Quoteline Direct Reviews 

6,708
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 497 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff who take the time to explain policies thoroughly and guide them through every step. Many consumers also appreciate finding very competitive pricing alongside efficient renewal procedures that make managing insurance completely hassle-free. However, some customers noted that high administrative fees and unexpected extra charges can significantly increase the overall costs. A few reviewers also mentioned difficulties with website navigation, communication issues, or unhelpful responses from certain representatives. Despite these specific concerns, people generally find the overall service reliable and beneficial for securing coverage.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional during their calls. Reviewers frequently... See more

Service

Reviewers mention positive feedback about service, noting that staff are consistently polite, helpful, and... See more

Customer service

People report positive experiences with customer service, noting that representatives are prompt, efficient,... See more

Price

Clients share positive opinions on price, consistently finding the quotes to be competitive, affordable, and... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Noah was very helpful, knowledgeable abd patient when i requested an insurance quote recently. We were on the cusp of maybe selling our campervan so wanted to delay renewal until the last minute. He... See more

Rated 5 out of 5 stars

After buying the policy online I needed to make adjustments by phone. The phone was answered within a couple of minutes by an actual UK based employee of the company who was polite and professional an... See more

Company replied

Rated 5 out of 5 stars

We needed to set up insurance cover for our campervan and were referred to Gallaghers by our previous insurers, LV. We spoke to Noah Gilligan who talked us through the quote and took time to make s... See more

Rated 5 out of 5 stars

Excellent service. Moving from LV as they no longer do Motorhome insurance and Gallagher’s were great, very competitive price and call backs came when they said they would. Thank you Noah for all yo... See more


Company details

  1. Insurance Broker

Written by the company

Quoteline Direct is one of the UK's oldest and best-loved car insurance comparison sites with access to many of the country's leading low cost car insurance products. As well as providing cheap online car insurance quotes we also specialise in home ins...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(6,708)

389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor

Insurance company cancelled insurance with no prior notice and without reason

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

This is just about the best thing I've done this year !…

This is just about the best thing I've done recently ! Reinsuring my camper van was becoming a nightmare until I reached Gallagher brokers and Noah Mulligan in particular. No waiting on the phone for ages, Noah helpfully guided me through the insurance process with endless patience and provided me with a very respectable quote . So a big 'Thank You ' to Noah and his team.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Campervan Insurance

Noah was very knowledgeable, helpfully and patient in giving me a number of different options when I needed to renew my campervan insurance. I would highly recommend using him.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 for Gwen

We spoke with Gwen today and she was EXTREMELY helpful.
We have called you several times this week and spoken to different agents but did not really get the help we needed.
Thankfully today, Gwen explained things fully to us and provided us with what we needed.
We are so grateful for her help today in resolving (for us) a very tricky situation.

⭐️⭐️⭐️⭐️⭐️ and 10/10 for Gwen
Reginald and Angela Griffiths

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Provided cover when others couldn't

Provided cover when virtually nobody else would offer it for my 10 year old Range Rover Sport. Price was very high but that is hardly their fault and it was better than others. Just called to cancel the policy as I sold the car and it was a painless and quick experience. Thanks to David who handled that.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Moving from LV as they no longer do Motorhome insurance and Gallagher’s were great, very competitive price and call backs came when they said they would. Thank you Noah for all your help. Highly recommend

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Shout out Sam Davies,

Shout out Sam Davies,
Made redoing my policy so much easier, felt like I was talking to a human and made me feel like he got the job done, quick and easy

March 11, 2026
Unprompted review

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