Radio Rentals Reviews 

1,057
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Half a star for customer service to loyal 15 year customer Broken washing machine at $20 per week no replacement offered as everything is online now not what I signed up for instore as I’ve always... See more

Rated 5 out of 5 stars

Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept u... See more

Company replied

Rated 5 out of 5 stars

Excellent online service - bit of a hiccup with the first delivery attempt but probably due to the tenant rather thans RR :) Ordered from Tassie to be delivered to a rental in SA ...lots of things to... See more

Company replied

Rated 1 out of 5 stars

I purchased my desktop computer (making me the legal owner and it being private property)from radio rentals after end of lease.Many months went past without issue, until recently.My entire HDD went in... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

SA's Biggest Electrical Retailer for over 60 yrs! Rent It, Buy It & Interest Free It payment options for TVs, Fridges, Washers, Computers, Furniture & much more


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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2.9

All reviews

(1,057)

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Rated 5 out of 5 stars

Fridge purchase online

I havn't bought from Radio Rentals for over 40 years as I have always found they were expensive. To my surprise, their online price for my new fridge was cheaper than the competition. Price also included delivery, installation of new fridge and disposal of old one These were additional costs with the other retailer. Prompt delivery and friendly helpful delivery staff put the icing on the cake.

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

Mt Barker S.A store fantastic personal service

Absolutely fantastic service from initial contact about information to collecting my product, highly recommend the Mt Barker S.A store, the prices are very competitive but the personal service exceeded my expectations

March 26, 2019
Unprompted review
Rated 5 out of 5 stars

Nathan at the Berri Store SA…

Nathan at the Berri Store SA was of excellent customer service. He knew exactly the nature of every single product and went beyond and above to explain and sell me the most suitable appliance to suit me and my family.
Highly recommend Nathan definately 5 star review and beyond.

March 25, 2019
Unprompted review
Rated 5 out of 5 stars

Mount Gambier Store

Great store, the staff are so friendly and easy to deal with. I love shopping here & prices are fantastic!!

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi DB,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

Have always been honest about all items…

Have always been honest about all items .
That I have personally picked and would recommend RR to any and every person I know keep up the good work.

GBK

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Glenn,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

I have been with Radio Rentals for a…

I have been with Radio Rentals for a very long time and build up my status to a Rippa Rewards Card over a period of thirty years or so and I had my ups and downs but I stuck with it. And I have seen some changes. A for the good of the customer. That is why I am still with you, if there is a problem you guy's are there to help and you kept me straight, but most of all HAPPY. Some might say you are expensive, but I say that little bit is worth the service you guy's provide.. Keep up the good work guy's.. Jacobus. a. c. Janssen...….

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Jacobus,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

Gepps cross have wonderful

Gepps cross have wonderful, well informed staff who are always there when you need them

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Jo-Ann,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

I had to go to the prospect store as…

I had to go to the prospect store as you shut down the plaza one... my visit was well worth it as joyce looked after me very well...and I'm extremely happy with my service I got from my delivery people...especially the young lad I didnt get his name but he went above and beyond to help me tune in my TV....he also offered to help me if I got stuck with some things after he told me to ring him and he would talk me through so I could get it going....dint see many young ones with manners anymore....

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Cindie,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

Excellent online service

Excellent online service - bit of a hiccup with the first delivery attempt but probably due to the tenant rather thans RR :)
Ordered from Tassie to be delivered to a rental in SA ...lots of things to go wrong but pretty seamless service from the Murray Bridge store & their online Dept!

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Lesley,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

I love the staff at our parabanks store…

I love the staff at our parabanks store always friendly, I couldn't have thanked them enough with my recent upgrade

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Donna,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

Great fast service.

Great fast service.
Deliveries guys rang before delivery and came very early.
Great product.

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Mark,

Thank you for your review and for rating us 5 stars.

Rated 1 out of 5 stars

I was promised a cashback on my…

I was promised a cashback on my purchase of the comp , turns out the salesman made a mistake , to get the cashback I now have to resign another contract over 24 months instead of the original 12 month plan I wanted. In other words that cashback program like everything else at Radio rentals is just another con job.After being a great and loyal customer I deserve better. It’s not the bloody $211.00 that concerns me is the salesman made a mistake and I have to end up paying for it. Never ever again will I purchase another item through Radio Rentals, you are a my great of an organisation and here’s me loyal for 50 years and what do I get nothing but crap. I told that Robert of this morning for not even advising me of the new events that had taken place, I had to ring him .

March 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Gerardus,

Thank you for your review. We are sorry for the inconvenience caused to you and would like to know more. Please call us on 1800 199 285. We would be happy to assist you.

Rated 1 out of 5 stars

Rip off merchants

Quick to take your money and even quicker to send the repo guy if your a week late making a payment regardless if your always ahead. Interest is BS. DONT DO IT!!! There is always a better way when it comes to radio rentals!!!!!!!!! Made arrangements with store payment would be made this week. Repo guy knocked on the door yesterday for the fridge and washer and laptop. And get ready for it, repo guy even said he had to take the FREE powerboard that we got for signing up. Thanks to my giant puppy that wont let anyone in. Good luck radio rentals. Ill be long dead before you scumbags get anything else out of me.

March 20, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Jarrad,

Thank you for your review. We are sorry for the inconvenience caused to you and would like to know more. Please call us on 1800 199 285. We would be happy to assist you.

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