac are the specialist payroll provider focused on delivering a helpful, human approach for clients.
Contact info
Unit 4 Badminton Court, BS37 5HZ, Yate, United Kingdom
- 0117 935 3500
- info@qtac.co.uk
- www.qtac.co.uk
4.9
Excellent
180 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent support
I'm not an accountant - I work in IT, so this isn't about the product but the support.
I have found the install team at QTAC to be faultless. Requiring very little input from me, the team are able to perform installs/upgrades/migrations/system moves and stick at it until all problems are solved. They are polite and employ a non-harassing form of support which is really appreciated in a busy environment.
Couldn't recommend them enough!
April 13, 2021
Unprompted review
Brilliant service
April 8, 2021
Unprompted review
The People at QTAC are Fantastic…
The People at QTAC are a fantastic Support, no query is too small, they are NEVER condescending, they listen, advise & get things sorted, I love that they can take over my machine & do what I cannot.
I never worry about calling them, I know they will be able to help
March 29, 2021
Unprompted review
Full instal of 2021 / 22 software
Full instal of 2021 / 22 software, all done remotely with no fuss. Excellent service as has been the case over the many years that I have used Qtac for my payroll service.
March 19, 2021
Unprompted review
Jarrad was very helpful and…
Jarrad was very helpful and knowledgeable and made the experience very easy
March 17, 2021
Unprompted review
Excellent help
I found the assistance I received to be most helpful and courteous as always. I would always recommend Qtac to anyone
March 12, 2021
Unprompted review
SATISFIED WITH INSTALLATION SUPPORT
I WAS SATISFIED WITH THE RESPONSE TO MY REQUEST FOR SUPPORT WITH SOFTWARE INSTALLATION YEAR 2021/2022.
March 12, 2021
Unprompted review
Patience breeds success
The problem which caused great difficulty in installing the 2021/2022 means for me to carry out the means to pay myself after tax and NIC was very complicated and involved an engineer to diagnose it. The Qtac support was most understanding and patient and I am duly grateful.
March 11, 2021
Unprompted review
Nevenka was excellent
Nevenka was excellent. Very courteous professional and got the installation done without any problem.
March 11, 2021
Unprompted review
So Helpful
Both Ladies were extremely helpful and completed my problems wonderfully well!
Many thanks
David
March 9, 2021
Unprompted review
Very efficient process
Very efficient process, carried out by a very pleasant member of your team (Will).
March 5, 2021
Unprompted review
I was having a bad day trying to…
I was having a bad day trying to explain a problem to a government body when Qtac called to update by software. Jared restored by faith in humanity. He was courteous, polite, efficient and nothing was too much trouble. If only I could say the same for HMRC my life would be SO much easier!
March 2, 2021
Unprompted review
Great service as always by the team at…
Great service as always by the team at Qtac
February 26, 2021
Unprompted review
Always polite
Always polite. Always helpful. Always stay with the problem until it is solved.
February 25, 2021
Unprompted review
Received telephone call promptly as…
Received telephone call promptly as agreed.
Did the job without any hassle.
February 25, 2021
Unprompted review
Happy Customer (again).
Always been impressed by the knowledge and expertise of the technical support I've received from Qtac. Always friendly and helpful. Can't really say any more.
February 25, 2021
Unprompted review
No trouble seamless
February 25, 2021
Unprompted review
Rang when agreed and update carried out…
Rang when agreed and update carried out efficiently and much help and support offered
February 24, 2021
Unprompted review
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