Bought goods online and paid but have still not received the goods, despite them sending an email stating they sent! Have sent at least 7 emails to 2 different addresses, but am being totally ignored!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a part for a shark vacuum but had great difficulty in fitting it as the part seemed too small. (Obviously not the fault of the Radford Vac) what is disappointing is the lack of communication... See more
Rubbish, paid a lot for delivery for last Tuesday, still awaiting delivery - no response from emails chasing it either. Money came out when I ordered it though.
Avoid this shop. I have ordered and paid product and got order confirmation. After two day I got canceled order. Reason product weight 12kg is to heavy to ship from UK to Slovenia. I already got same... See more
Company details
Information provided by various external sources
Radford Vac Centre (Mick Radford Electrical) is an independent family owned business based in Mansfield, Nottinghamshire We specialise in the sales and repair of domestic and commercial Vacuum cleaners, scruber dryers, floor polishers and most other floor care appliances with almost 90 years experience The Vacuum Cleaner business was founded in 1970 by Michael and Sandra Radford (Husband & Wife) Michael has worked in the Vacuum Cleaner trade since 1956 Their son Philip joined in 1983 Sadly Sandra passed away in 1992 The business is run by Philip and Michael, selling, servicing, and supplying spare parts for all leading brands of domestic appliances We also stock a large selection of shavers and spares for ovens, washers, tumble dryers, microwaves, lawn mowers, strimmers, steam mops and many other domestic appliances at very competitive prices Please feel free to call us on 01623 629788
Contact info
Carter lane, NG18 3DE, Nottingham
- 01623 629788
- sales@radfordvaccentre.com
- www.radfordvaccentre.com
1.4
Bad
697 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service
February 23, 2019
Unprompted review
Impeccable service
Although my order wasnt quite what i expected the service I received was impeccable. Will definitely use again.
February 22, 2019
Unprompted review
Fast accurate service.
February 19, 2019
Unprompted review
Fantastic customer service, competitive prices.
Fantastic customer service
February 19, 2019
Unprompted review
Really quick delivery
Really quick delivery. Great communication. Highly recommend
February 16, 2019
Unprompted review
Hoses too short
February 10, 2019
Unprompted review
I am very pleased with the service
I am very pleased with the service received.
February 6, 2019
Unprompted review
quick east and simple
easy to order the part I needed and sent promptly
February 1, 2019
Unprompted review
Great service
Great service, quick delivery and item as expected thank you. Highly recommend this company. A1********
January 30, 2019
Unprompted review
Great service great price great product
January 25, 2019
Unprompted review
very good and fast delivery very fast
January 25, 2019
Unprompted review
Easy to order cannot track purchase…
Easy to order cannot track purchase mine has been waiting to be packed for 3 days now no updates on order . Been 7 days since will not use again.
January 23, 2019
Unprompted review
Excellent service thanks
January 20, 2019
Unprompted review
In December 2018 I purchased a spare…
In December 2018 I purchased a spare suction tube for my Henry. My wife was angry and damaged the factory ones. Because of very busy times in December for UK and Dutch Mail, I assumed that it would take a few days more. So in the first week of January I contacted Mick from Radford Vaccentre and he immediately send a second shipment which arrived in 2 days to the other side of the North Sea. So the other package arrived, full of Royal Dutch mail stickers, 40 days after. I called Mick and he said to keep both. Thanks Mick -Happy wife, means happy life! Aside form above, the prices handled by Radford Vaccentre are very positive referring to the German and Dutch prices and that's why I purchase things for my Henry at Radford Vaccentre in the UK.
January 19, 2019
Unprompted review
Great service
Great service, delivered the items I needed on time and at a great price.
January 15, 2019
Unprompted review
vaccume belts
good value hoover belts
efficient and clear on line service and delivery
January 14, 2019
Unprompted review
Very pleased to be able to use again!
Brill, can now use my hoover after years being dormant as unable to find the bags for it and as it’s as new I’m made up!
Thanks and will definitely be back if I need anything else in the future.
January 13, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.