Quality Garden Supplies Reviews 

14,181
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the gardening products, describing healthy turf, rich topsoil, and fantastic compost blends. People also mention that delivery drivers are extremely helpful and polite, often placing heavy bags exactly where requested around the property. Furthermore, consumers find the ordering process straightforward and appreciate the clear communication regarding schedules. However, some customers also noted occasional issues with delivery delays, scheduling, or missing items from their orders. A few consumers similarly mentioned experiencing challenges with delivery vehicle access or finding minor debris like glass in the soil.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Product

Customers had positive experiences with product, often praising the excellent quality of the topsoil,... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the materials received.... See more

Order

Clients share positive opinions on order, highlighting great quality products and a website that is easy to... See more

Staff

People report positive experiences with staff, highlighting exceptional and friendly delivery drivers who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've recently ordered 72 rolls of turf, which was laid the same day and it's an excellent quality, looks healthy and green 👍 I've also ordered turfing topsoil and beds/borders topsoil both again ex... See more

Rated 5 out of 5 stars

I have used QGS 3 times and would highly recommend the service and quality of product. In the last order, given the very hot conditions QGS (Craig) organised a split top soil / turf delivery over 2 da... See more

Rated 5 out of 5 stars

The delivery driver was exceptional. He made sure that the delivery was located exactly where I needed it despite this taking up his valueable time. I am rely please with the product and intend to ac... See more

Rated 5 out of 5 stars

I was a little disappointed that my delivery was not on time, but realised the Bank Holiday weekend got in the way. I was also a little disappointed that I was unable to track my order. However, I am... See more


Company details

  1. Garden Center
  2. Aggregate Supplier
  3. Bark Supplier
  4. Landscaping Supply Store
  5. Topsoil Supplier
  6. Turf Supplier

About Quality Garden Supplies

Written by the company

QGS Online
Garden Supplies

We've been supplying the trade and public with our quality garden products since 2009!

Use the buttons below to see our offers.

All Products Shop Turf Shop Topsoil Shop Compost Shop Bark Wildlife

QGS Supplies the finest garden and landscape supplies direct to residential, allotment and trade customers throughout the UK.

Fast reliable delivery of Topsoil, Compost, Turf, Bark, Decorative Aggregates, Play Sand and Bark as well as Garden Tools, Accessories, Seeds and Much More

We supply the finest lawn turf and topsoils as well as manures and soil improvers in bags, bulk bags and full loads across the UK.

Quality Garden & Landscape Supplies Delivered Nationwide

Written by the company

Fast Reliable Delivery
Most products are available with Next Day Delivery if ordered before 12.30 (Monday to Friday)
Great Value
Our customers rate our products as great value and great quality.. winner winner!

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(14,181)

1,307 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful communication. No goods

Awful communication. Paid for express delivery it hasn’t turned up. No calls to advise where my goods are, they don’t pick up the phone, don’t respond to messages. I have taken a day off work to receive goods. Money taken from our account. We will pursue this if the goods don’t turn up tomorrow.

May 7, 2026
Unprompted review
Rated 2 out of 5 stars

Very poor customer service/technical knowledge

We have purchased about 6 tonnes of compost and topsoil from this company in the past and recently also some galvanised raised beds. The general experience was positive, although in the last couple of years there has been a lot of plastic and electrical cable waste in the delivered compost/soil. Today I have called their customer services, as I was looking for an advice regarding how to provide safe base for my new raised beds that are not set on soil, but on concrete and paving slabs. I was given advice that I should add some lining fabric to the base, which I don't think is a very good advice. When I mentioned it to the customer service representative, they just hung the phone down on me without any further discussion. Not professional and not a very good advice from a company that should have a very good knowledge about products like these that they sell.

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Hopeless delivery company

Hopeless delivery company, my wife answered a call from the delivery company very rude individual, said they don't back into drives! This would have meant leaving the delivery kerb side the kerb side being the A39 I don't think the police would be impressed. This would mean causing an obstruction on a main road or totally blocking my driveway! Before I could get back to QGS they had refunded my order, without any contact with me. Hardly quality service!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

The turf quality and delivery was perfect

The turf quality was very good and turf just started getting yellow on the 4th day, which means they delivered it very fresh. Also i requested them to deliver before 12 noon on delivery date, as my job was planned. However it came before 9m, which made me very happy. Thank you

May 4, 2026
Rated 5 out of 5 stars

Turf for back garden…

Payed extra for delivery before 1pm.turned up about 9-30ish,so job done by 1-30.Lovely lush turf.very pleased with service .will have to review in a few weeks to let you know how it is.

May 4, 2026
Rated 5 out of 5 stars

Excellent service

Prompt delivery of large bag of topsoil. Delivery driver very helpful and managed to drop it off in a convenient spot by our drive. The soil looks to be good quality too.

May 4, 2026
Rated 5 out of 5 stars

Excellent product

Excellent product, competitive price, and great delivery service - flexible on timing and dropped off exactly where we asked.

May 4, 2026
Rated 4 out of 5 stars

Excellent quality

I have ordered three bags of veg topsoil and been very pleased with the quality of the soil delivered. The delivery drivers were great and all dropped the bags on pallets as close to my gate as was possible. I've dropped one star as I had queried about having a morning delivery and didn't get a response but when I did have to change the order date initially, the team were very responsive so I would definitely order again.

May 4, 2026
Rated 5 out of 5 stars

Top notch product and great service

Great comms re delivery, driver was very conscientious when delivering and the quality of the topsoil is top notch! Very few large stones and a lovely rich mix. I was advised to get the delivery a day earlier because of the bank holiday to avoid any delays and I’m glad I did!

May 4, 2026
Rated 5 out of 5 stars

Great

Everything went great, delivered on booked day, great product, great delivery driver. Will be ordering more soil as I didn’t not order enough.

April 30, 2026
Unprompted review

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