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Rated 5 out of 5 stars

Of course the wick has been a life savior to my aunts rest and safety at night. The team behind the product great and reliable also very professional and courteous, thank you again for your service... See more

Company replied

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 1 out of 5 stars

Mine have not been in a timely manner. I understand that Medicare is new with this program and am expressing a great deal of patience with this matter. They have to have a paper for permission to... See more

Company replied

Rated 5 out of 5 stars

I can remember the countless pairs of shoes that were destroyed by my slippery feet and the countless sheets of paper that either folded onto itself and/or ripped due to my sweaty hands. My RA Fischer... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Medical Equipment Manufacturer
  3. Physiotherapy Equipment Supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

185 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Hyperhidrosis game changer!

After years of suffering from hyperhidrosis we finally decided to invest in a machine with RA Fisher for my daughter and it has been an absolute game changer. I was skeptical at first but she started seeing noticeable improvement within 3 weeks and it's only getting better with time. She was able to wear sandals for the fist time in her life, which may seem trivial but it symbolized a lot to her. The company is amazing to work with. They are super responsive, attentive and kind. I can't recommend this company highly enough. Lisa was our rep and she was great to work with. Overall amazing experience.

April 12, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Sara,

We are so glad to hear how well things are going! It’s awesome that your daughter is already seeing progress. Small milestones like wearing sandals really aren’t so small when they carry that kind of meaning.

Thank you for the thoughtful feedback and the shout-out to Lisa! We’re always here if you need anything moving forward.

- The RA Fischer Team

Rated 5 out of 5 stars

Medicare came through!

It was a little slow to get my first order approved, but now I receive new wicks on a regular basis. It is so wonderful to have these. Without Medicare, I could not afford them. Now I wake up to a dry bed. Thank you for getting the Medicare coverage.

April 10, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Ann,

We know the Medicare process isn’t always quick, so we appreciate you sticking with it. It's great to hear your supplies are now arriving regularly and making a difference in your daily comfort.

If you ever need help with the PureWick or have any coverage questions, feel free to reach out! We're always here to help.

- The RA Fischer Team

Rated 5 out of 5 stars

Grateful

My experience with RA Fischer Company has been a rewarding one over the past year.
Tabbitha continues to be kind, courteous, and responsive in fulfilling the automatic catheter shipments to my home each month.
The urinary system is easy to use, and it's been a game-changer in reducing my trips to the bathroom & unwanted accidents.
The application to apply is simple to complete and the best part is that Medicare funds the cost!
I highly endorse this amazing system for anyone who has urinary incontinence.

Mary Schaffer
89 Years Young
Phoenixville, PA

April 9, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Mary,

Thank you for being with us this past year, it means a lot. We’re so happy to hear that the system has been helpful in your daily routine and that Tabbatha has been a reliable support throughout.

We appreciate your endorsement and are always here if you have questions or need assistance!

- The RA Fischer Team

Rated 5 out of 5 stars

The delivery time was fast and…

The delivery time was fast and efficient.

April 7, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Richard,

Thanks for the feedback! We’re glad to hear your delivery arrived quickly and smoothly. If you ever need anything else, we are always here to help!

- The RA Fischer Team

Rated 5 out of 5 stars

These people are the best company for…

These people are the best company for a pure wick thank you so much Danny Allison

April 3, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Danny,

Thanks so much for the kind words! It’s great to know the PureWick system has been a good fit.

Our team is always just a call or email away if you need anything!

- The RA Fischer Team

Rated 5 out of 5 stars

This company helped my elderly disabled…

This company helped my elderly disabled mom get the Purewick System covered by Medicare and it has literally been a lifesaver. Before, I had to wake up throughout the night to take mom to the toilet because she cannot walk leaving me exhausted during the day and struggling to care for her. Leaving her to pee in a diaper was not an option because of the risk of skin irritation and breakdown if a wet diaper is against her skin for 8 hours. If placed correctly, no urine touches mom's skin and it all ends up in a canister next to the bed.

April 1, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you for trusting RA Fischer Co. to support your mom’s care with the PureWick™ System! We know how life-changing proper urology supplies can be—both for patients and caregivers—and we’re so glad this solution has given you both rest and peace of mind. Navigating insurance (especially Medicare) can be overwhelming, and we’re honored to have helped simplify the process for your family.

If you ever need assistance with supplies, replacements, or additional resources, our team is here for you. Wishing your mom continued comfort and you some well-deserved rest!

Rated 5 out of 5 stars

They take the time to help you as a real person, from start to finish

In my experience, working with this company is a very personal experience. They take the time to help you as a real person, from start to finish. They have helped me be able to work with Medicare to get my medical supplies covered. They have really been a blessing in getting my medical necessities covered.

April 1, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you for your kind words—they mean the world to us! We believe every customer deserves personalized care, not just a transaction. We’re glad our team could assist you with Medicare and ensure you received the necessary coverage. Helping you access the medical necessities you need is why we do what we do, and we’re honored to have been a part of your journey.

If you ever need further assistance, don’t hesitate to reach out. Wishing you continued health and comfort!

Rated 5 out of 5 stars

Very helpful

Very helpful

March 5, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks for the feedback, John! We're glad we could help. Whether you need product support or other assistance down the road, our team is here for you.

Rated 5 out of 5 stars

PureWick experience

Tabbatha is great to work with, supplies come on time , easy to use, did not have to deal with extensive paperwork.

December 2, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks for the great feedback, Stephen! We're thrilled to hear about your positive PureWick™ experience and we'll be sure to let Tabbatha know she made a difference. We pride ourselves on making the process simple - from timely supplies to minimal paperwork. Don't hesitate to reach out if you need anything!

Rated 5 out of 5 stars

Friendly service and effective product

The team at RA Fischer is incredibly responsive, patient, and friendly by phone and email. Lisa worked hard to guide me through a complicated insurance situation. The actual Fischer iontophoresis device is top notch, and I am speaking as a longtime patient who has used a few other iontophoresis devices in years past. No question Fischer is more expensive, but it is worth it. I am seeing more effective results from my treatment (previous devices were around 70-80% effective but the Fischer is easily 90-95% effective) and the treatments are more comfortable because the Fischer device is just much more thoughtfully designed. For example the tray edges are rounded so they don't dig into my wrists during treatment. The components are easy to keep clean after treatment. There is no better product or level of service on the market.

January 28, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you for this wonderful review, Tom. We're so pleased to hear The Fischer has delivered such noticeable results compared to other devices you've used. It's especially rewarding to know our team provided the knowledgeable, patient support you deserved. We'll be sure to share your kind words with Lisa and the team.

Wishing you continued success with your treatments!

Rated 5 out of 5 stars

Effective!

I sweat like crazy and couldn’t for the life of me of me find something to prevent it. I started with another brand (who I chose to omit the name) and it didn’t work for me. I decided to use RA Fisher as a last ditch effort before surgery, and while it took a while, it works. Using the 3 in 1 bundle I was able to help alleviate my sweat issues on my hands, feet, and underarms. It took a few weeks to start to really see the results but I love love love this brand. Truly helping my confidence. Thank you!!!

March 11, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Leah! Thank you for sharing and we are so glad you did not give up on iontophoresis and were able to find relief with The Fischer! :)

Rated 5 out of 5 stars

This is a very kind company

This is a very kind company. They offer the Purewick system that is vital to my mom’s health and needs. The employees are so nice and they will do their best to help you. The Purewick system is a very good alternative to plastic internal catheters because it prevents infections like UTIs, kidney and bladder infections and other potential dangerous health issues. I like and trust RF Fisher company to get medical supplies.

January 28, 2025
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you so much for your kind words! We're grateful for your trust and glad we can help support your mom’s needs. If there's anything we can ever do, don't hesitate to reach out to our Treatment Specialists!

Rated 5 out of 5 stars

Our experience has been very positive…

Our experience has been very positive and the Purewick system has been a life changing experience for my mom as she is severely incontinent after having a stroke. Tabbatha has been amazing to work with and very responsive in our communications.

December 27, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you so much for sharing! We're thrilled to hear that the Purewick system has made such a positive impact for your mom and your family. We love hearing that Tabbatha has been such a supportive resource for you, too – we’re lucky to have her on our team! If there’s anything more we can do to help, don’t hesitate to reach out. Have a wonderful weekend 💙

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication from RA Fischer team!!!

December 2, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thanks so much! We pride ourselves on treating patients the way we'd want to be treated. Hope you have a wonderful weekend and happy holidays!

Rated 5 out of 5 stars

RA Fischer Co and Tabbatha Ciszewski’s successful effort to gain Medicare approval to cover costs of Purewick wicks

We are very pleased with RA Fischer Co. and Tabbatha Ciszewski’s ability to gain Medicare’s approval to cover the costs of my wife’s Purewick wicks. We had been told by BD, the manufacturer of Purewick, that Medicare would not cover the costs of Purewick wicks. We are very appreciative of Tabbatha’s efforts to now have my wife’s Purewick wicks covered completely by Medicare. If you are still paying out of pocket for your Purewick wicks, call Tabbatha to get them approved and covered by Medicare.

November 15, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hello Larry, thank you so much for taking the time to share your experience! Because the Medicare approval for The Purewick is still so new, there's a lot of confusion around the requirements, process, and timeline. We're glad to hear that your personal Treatment Specialist Tabbatha was able to guide you through all that! We'll pass your kind words along to her. We also appreciate the trust you put in us, because it's never easy taking a chance on something new. Have a wonderful week and happy holidays!

Rated 5 out of 5 stars

Who has two sweaty thumbs and was skeptical?

Who has two sweaty thumbs and was skeptical? This guy! Bout to be 42 and have tried everything for my sweaty hands--- the creams that leave you chalky and not quite dry, always having a towel, fist bumps instead of shaking hands, antiperspirant deodorant (weird and no, it doesn't work), and on and on. I play music and it has been a huge mess of puddles and disappointment. Well, I tried the RA Fischer iontophoresis machine. I am 5 treatments in and my hands are mostly dry. It is crazy I want to cry. I am going to keep going and am so excited to go forward. Do it, try it. Dan at RA Fischer was super helpful and really knowledgeable and not at all pushy; incredible experience all around.

November 8, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you for sharing your journey with us! We’re so glad you took the leap and are finding success with The Fischer. Hearing how it’s made such a difference in your life—especially with music—means the world to us. We’ll be sure to pass along your kind words to Dan, too!

Rated 4 out of 5 stars

Purewick

Still in process of getting a Purewick covered by Medicare. To its credit, RA Fischer is one of the few companies who attempt to do so on the patient’s behalf. Understanding and meeting the documentation requirements for coverage has been a work in progress, resulting in delays. I would credit the company highly for tenaciousness in the pursuit of coverage over a period of months, but less highly for keeping those of us out there waiting for long periods without an update. Ultimately, this is a company who is attempting to do something that other companies aren’t, which is to help patients get needed medical devices covered by insurance, and that is commendable. I am hopeful that the investment of time and effort on everyone’s part will result in the best possible outcome in our case, which is to get this needed device and have it covered by insurance.

November 5, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

We completely understand your frustration and apologize for your experience so far. We know how vital it is to receive timely medical support, especially when it impacts a loved one’s well-being.

The Purewick has been on the market for years, but Medicare coverage only recently became an option. Since the coding was approved earlier this year, we’ve been among the first to tackle this complicated process. It’s required building everything from scratch, learning through trial and error, and facing numerous denials before we could get successful outcomes for patients.

Adding to the challenge, our family-owned DME company has seen an overwhelming influx of thousands of new patient requests. We've done our best to keep up by hiring more Treatment Specialists, but even with this added support, the volume has created longer processing times. We recognize that our service has not met your expectations, and it’s clear we have improvements to make. We are committed to doing better in the future if given the opportunity.

We know we should have communicated with you more effectively and kept you in the loop. Your concerns are valid, and we are incredibly sorry for the distress and inconvenience this has caused. If there’s anything we can do to assist until we ship and file for your equipment, please don’t hesitate to let us know. You can reach us at (800) 525-3467. Thank you for taking the time to share your experience, and we hope to hear from you soon.

Rated 5 out of 5 stars

A Miracle of a Machine, and Great Customer Service

After about 20 years of sweating profusely from my hands and feet, one year on an oral medication that made me stop sweating but also gave me non-stop UTI's, I got desperate and talked to a dermatologist about what other options there were. Botox was out of the question (I use my hands in my line of work) and so we landed on Iontophoresis using the RA Fischer machine. RA Fischer made all of the paperwork easy to fill out, especially with my insurance company, and followed up with a phone call to talk about the machine and ship it to me. I live one county away from them in California so it arrived the next day (incredible!) and I was able to start treatments right away. Their customer service is impeccable. The most helpful, knowledgeable, quick to respond, well-mannered, patient, and happy-seeming people have been around to answer my questions, give me useful tips and support. Not only that, but the machine is a little miracle, and for the first time since I was a kid I have essentially stopped sweating profusely every day. I didn't know it would work so well and I am now kicking myself for not getting treatment like this sooner. Even if my insurance had denied paying for it, it would be worth every penny.

September 12, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Thank you so much for your thoughtful review! We're thrilled to hear that our device has made such a positive difference in your life. It means a lot to us. We're here for you anytime you need assistance or have questions. Wishing you continued success with your treatment!

Rated 5 out of 5 stars

This machine changed my life and I…

This machine changed my life and I could cry, let me point out that I am a 6’3” 42 yo man who is not sensitive.

I have been dealing with excessive sweating all my life and it has been controlling all of my daily activities, but I had learned to get by, certain creams prescriptions, PAPER TOWELS (lots of them) and the use of a iontophoresis machine at doctors office years ago. I had so many up and downs with meds and treatments I just tried to weather the storm for years with all the disappointments and just said this is my life an I need to make the most of it and live to the best of my ability with the sweating.

I learned of the Fischer device through the Hyperhydrosis emails and decided to try it again and take control of my situation on my own time… I have had ENOUGH!

Dan Moyer contacted me after I submitted a contact request through Fischer’s website and couldn’t be more accommodating and knowledgeable about what I have been going through and walked me through the process of getting a prescription and provided all the information I needed to start my treatments with my very own Fischer device.

I am now on my 7th day using the machine daily and cannot express what this treatment means to me… I am not sweating anymore! No more wiping my hands on my clothing or paper towels, shying away or making an excuse not to shake someone’s hand, replacing shoes because the sweating caused them to smell or deteriorate faster than they should, not wanting to walk around barefoot…I could go on and on … but if you have read this far you are probably relating to a lot of what I am saying, make the jump and take control. I am a changed man and the results have had cascading affects on my life, confidence, work performance, family life and I am no longer sweating in other parts of my body due to the anxiety caused by my hand and feet sweating.

Thank you Dan and thank you Fischer Medical Supply for everything! I requested Dan send me the link for this review today after he assisted me with all the information needed to submit my medical insurance claim, yes they will help with that too! Don’t make any more excuses as I did for so many years, TAKE CONTROL OF YOUR LIFE!

Peter R

July 9, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Wow, thank you so much for taking the time to leave this review, Peter! Your story is so powerful, and we’re truly humbled to know that the Fischer device has made such a difference in your day-to-day. We'll let Dan know you said hi! If there’s ever anything else we can do to support you, whether it’s with your treatment plan, insurance, or just cheering you on, we’re always here. Wishing you a sweat-free 2025!

Rated 5 out of 5 stars

This product just changed my son's life...

This product just changed my son's life!!! My son is 17 and has been battling sweaty hands for years. We took him to doctors and even mental health professionals to find a remedy. The only thing that was recommended was drugs or creams that all had side effects and chemicals. So knowing that my son was about to go to college, and he was very nervous about it socially, I had to take matters into my own hands.

After doing extensive research, I found RA Fischer and their IONTOPHORESIS device. While it was expensive and we are trying to put it through insurance, this has become the best investment I have ever made.

He recently went up to his college's Summer B session after using this for only 2 weeks. So far so good! He is almost done with his freshman summer session and is a new kid. He is socializing, playing sports, and hanging out with friends without any insecurity of having sweaty palms.

I can not thank this company enough. It has changed his life forever!!! Thank you!

July 5, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

It's stories like this that drive us here at RA Fischer : ) Thank you so much for taking the time to share, David. We look forward to hearing more updates about your son's progress through college!

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