Quality Company Formations Reviews 

2,588
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. Consumers truly appreciate the fast, straightforward setup process and highlight that the support staff is extremely helpful, patient, and professional throughout the entire journey. People frequently mention that everyday communication is clear and efficient, which makes managing complex corporate tasks completely effortless and stress-free. Some reviewers were not happy with communication issues, specifically mentioning delayed replies, partial answers, or a complete lack of response to their urgent support requests. A few customers also noted that initial expectations regarding response times or quick incorporation were sometimes not fully met, leading to temporary frustration.

What people talk about most

Service

Clients share positive opinions on service, highlighting a transparent, fast, and high-quality experience... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting swift responses and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their swift response times and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is extremely simple... See more

Response time

Reviewers express great satisfaction regarding response time, highlighting prompt replies, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear George and the team at Quality Company Formations I just want you to take a moment to express my appreciation. I’ve been using your services for several years now, and I’ve never once been... See more

Company replied

Rated 5 out of 5 stars

My enquiry was handled by Anthony Georges in the Full Secretarial Service dept of QCF. He was outstanding - his knowledge, his efficiency, and his professionalism are second to none. He is also very a... See more

Company replied

Rated 5 out of 5 stars

As someone based outside the UK, I was worried about the process, but Quality Company Formations made it surprisingly simple. No credit check, clear instructions for identity verification, and fast tu... See more

Company replied

Rated 5 out of 5 stars

I have held my account with QCF for sometime and I have not regretted it at all. Every interaction has been gladly received and smoothy resolved. This time no different. I love the spead and succin... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

Written by the company

Specialising in a diverse range of limited company structures and address services, QCF provides expert help and advice to new and established business owners in the UK. Whether you want to set up a private limited company with one or more share classes, a bespoke limited by guarantee company, a charity company, an LLP, a property company, or a PLC – we have something here to suit your needs.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,588)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Generally good service

I found the process quite lengthy. Also felt like the feedback was not proactive I had to reach out continually.
Other than that the Customer Service was good.
All departments need to work in tandem, so that client communication runs timely, efficiently smoothly.

September 1, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for taking the time to leave a review, Joanna. I am very sorry to hear you had a negative experience overall, but I’m grateful to know you were satisfied with the level of customer service received.

Unfortunately, we’re unable to make outbound calls to your country of residence, so I’ve followed contacted you via email to see if you might be open to discussing this further.

First and foremost, I want to sincerely apologise for the delays you encountered. I’ve reviewed your account and agree that the initial communication from our Compliance team fell short of the standards we aim to uphold. The agent originally assigned to your case was unexpectedly out of the office for personal reasons, and during that time their inbox was being managed by multiple team members. Unfortunately, this contributed to delays in handling some orders, including yours.

In your specific case, I can see that further clarification was needed - particularly regarding your middle name appearing in your application but not on your ID document. This led to some back-and-forth with the team that, in hindsight, could have been resolved more swiftly, avoiding unnecessary delays.

We’re disappointed that the process didn’t meet expectations in this instance and sincerely apologise for any inconvenience this caused. I’m glad to confirm, however, that your company has now been successfully formed.

It’s reassuring to hear you still felt positive about the support you received throughout. We’re always looking to improve our processes, and your feedback is incredibly valuable to that effort.

Should you wish to share any further thoughts or discuss your experience in more detail, please don’t hesitate to reply to my email.

Kind regards,
Sophia Petrou
Head of Customer Services

Rated 3 out of 5 stars

Trust Pilot shouldn't have my email

Happy with the experience, but hate the fact that you gave my email to Trust Pilot. Screw you.

August 27, 2025
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Reply from Quality Company Formations

Thank you for your review and for sharing your feedback. We're glad to hear you were happy with your overall experience.

However, we are sorry to learn of your concern regarding the sharing of your email address with Trustpilot. To clarify, we share limited customer information (such as your name, email address, and order number) with Trustpilot solely for the purpose of inviting customers to leave a review based on their experience with us. This process is outlined in our Privacy Policy and is only used to gather feedback on our services. No data is stored beyond this purpose or shared with any other third parties.

We take data privacy very seriously and ensure any third-party providers we work with meet strict data protection standards and comply with relevant privacy laws.

I emailed you after our telephone conversation to see if you have any additional queries or concerns. If I do not hear back from you, I want to take this opportunity to thank you for your business and wish you all the best moving forward.

Kind regards,
Sophia Petrou
Head of Customer Services

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Super quick. Helpful team. Hassle free experience at a wonderful cost. Thankyou QCF.

August 29, 2025
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Reply from Quality Company Formations

Thank you for you kind review! - Sophia at QCF

Rated 5 out of 5 stars

It was very quick

It was very quick, effective and without any human interaction. I was very surprised with the speed and Efficiency.

August 19, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you very much for your kind comments! - Shan at QCF.

Rated 5 out of 5 stars

Everything in check

Everything in check, straightforward and everything you would expect for starting a company. Nothing to complain. And at a very sharp price as well.

August 15, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for your review, Johan! We are so pleased to hear you are happy with our service - Sophia at QCF

Rated 5 out of 5 stars

Simple, quick, efficient

Simple, efficient and quick to provide the services required to register a new company. The price point was excellent as were the additional free items offered.

August 18, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for your kind review, David! - Sophia at QCF

Rated 5 out of 5 stars

Fast and truthful

I bought non-resident package from qcf and the journey was very fast, all the steps are finished in just 3 days (companies house delay added). They gave me every single service in the package information in the website. In the end, I set up a nice and smooth company. Thanks for qcf!

August 15, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for your kind rating, Yagiz! - Shan at QCF.

Rated 5 out of 5 stars

I must say that Quality Company…

I must say that Quality Company Formation is very professional. They setup my company, transferred shares to my partner, setup HMRC CT600 & PAYE and registrations etc. No problem just provided the necessary information and the setup was completed. Any the costs are really reasonable.

August 12, 2025
Unprompted review
Quality Company Formations logo

Reply from Quality Company Formations

Thank you very much for your kind comments, Paresh! - Shan at QCF.

Rated 5 out of 5 stars

Great

Instructions and information in the emails are clear and organized.

July 17, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for your kind rating! - Shan at QCF.

Rated 5 out of 5 stars

Fast, efficient service

Fast, efficient, no fluff service considering that one of their competitors had not been able to complete my company registration in more than a week. QCF did it within 24 hours. Thank you.

August 7, 2025
Quality Company Formations logo

Reply from Quality Company Formations

We are so glad we could be of help, Kemi! - Shan at QCF.

Rated 5 out of 5 stars

This is a really good company to work…

This is a really good company to work with. The experience has always been smooth and efficient and their support staff are responsive in real time. Also, I find their pricing very reasonable. Highly recommended.

July 29, 2025
Unprompted review
Quality Company Formations logo

Reply from Quality Company Formations

We're thrilled that you would recommend us! - Shan at QCF

Rated 5 out of 5 stars

The service is excellent

The service is excellent. But I think ID Verification process needs to be optimized. Registered within few hours after verification. Thank you for your support.

July 21, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for taking the time to leave us a review! - Shan at QCF.

Rated 5 out of 5 stars

Competitively priced and smooth process for company incorporation

Very smooth process for company incorporation, extremely well designed online application pages, no hitches. The prices was very competitive and they partner offers were good and came through via email with links to follow in order to avail the reward (6 months free Xero was a particularly attractive one). They also have a free pre-submission check which others charge for. Can recommend.

July 21, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for your wonderful review! - Shan at QCF.

Rated 5 out of 5 stars

Super services

July 21, 2025
Quality Company Formations logo

Reply from Quality Company Formations

Thank you for taking the time to leave us a review, Emre! - Shan at QCF.

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