Bought goods online and paid but have still not received the goods, despite them sending an email stating they sent! Have sent at least 7 emails to 2 different addresses, but am being totally ignored!... See more
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Purchased a part for a shark vacuum but had great difficulty in fitting it as the part seemed too small. (Obviously not the fault of the Radford Vac) what is disappointing is the lack of communication... See more
Rubbish, paid a lot for delivery for last Tuesday, still awaiting delivery - no response from emails chasing it either. Money came out when I ordered it though.
Avoid this shop. I have ordered and paid product and got order confirmation. After two day I got canceled order. Reason product weight 12kg is to heavy to ship from UK to Slovenia. I already got same... See more
Company details
Information provided by various external sources
Radford Vac Centre (Mick Radford Electrical) is an independent family owned business based in Mansfield, Nottinghamshire We specialise in the sales and repair of domestic and commercial Vacuum cleaners, scruber dryers, floor polishers and most other floor care appliances with almost 90 years experience The Vacuum Cleaner business was founded in 1970 by Michael and Sandra Radford (Husband & Wife) Michael has worked in the Vacuum Cleaner trade since 1956 Their son Philip joined in 1983 Sadly Sandra passed away in 1992 The business is run by Philip and Michael, selling, servicing, and supplying spare parts for all leading brands of domestic appliances We also stock a large selection of shavers and spares for ovens, washers, tumble dryers, microwaves, lawn mowers, strimmers, steam mops and many other domestic appliances at very competitive prices Please feel free to call us on 01623 629788
Contact info
Carter lane, NG18 3DE, Nottingham
- 01623 629788
- sales@radfordvaccentre.com
- www.radfordvaccentre.com
No recent history of asking for reviews
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Excellent service
Excellent service. Amazing that bags are still available for my Hoover Sensotronic which I estimate to be 30 years old
Excellent service despite the Christmas…
Excellent service despite the Christmas postage rush
Excellent service
Very good price and very good dispatch
Very good price and very good dispatch. What's not to like?
There is one thing - there are uncomplimentary remarks about Trustpilot on the Web.
Very quick service
Good to deal with
Part arrived in time and fitted without…
Part arrived in time and fitted without problems
Very good service arrived quickly
Good service and I am happy to have…
Good service and I am happy to have this product. Thank you.
Been waiting for seven days
Been waiting for seven days, was emailed straight after placing order to say it's on it's way. I phoned them today and they just said it's the courier's fault. Didn't appear to be interested at all.
No mistakes didn’t wait long for the…
No mistakes didn’t wait long for the delivery
Not really big enough
These are slightly smaller than the pads which came with the Shark Steam Mop and are difficult ot fit. Its a struggle to get the Velcro to overlap and hold together securely..
Order Monday delivered Wednesday
Order Monday delivered Wednesday, top quality product. Text message delivery notices and constantly updated. A brilliant company to do business with.
fair price
fair price , reasonably quick delivery (3days) and is what the web site said it was.
Hose over new head
Many thanks part came and was quite easy to fit saved me 65 pound from shark no problems with the order many thanks
Ordered via radfords website
Ordered via radfords website. Items arrived few days later great service & hope to deal again in future.
Good company to buy from.
Bought a Hoover and delivery was swift and communication good. Hopefully this remains if anything was to go wrong with the product.
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