Quality Company Formations Reviews 

2,587
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. Consumers truly appreciate the fast, straightforward setup process and highlight that the support staff is extremely helpful, patient, and professional throughout the entire journey. People frequently mention that everyday communication is clear and efficient, which makes managing complex corporate tasks completely effortless and stress-free. Some reviewers were not happy with communication issues, specifically mentioning delayed replies, partial answers, or a complete lack of response to their urgent support requests. A few customers also noted that initial expectations regarding response times or quick incorporation were sometimes not fully met, leading to temporary frustration.

What people talk about most

Service

Clients share positive opinions on service, highlighting a transparent, fast, and high-quality experience... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting swift responses and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their swift response times and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is extremely simple... See more

Response time

Reviewers express great satisfaction regarding response time, highlighting prompt replies, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear George and the team at Quality Company Formations I just want you to take a moment to express my appreciation. I’ve been using your services for several years now, and I’ve never once been... See more

Company replied

Rated 5 out of 5 stars

My enquiry was handled by Anthony Georges in the Full Secretarial Service dept of QCF. He was outstanding - his knowledge, his efficiency, and his professionalism are second to none. He is also very a... See more

Company replied

Rated 5 out of 5 stars

As someone based outside the UK, I was worried about the process, but Quality Company Formations made it surprisingly simple. No credit check, clear instructions for identity verification, and fast tu... See more

Company replied

Rated 5 out of 5 stars

I have held my account with QCF for sometime and I have not regretted it at all. Every interaction has been gladly received and smoothy resolved. This time no different. I love the spead and succin... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

Written by the company

Specialising in a diverse range of limited company structures and address services, QCF provides expert help and advice to new and established business owners in the UK. Whether you want to set up a private limited company with one or more share classes, a bespoke limited by guarantee company, a charity company, an LLP, a property company, or a PLC – we have something here to suit your needs.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,587)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly professional Team

Highly professional, prompt Team: I am a returning client and find this company very reliable.

March 27, 2026
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Reply from Quality Company Formations

Thank you for your kind comments, David! We are delighted to hear you are a returning customer! - Sophia at QCF

Rated 5 out of 5 stars

Excellent service

Excellent service. The ID checks were very simple process.

March 27, 2026
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Reply from Quality Company Formations

Thank you for your kind review, Mohammed! - Sophia at QCF

Rated 5 out of 5 stars

Very responsive and assisted all…

Very responsive and assisted all through the process. Thanks to Josh for his patience with me whilst completing the application.

March 24, 2026
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Reply from Quality Company Formations

Thank you for your kind comments, Lucy! Your feedback has been passed to the relevant agent - Sophia at QCF

Rated 5 out of 5 stars

Extremely efficient company

Extremely efficient company, delivering on their promises. Their software for registering a company is the best I have ever seen. Great experience talking to humans instead of bots.

March 19, 2026
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Reply from Quality Company Formations

Thank you for your kind comments! We are so pleased to hear you are happy with our service! - Sophia at QCF

Rated 2 out of 5 stars

Agents cant set up multi share class companies any more, but it does not tell you.

Have been setting up multi share class companies for clients for years using QCF. Must have set up around 20. Picked it on the website but it swapped the product to something else with only one class of share without clearly telling me. They eventually helped to sort it out but seemed to be blaming me for not noticing that the website glitched and the product changed. Should be much clearer message that agents can't buy this product then it should stop the purchase if you are an agent.

March 17, 2026
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Reply from Quality Company Formations

Dear Sally,

Thank you very much for your feedback. We truly appreciate the opportunity to have supported you in forming so many companies. I’m sorry to hear about the frustration and inconvenience you’ve experienced following the recent changes to how agents and intermediaries form companies with us on behalf of their clients.

When you initially attempted to select the Multiple Share Class package, you were redirected to our Wholesale package, which is the only package we provide for registration by intermediaries (i.e. those who form a company on behalf of others). As previously communicated via email to all intermediary clients, including yourself, the Wholesale package is now the only option available for intermediaries. This is also clearly stated on our Wholesale package page, which confirms that no alternative packages can be used by intermediaries.

This change reflects a broader shift in how we support intermediary customers. Feedback we have received from intermediary customers led to us to ascertain that certain features included in other packages, such as Confirmation Statement filing, were not required. As a result, adjustments were necessary to protect the long-term viability and quality of not only our services but also our intermediary clients.

The Wholesale package has been specifically tailored for professional use and aligned with the needs of intermediaries such as yourself. As part of this refinement, certain services, including Confirmation Statement filing, have been excluded.

We are very sorry to hear about your frustrations and sincerely apologise if our communication gave the impression that we were placing any blame on you in relation to the Wholesale package changes. That was absolutely not our intention. We are always committed to clearly identifying where any miscommunication may have occurred.

As this is a new policy and offering, we genuinely value your feedback and are continually looking for ways to improve how we support our clients and develop our services. I have attempted to contact you to better understand your experience and discuss your feedback in more detail, but have not yet received a response.

If you would be open to discussing this further, we would very much welcome the opportunity. Please feel free to contact me at info@qualityformations.co.uk FAO SHAN, at a time that is convenient for you.

We look forward to continuing to support you.

Warm regards,

Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

my experience with their non-resident package + update for my current situation

I like that they provide live chat for customer support. What I don't like that they providing registration address, business address and service address and they all the same non of these will give you proof of address so you can use it for banking services. So you need to buy new address for this matter and they also do not provide that option so you need to purchase it from other providers

An update to my previous review:

I would like to keep my original feedback as it reflects my initial experience, but I also want to share an important update. Please read carefully.

After my review, their team reached out and made a genuine effort to help resolve my issue. They actively communicated with the banking service provider on my behalf and tried multiple approaches to find a solution. Although the issue could not ultimately be resolved, they handled the situation professionally and responsibly by offering and actually completing a full refund without terminating the services, so I now still have the service while also having received my money back.

I truly appreciate their support, transparency, and willingness to take responsibility. This level of customer care shows that they are a trustworthy and professional company that values their clients.

Based on this experience, I can confidently recommend them to others.

March 9, 2026
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Reply from Quality Company Formations

Thank you for your detailed review, Ali.

We really appreciate your kind words about our live chat support, our team’s communication, and the professional way your case was handled.

While we’re sorry the original issue could not be resolved in the way you had hoped, we’re very pleased that our team was able to support you, act transparently, and provide a resolution. Your recommendation means a great deal to us, and we’re grateful for the opportunity to assist you.

Kind regards,
Sophia Petrou
Head of Customer Services

Rated 5 out of 5 stars

Very simple and easy-to-use platform

Very simple and easy-to-use platform, quick response time, excellent value for money.

March 10, 2026
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Reply from Quality Company Formations

Thank you for your wonderful review, Erich! - Shan at QCF.

Rated 5 out of 5 stars

They were really swift and affordable

They were really swift and affordable. As a non-UK resident, I was skeptical about the possibility of opening a UK business virtually. QCF had this done in just 1 business day.

March 10, 2026
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Reply from Quality Company Formations

It's great that you found our service efficient, Imo! - Shan at QCF.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Everything was done fast, easy and effortless. They also had a great offer for non-residents that was a no-brainer. Don't even think of hesitating!

March 9, 2026
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Reply from Quality Company Formations

Thank you very much for your kind comments, Cezar! - Shan at QCF.

Rated 5 out of 5 stars

Fast execution

Fast execution. Great value for money!

March 6, 2026
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Reply from Quality Company Formations

We are so glad we could be of help! - Shan at QCF.

Rated 5 out of 5 stars

Great experience using Quality…

I had a great experience using Quality Company Formations to set up my company. The whole process was straightforward, fast, and very well explained from start to finish. Their platform is easy to use and the support team was helpful whenever I had questions.
As a non-UK resident, I initially expected the process to be complicated, but they made it surprisingly smooth and stress-free. Everything was clearly guided and handled professionally, which gave me a lot of confidence.
I would definitely recommend their services to anyone looking to form a UK company. Hopefully in the future they will also expand their banking options for non-UK residents, as that would make the overall experience even better.
Overall, a very reliable and efficient service. Thank you!

March 4, 2026
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Reply from Quality Company Formations

It's great that you found our service efficient! - Shan at QCF.

Rated 5 out of 5 stars

QCF is a good company

Using QCF simplified the process of setting up a limited company. They answered our questions, and were friendly, helpful and polite. We were grateful for extra add-ons such as the virtual address and GDPR compliance documentation.

January 30, 2026
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Reply from Quality Company Formations

We're thrilled that our service impressed you, Val! - Shan at QCF.

Rated 5 out of 5 stars

Made the process of registering a new…

Made the process of registering a new Ltd company very easy and cost effective.

February 23, 2026
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Reply from Quality Company Formations

Thank you for your kind review, David. We're so pleased you are happy with the service! - Sophia at QCF

Rated 5 out of 5 stars

Great online application portal

Great online application portal. Simplified process of company formation .

February 13, 2026
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Reply from Quality Company Formations

Thank you for taking the time to leave us a review, Jimil! - Shan at QCF.

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