After 18 months dealing through our financial adviser we are very pleased with the investments performance and the handling of all transactions to date. The advice on ISA investments has been ext... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company provides an app which gives me an immediate update on my financial investments. I can look on a daily basis and there is a full breakdown in front of me. It couldn't be easier. Recent... See more
Company replied
Pension rules are too complicated for mere mortals. I needed good advise and support, and received this from a brilliant Quilter adviser. The excellent advise was followed by timely actions, provided... See more
Company replied
So far so reasonably good. I did not choose Quilter or their predecessors - they acquired my previous advisers with whom I was entirely satisfied. I had no choice in the matter at the time.
Company replied
Company details
About Quilter
Written by the company
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Contact info
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, United Kingdom
- DigitalFeedback@Quilter.com
- www.quilter.com
4.5
Excellent
12K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to keep track of my money via the…
Easy to keep track of my money via the app
April 7, 2026
Unprompted review
Reply from Quilter
Hi Kev,
Thank you for taking the time to leave this review. Its great to hear that you find our app easy to use.
Bobbie @ Quilter
ISA Review
Everything is displayed and explained really well on the website and it is so easy to use.
Excellent returns with expected hiccups due to world events.
April 7, 2026
Unprompted review
Reply from Quilter
Hi Julie,
Thank you for sharing your experience with us. We are pleased that you find our website informative and easy to use.
Bobbie @ Quilter
Withdrawal of ISA savings from Pension Portfolio
My financial advisor was able to instigate and carry out my money transfer with Quilter flawlessly. Quilter were able to keep me informed at each stage of the cash withdrawal process, with each section being professionally and concisely illustrated.
March 24, 2026
Unprompted review
Reply from Quilter
Hi Ian,
Thank you for taking the time to leave this review. Its great to hear that you were happy with the communication received throughout your transaction.
Bobbie @ Quilter
Quilter make managing your money so easy..!
Quilter make managing your money so easy. I cannot speak highly enough of the exceptional service that my Wife and I have received over the time we have been investing on this platform.
March 30, 2026
Unprompted review
Reply from Quilter
Hi David,
Its great to hear that you are happy with the service you have received from us. Thank you for sharing this.
Bobbie @ Quilter
Very Professional
They are a very professional company to deal with, and very swift to carry out instructions.
April 7, 2026
Unprompted review
Reply from Quilter
Hi Paul,
Its great to hear that your instructions were carried out quickly. Thank you for taking the time to share this.
Bobbie @ Quilter
Quilters provides clear and concise…
Quilters provides clear and concise information and is extremely responsive to our requests
April 7, 2026
Unprompted review
Reply from Quilter
Good morning,
We are pleased to hear that you were happy with the information received throughout your transaction. Thank you for sharing this with us.
Bobbie @ Quilter
Excellent communication
Clear information on investments and commissioning structure.
Excellent communication.
March 24, 2026
Unprompted review
Reply from Quilter
Hi Emma,
Thank you for sharing your experience. It's great to hear that you've found us to be clear and transparent in our communication.
Kind regards,
Kym @ Quilter
Excellent and reliable service
January 30, 2026
Unprompted review
Reply from Quilter
Hi Corinne,
Thank you for sharing your experience with us. Its great to hear that you are happy with the service you have received.
Bobbie @ Quilter
A professional service for people…
A professional service for people looking for investment methods. The service gives us peace of mind in an area we do not wish to manage alone.
April 2, 2026
Unprompted review
Reply from Quilter
Hi Joan,
Thank you for providing such positive feedback. We are really pleased that you are happy with the service you have received from us.
Bobbie @ Quilter
I transferred to Quilter from Prudential
I transferred to Quilter from Prudential to lower my fees.
I feel the site is set up for the Financial Advisors. I am now thinking of transferring to Vanguard.
April 1, 2026
Unprompted review
Reply from Quilter
Hi Stewart,
I'm really sorry to hear that you have had a negative experience using our platform. We can certainly investigate any issues you are experiencing further. If you would like this, please can you email us at customerinsights@quilter.com. Please include your account number and some further information around your experience to enable us to support you. Thank you for taking the time to provide this feedback as it helps us improve our services and systems going forward.
Bobbie @ Quilter
Do Check Out Quilter's Website
I am very happy with the Quilter investing platform and frequently recommend it to friends.
My local IFA (Retire Invest) is easily accessible and my account manager works quickly and efficiently.
I have just transferred my annual gift allowance to my daughter and my IFA followed the transaction every step of the way and kept me updated.
The timing was tricky, because of the end of the Tax Year and Easter bank holidays being so close.
Will start the process much earlier next year!
April 1, 2026
Unprompted review
Reply from Quilter
Hi Rachel,
Thank you for taking the time to share your experience with us. Its great to hear that you are happy with the service you have received from us via your adviser.
Bobbie @ Quilter
I have invested in Quilter over many years
I have invested in Quilter over many many years; now, for me, has come the time to reap the rewards and the 'Quilter family' could not have been more helpful in this endeavo
March 26, 2026
Unprompted review
Reply from Quilter
Hi Graham,
Its great to hear that you have had a positive experience with us. Thank you for taking the time to share this.
Bobbie @ Quilter
Reliable wealth management company
Quilter holds my personal pension. I deal them via my adviser. They have proved to be very efficient and provide a good service.
March 31, 2026
Unprompted review
Reply from Quilter
Hi Tony,
We are pleased to hear that you are happy with the service you have received from us via your adviser. Thank you for taking the time to share this.
Bobbie @ Quilter
Badly trained staff
Badly trained staff, to the point of incompetence. I have still not received a much requested bank statement. Worst company I have ever had to deal with.
Hi Kym
I look forward to hearing from a member of the team.
February 28, 2026
Unprompted review
Reply from Quilter
Good morning Michele,
Following your review, I have directed your comments to our specialist team, who are currently investigating your experience and they will be in touch with you shortly. I have advised them of your outstanding requirements and they will be in contact with you directly.
Kind regards,
Kym @ Quilter
I have been with Quilter for some years…
I have been with Quilter for some years now and they have proven to serve me well with all investments
March 31, 2026
Unprompted review
Reply from Quilter
Hi Alan,
Its great to hear that you are happy with the service you have received from us. Thank you for sharing this.
Bobbie @ Quilter
Fast and professional.
March 31, 2026
Unprompted review
Reply from Quilter
Hi Mark,
Thank you for sharing your review!
Kym @ Quilter
Well done keep it up.
I have all was had a good experience when I have had to contact you keep up the good work.
March 31, 2026
Unprompted review
Reply from Quilter
Good Morning,
It's great to hear that you've enjoyed your experience with us. Thank you for your feedback.
Kym @ Quilter
Quilter is thoroughly professional
Quilter is a thoroughly professional organisation. My experience with them is in connection with fund management and pension transfer. Their documents and online platform are of the highest standard.
March 31, 2026
Unprompted review
Reply from Quilter
Hi Rob,
Thank you for sharing your experience, it's great to hear that you're enjoying the online platform and that you're happy with our service.
Kym @ Quilter
Was told someone would get back to me…
Was told someone would get back to me in 3 days to resolve query …not happened
March 25, 2026
Unprompted review
Reply from Quilter
Hi Catherine,
I'm extremely sorry that you've not received a response to your query in the timescale that you expected. So that we can escalate this further for you, please could you email us at CustomerInsights@Quilter.com? If you could please include your account number and the most appropriate contact details for you, it would be really appreciated.
Kind regards, Kym @ Quilter.
quilter is trustworthy, professional and safe
They are friendly, honest, and explain things well and look after my funds well. A safe company to invest in.
March 27, 2026
Unprompted review
Reply from Quilter
Good afternoon Mr Singh,
Thank you for sharing your feedback, it's really appreciated!
Kym @ Quilter
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.