Radio Rentals Reviews 

1,057
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Half a star for customer service to loyal 15 year customer Broken washing machine at $20 per week no replacement offered as everything is online now not what I signed up for instore as I’ve always... See more

Rated 5 out of 5 stars

Joyce Evitts bent over backwards and went above and beyond to assist us in being able to get the new washing machine we desperately needed on rental. We were very appreciative of the way Joyce kept u... See more

Company replied

Rated 5 out of 5 stars

Excellent online service - bit of a hiccup with the first delivery attempt but probably due to the tenant rather thans RR :) Ordered from Tassie to be delivered to a rental in SA ...lots of things to... See more

Company replied

Rated 1 out of 5 stars

I purchased my desktop computer (making me the legal owner and it being private property)from radio rentals after end of lease.Many months went past without issue, until recently.My entire HDD went in... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

SA's Biggest Electrical Retailer for over 60 yrs! Rent It, Buy It & Interest Free It payment options for TVs, Fridges, Washers, Computers, Furniture & much more


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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2.9

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(1,057)

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Rated 5 out of 5 stars

I have always had great service from…

I have always had great service from Radio Rentals.
I know purchasing from them means the quality is there rather than some other websites that sell on behalf of a third party
If you need the help then they know what to tell you
Delivery was on time after phone call made
Drivers were friendly
It was quick

March 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Melissa,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

It was excellent service

It was excellent service. I have got a rely good deal so thankyou so much for all of the excellent service I got from Radio Rentals.

March 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Ryan,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

Rental products on leave.

Went in to replace our computer that had suddenly died. The process was easy and I was surprised by the amount I was approved for which enabled me to get some accessories.
I hoped I would be able to obtain the goods I needed but was sceptical as I'm currently on maternity leave.
This was not a problem and I was able to get what I needed.

Unfortunately the wait to get approved instore took nearly two hours from start of application (getting all information) to final approval. This was very inconvenient as I had my young son with me that was hit and bothered being a very hot day as well as being tired and hungry. Luckily he was very good for me which helped but it could have been quite distressing if he wasn't behaving.

I understand there is some time needed in order to determine suitability however this amount of time seems excessive.

March 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Katrina,

Thank you for your review and for rating us 5 stars.

Rated 5 out of 5 stars

Great customer service

Great customer service, very good at upselling ;)

March 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Glenn,

Thank you for your review and for rating us 5 stars.

Rated 4 out of 5 stars

Would of been 5 stars but you had…

Would of been 5 stars but you didn't have the item in stock and had to get it from another store. Sure it only took a few days which was good but not 5 star worthy.

March 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Steven,

Thank you for your review.

Rated 2 out of 5 stars

I still don't trust that I am about to…

I still don't trust that I am about to pay $4000 for a $1600 fridge and the sales member didn't listen to what I needed but just kept trying to sell me the most expensive fridge and then also tried to sell me a couch, TV or vacumm

March 4, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi CN,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 5 out of 5 stars

I was surprised as to how competitive…

I was surprised as to how competitive their prices were and was impressed by the service both on purchase and delivery. Will be coming back again.

February 28, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Gary,

Thank you for your review.

Rated 1 out of 5 stars

Bought a dining set for 299

Bought a dining set for 299. One of the chairs had a short leg making the chair wobbly. Took it back and was told to go to cheap shop and buy rubber to solve the problem. I said that’s unacceptable then the barrage started. Was told when you come in here and buy cheap sh** that’s what you get so don’t come back and complain. Among other things. There were other customers in the store and at least 4 staff members. I was humiliated and offended to say the least. I was also offered another chair that was a different colour to the one I had. Needless to say I returned the whole set and got a refund

February 26, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Maria,

We sincerely apologise for the inconvenience caused to you.

One of our customer service representative will get in touch with you soon and address your concerns.

Rated 1 out of 5 stars

Be sober when you decide to sign a contract

I am not saying it was unacceptable,unreasonable or rude.(that is just the template that came up with 1 star)
What I will say is there is no cooling off period which I regret cause the day after getting a phone through them I realized I didn't actually want it and it will cost me 150% on top of the value of the phone.

February 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Ryan,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 4 out of 5 stars

Great service.

February 25, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Dom,

Thank you for your review.

Rated 3 out of 5 stars

Greed

When upgrading laptop, it was cheaper than what I had, So I was forced into getting another item as well. When I questioned why, all I got was “coz we can’t”.

February 22, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi,

Thank you for your review.

We are sorry for the inconvenience caused to you and would like to know more.

Please call us on 1800 199 285.

We would be happy to assist you.

Rated 5 out of 5 stars

I was able to look on line and compare…

I was able to look on line and compare price, quality and availability easily. I telephoned the local store and found out it was available to pick up immediately. The sales person was great even helping to load it into the back of the car.

February 19, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Belinda,

Thank you for your review.

Rated 5 out of 5 stars

A faidinkum crew!!

I have always found the service at Radio Rentals to be precise, honest with out all the usual “sales routine” you get from other retail stores.

February 18, 2019
Unprompted review
Radio Rentals logo

Reply from Radio Rentals

Hi Matt,

Thank you for your review.

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