RAC Tyres Reviews 

601
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that the online platform provides a smooth way to browse an extensive selection of products and schedule appointments with local garages easily. People consistently praise the friendly nature of the fitters, noting that the installation work is handled promptly and efficiently without any stress. However, some reviewers were not happy with missed appointments, leaving them stranded without a functional vehicle for work or daily life. A few other people also felt that customer support communication needed improvement when trying to resolve scheduling problems or missing order confirmations.

What people talk about most

Service

Clients share positive opinions on service, highlighting easy online booking and a great choice of tyres at... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great offers across a... See more

Staff

People report positive experiences with staff, highlighting that fitters and reception teams are friendly,... See more

Order

Customers had ambiguous experiences with order processes, reflecting both satisfaction and frustration. On... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a mix of satisfaction and strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had 2 Uniroyal rain sport tyres fitted at JCS tyres in Burniston near Scarborough, purchased through the RAC. The tyres were good value at roughly £95 each, then got £10 off as part of a current pro... See more

Rated 5 out of 5 stars

Booked a mobile fitting through RAC Tyres, who passed it on to a local fitting centre. They were helpful and attended on the date booked, arriving well within stated time, and called before hand.... See more

Rated 5 out of 5 stars

Experienced a small blow out reported to the RAC had to leave my car in a lay-by overnight Manchester tyres were contacted rang to arrange a time to meet at the car fitted a new tyre in minutes pol... See more

Rated 5 out of 5 stars

Genuinely good. It was as Easy to order. Only negative side for me that due to my not very well understanding language I have to pay £30 additional charge for something what already was included in a... See more


Company details

  1. Tire Shop

Written by the company

Tyres fitted locally or delivered across the UK At RAC Tyres. We have mobile fitting options or local garage options to accomodate your needs. From Premium to Budget brands, we have a huge selection of quality and affordable tyres.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

601 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(601)

132 reviews in the last 12 months

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Rated 1 out of 5 stars

RAC have no accountability for the fitters

After my car unexpectedly failed its MOT on 29th May due to tyre issues, I booked and paid extra through RAC Tyres for a Sunday mobile fitting, as I needed my car to be legal to drive for work on Monday.

I received confirmation and was given a fitting slot between 10am–3pm with a partner company. Based on this, I had peace of mind that the issue would be resolved in time.

However, no one arrived.

At 1:30pm I called the number provided, and after chasing multiple times I was eventually told — after the time slot had effectively ended — that the tyres had not been received, so the appointment could not go ahead.

This raised a serious concern: how was this not checked before or at the start of the appointment window?

I contacted RAC the following morning at 8:30am and was told they would investigate and call me back. Instead, I received an email at 10:00am saying the appointment could not be fulfilled and asking me to restart the process or accept a refund.

When I called to explain the urgency — that I had already been left without a legal vehicle and needed this resolved — I was told RAC are “just facilitators” and take no responsibility for the companies they use.

This is unacceptable. I paid RAC for a service expecting reliability and accountability. Instead, I was left:

* Without a road-legal car
* Without a resolution
* And without my money, which I was told would take up to 6 working days to refund

The entire experience showed a lack of coordination, accountability, and customer care. I would not use RAC Tyres again.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Best way for finding a replacement tyre

The process of finding a replacement for my wife’s Micro was first class. The ability to find which local RAC Tyre fitting centre stocked the Kuhmo tyre required together with the price and the fitting date/time was fantastic. The process was seamless and the fitting centre G Force tyres were friendly and very efficient.

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered my tyres online

Ordered my tyres online
Fitter came and said the tyres wouldn’t fit on my car which was absolutely rubbish. He drove off so called rac for refund which they said I would get refund 4 days later I got refund minus £25 fitting fee when he didn’t fit the tyres they tried to tell me they was the wrong size so it was my fault. He could have fitted the tyres there was no reason why he couldn’t as the same size tyres I ordered with RAC I got done the next day at the garage with no problems at all & was a lot cheaper wouldn’t bother with them the customer service line there just rude & don’t care at all.

I also cancelled my breakdown cover with them so they lost a customer

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order online

Easy to order online, tyres were a good price, and I was able to book fitting a day earlier than anywhere else, which was important.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Found the Continental…

Found the Continental ContiPremiumContact 5 ContiSeal tyres that I wanted for my Peugeot van. No where else sold them and were at a good price. Will use them again.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Reasonable pricing, good website

After a very unrealistic quote from a reputable motor trade company after a failed puncture repair, I found RAC Tyres online. Nervously matched my existing tyre using car registration and good pictures and descriptions followed the process of adding to cart then selecting the fitters from a decent list of options with customer ratings. Price seemed reasonable and all inclusive so I knew what it was going to cost. Good overall experience.

April 14, 2026
Unprompted review

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