Capital mall, Mohamed Bin Zayed City, 0000 Abu dhabi, Abu dhabi, AE
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Quick Drive is a UAE-based car rental and leasing company dedicated to delivering reliable, flexible, and customer-focused mobility solutions across all seven emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. We cater to a broad customer base consisting of residents, tourists, business travellers, and corporate clients who require convenient and cost-effective transportation options. Our services range from daily and weekly short-term rentals to monthly and long-term leasing solutions, offering practical alternatives to vehicle ownership while maintaining competitive market pricing. Our diverse fleet includes economy and compact vehicles for budget-conscious customers, comfortable sedans for everyday commuting, spacious SUVs and crossovers for families and group travel, and premium vehicles for executive and special-use requirements. All vehicles undergo regular maintenance and inspections to ensure safety, roadworthiness, and performance in accordance with UAE regulations. Customers can easily reserve vehicles through our online booking platform or by contacting our support team directly, with options for vehicle pickup or delivery across major locations to enhance convenience. We aim to provide clear rental documentation, defined terms and conditions, and structured processes designed to ensure transparency throughout the rental period. Our operational focus is centered on service efficiency, responsive communication, and maintaining a seamless rental experience from booking to vehicle return. We continuously evaluate customer feedback shared through platforms such as Trustpilot to identify areas for improvement and strengthen our service standards. At Quick Drive, our objective is to build long-term customer relationships by upholding professionalism, accountability, and consistent service quality while adapting to the evolving mobility needs of individuals and businesses throughout the UAE.
Capital mall, Mohamed Bin Zayed City, 0000, Abu dhabi, Abu dhabi, U.A.E.
2.6
5 reviews
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Replied to 50% of negative reviews
Typically replies within 1 month
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I rented several times with them and i m waiting for my deposit since 18 of December 2025.
I have made many requests and now I’m forced to report this behavior here to have my deposit back.
I’m waiting for my money asap,
Jessica Garreau de Loubresse
After returning the car 3rd of February and contact with both booking team and refund team, after 40 days as instructed by both driver and booking team, I have yet to recieve my refund. No confirmation has been issued, only transaction information. No authorizer confirmation yet. International transaction taked 2-5 business days not 2 weeks - the same with the first time I contacted when the amount was incorrect took 3 weeks still no money or reply. Also You have made the mistake by charging me twice for the car when I already paid for it. I understand that with the current situation it can take time, but to not answer is very unprofessional for a company that prides itself with its' 10 years experience. And to blame Whatsapp not working, when it is the only way to contact as emails do not get answered either is not the way to do honest business. I have receipts for everything so do not try to blame me for any wrongdoing as I have seen You do that with others in reviews.
I booked a car from 30/Dec/2025 till 31/Jan/2026 using DiscoverCar.com. I have been following up with them since 21/Feb/2026 for refund of security deposit.
After repeated follow ups and reminders on WhatsApp and Phone calls, one of the person took my bank details and said it will be processed in 24 hours on 04/March/2026. However, I haven't received refund yet. I have provided my UAE local bank account and transfer should not take more than 4-5 hours to process.
These guys are pathetic and cheaters. Never book with them. I wish I had read reviews before booking with them.
Reply from Quick Drive Rent a car - Abu Dhabi
We are sorry to hear about your frustration regarding the deposit. However, please note that you returned the car on 31st January 2026, and as per our company policy, deposit refunds are processed after 30 days, which means your deposit would be due around 3rd March 2026. Any follow-ups before that date cannot result in an earlier refund.
We have received your UAE bank account details, and the refund is being processed as per the standard procedure. Transfers may take a few hours to reflect depending on the bank, but rest assured the deposit will be credited.
We would also like to clarify that Quick Drive Car Rental is a reputable company, and we are not cheaters. All customer deposits are handled transparently, and we do not withhold funds intentionally.
Quick Drive has been operating in the UAE for nearly 10 years, with branches in Dubai, Abu Dhabi, and Sharjah, serving over 50,000 customers. We always follow our policies and ensure deposits are returned according to the agreed timelines.
--Quick Drive Team
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