Most Trusted shopping shopping Channel . QVC have got it 100% right . Their service is the best . Ordering and returns are made easy . Monthly instalments also given on certain things plus you have op... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I order a lot from QVC, mainly clothes, but recently bought a Curtis stone saucepan. The saucepan is marvelous in every way and I am very happy with it! Clothes are harder to shop for but returns ar... See more
Company replied
Everything from order to delivery is easy and super speedy 😊 the driver that delivered our purchase was extremely pleasant and spent time chatting....not too long but as hubby and I are now retired i... See more
Company replied
I have used my Hoover mattress vacuum twice on my mattress once over the mattress protector and today on the actual mattress when I changed my protector. I would recommend this as it really does work.... See more
Company replied
Company details
Written by the company
At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service. We have entertaining stories, fabulous personalities, great demonstrations and, of course, unmissable offers, including our must-see daily deal, Today’s Special Value, and all purchases come with a 60-day money back guarantee. Plus, join in the fun with us on social media, where you can connect with presenters and guests, receiving real time answers to any of your questions. With something new to see every day, there’s not a second to waste. Shop with Joy. Shop with QVC.
Contact info
United Kingdom
- www.qvcuk.com
4.5
Excellent
373K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always pleased with my purchases
Always prompt, efficient, reliable and great after sale service.
April 21, 2026
Reply from QVC UK
Hi Eileen,
Thank you for your wonderful review! We're thrilled to hear that you find our service prompt, efficient, and reliable. Your kind words mean a lot to us.
QVC Customer Care
Reply from QVC UK
Hi Dorothy,
Thanks for your review! We're thrilled to hear you had a great experience with our fast service.
QVC Customer Care
Reply from QVC UK
Hi John,
Thanks for your review! We're thrilled to hear you're happy with your purchase.
QVC Customer Care
Good customer service
March 1, 2026
Reply from QVC UK
Hi Rihana,
Thanks for your review! We're glad to hear you had a positive experience with our customer service.
QVC Customer Care
Excellent Customer Service
Excellent Customer Service.
In 20 plys years, never once had a problem buying or returning.
April 14, 2026
Reply from QVC UK
Hi HC,
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our customer service over the years. Your satisfaction is our top priority, and we're glad to have been able to meet your expectations consistently.
QVC Customer Care
Reply from QVC UK
Hi Mary,
Thanks for your kind words! We're thrilled to hear you find us reliable and trustworthy. We look forward to continuing to provide you with great service.
QVC Customer Care
Excellent product
Clear information of the product, ease of ordering, quick delivery, excellent product.
March 29, 2026
Reply from QVC UK
Hi Fiona,
Thanks for your wonderful review! We're thrilled to hear you found the information clear, the ordering process easy, and the delivery quick. Enjoy your excellent product!
QVC Customer Care
Reply from QVC UK
Hi Stacey,
Thanks for your review! We're delighted to hear your items arrived on time and met your expectations.
QVC Customer Care
Absolutely beautiful jacket colour is…
Absolutely beautiful jacket colour is beautiful I lost count how many jackets I got but material and quality is brilliant
April 21, 2026
Reply from QVC UK
Hi Bash,
Thanks for your lovely review! We're thrilled to hear you love the jacket and its beautiful colour. It's great to know the material and quality have impressed you. Enjoy adding this one to your collection!
QVC Customer Care
Love QVC so easy to deal with and such…
Love QVC so easy to deal with and such fantastic returns policy
April 14, 2026
Reply from QVC UK
Hi Phil,
Thanks for your kind words! We're thrilled to hear you love shopping with QVC and appreciate our fantastic returns policy.
QVC Customer Care
Reply from QVC UK
Hi Bads Estomago,
Thanks for your review! We're thrilled to hear you enjoyed the quick delivery, reliable service, and the good price and quality of our product. We appreciate your support!
QVC Customer Care
Pleasant and Reliable
I have always found QVC orders efficiently and pleasantly handled and their deliveries always made on time and in the right place. How nice to deal with such a reliable company
April 21, 2026
Reply from QVC UK
Hi Mrs S J Pruski,
Thank you for your kind words! We're thrilled to hear that you've had such positive experiences with our service and deliveries. Your feedback means a lot to us and we appreciate your support.
QVC Customer Care
A lovely handbag at a bargain price
A lovely handbag at a bargain price and really quick delivery.
April 21, 2026
Reply from QVC UK
Hi Jane,
Thanks for your lovely review! We're thrilled to hear you love the handbag and that it arrived quickly.
QVC Customer Care
Easy shopping
Efficient, easy, delivered in good time. Good products. Bags not so good .
April 14, 2026
Reply from QVC UK
Hi Patricia,
Thanks for your review! We're glad to hear you found the process efficient and the delivery timely. We're sorry to hear the bags didn't meet your expectations. We'll pass your feedback onto our products team.
QVC Customer Care
Reply from QVC UK
Hi Trina,
Thanks for your lovely review! We're thrilled to hear you had an excellent experience and that TSB met your expectations.
QVC Customer Care
Reply from QVC UK
Hi customer,
Thanks for your review! We're thrilled to hear you had a great experience with our delivery and communication.
QVC Customer Care
Good fast delivered and very pleased…
Good fast delivered and very pleased with the duvet sets
April 21, 2026
Reply from QVC UK
Hi Vivienne,
Thanks for your lovely review! We're thrilled to hear you're pleased with the duvet sets and that they arrived quickly.
QVC Customer Care
QVC is very effective
QVC is very effective, programs are good to watch presented well in a happy way. I find the programmes interesting while deciding what to buy.
April 21, 2026
Reply from QVC UK
Hi Mrs D M Rhodes,
Thank you for your lovely review! We're thrilled to hear you enjoy our programmes and find them interesting. Your feedback means a lot to us.
QVC Customer Care
Great service
Great service, reliable and deliver promptly. I have loved most of the products I bought over the years and had confidence that could just return what did not work for me.
April 21, 2026
Reply from QVC UK
Hi L C massage therapist,
Thank you for your kind words! We're thrilled to hear you've enjoyed our service and products over the years. It's great to know you have confidence in our 60-day money back guarantee.
QVC Customer Care
THIS IS THE BEST SHOPPING CHANNEL
THIS IS THE BEST SHOPPING CHANNEL ON TV. GREAT PRESENTERS, KNOWLEDGEABLE AND FRIENDLY THEY ALWAYS MAKE THE PRODUCTS INTERESTING SO MUCH SO THAT YOU FEEL YOU MUST TRY THEM. WELL DONE QVC
April 19, 2026
Reply from QVC UK
Hi Yorkshire Lass,
Thank you for your wonderful review! We're thrilled to hear you enjoy our presenters and find our products interesting. Your kind words mean a lot to us.
QVC Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.