Small company run by Steve with the help of daughter, Gabby. Sells all sorts of accessories to do with model railways, from electrical, baseboards, tools, to name just a few. Detailed instructions and... See more
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I have only just discovered Railwayscenics while planning a compact OO9 layout. I was immediately struck by the range of items carried. Not necessarily wide but deep, intelligently chosen and near per... See more
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Have always enjoyed reading the weekly newsletter it's full of interesting and useful information. I have purchased a few things over a period of time and everything is excellent quality nothing see... See more
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I have ordered from Railwayscenics several times before and I will keep coming back. They are my first choice for high quality, good value tools, hardware and electrical equipment. I bought more from... See more
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Company details
Written by the company
Since its beginnings in 2008 as a small online shop selling downloadable files for our own modelling projects, Railwayscenics has grown into a premier specialist supplier for railway modellers and hobbyists. Our journey has been one of continuous evolution, adapting to meet the changing needs of our customers and expanding our product range to include over 3,750 unique items. From essential electrical components to specialized modelling supplies, our selection is sourced from the best UK manufacturers and offered at fair, competitive prices. Our modern, easy-to-navigate website showcases this extensive inventory, reflecting our commitment to quality, customer satisfaction, and excellent service. We understand the needs of dedicated modellers, which is why we prioritize competitive pricing, top-quality products, and prompt delivery for a seamless shopping experience. Why settle for less when you can rely on Railwayscenics? Discover our fantastic range of products designed to meet all your modelling needs and experience the trusted support of a reliable partner in your creative journey.
Contact info
Woodsage Drive, SP8 4UF, Gillingham, United Kingdom
- 01747826269
- sales@railwayscenics.com
- www.railwayscenics.com
4.7
Excellent
125 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I wanted to buy something simple
I wanted to buy something simple. Your inventory came out as something I wanted. Place an order? No you want me to open an account. Which I did. I gave you my details and created an account. Email and a password.
Soon as I went on to the main site again I was asked to log in. No worries. Email and password. That ive just given while opening the account is not recognised.
Are you deliberately taking the piss? Or are you just relying on your web advisor to mess it all up for you. Or are you capable of messing it up yourselves. You have lost a customer through this. I am not a well man and cannot deal with stress anymore. Hence why I do this hobby.
All I wanted were a few coach lights pick ups. But I'll get them elsewhere now.
May 11, 2026
Unprompted review
Reply from Railwayscenics
Mark.
We are sorry to hear about your experience. Unfortunately, we have been unable to locate any contact or account details relating to this issue, and we cannot find any record of an account matching the information provided in the review.
We always encourage customers to contact us directly if they experience any problems so we can investigate and resolve matters as quickly as possible. Please contact us through our website with your order details or the email address used to create the account, and we will be happy to look into this further for you.
Railwayscenics
Great company
Great company. Customer service is excellent and well priced.
May 3, 2026
Unprompted review
Reply from Railwayscenics
Hi Paul,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
GREAT advice, super prices, prompt despatch.
GREAT advice, super prices, prompt despatch.
Reaffirms my view that real shops with real people who are not only fluent in English and go out of their way to help you need to be supported - The online giants offer the last two, but not the advice.
March 27, 2026
Unprompted review
Good item, excessive postage
The pulleys I ordered were as described and once modified (as I had expected) did the required job perfectly. However I was charged nearly £6 postage for what could have gone in an envelope for large letter price
March 25, 2026
Reply from Railwayscenics
Hi Paul
Thank you for your review and for your positive comments about the pulleys – we’re pleased to hear they worked well for your project.
We understand your concern regarding the cost of the tracked postage service used and will take it into consideration as we review our postage options going forward.
Thank you again for your order and for taking the time to share your experience.
Railwayscenics
Reply from Railwayscenics
Hi Martin,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Reply from Railwayscenics
Hi Owen,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Great kit at a good price
March 4, 2026
Reply from Railwayscenics
Hi martin,
Thank you for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Prompt delivery and very useful tips on…
Prompt delivery and very useful tips on their website. Will be putting another order in soon
March 4, 2026
Reply from Railwayscenics
Hi Roger,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Reply from Railwayscenics
Hi,
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Magnificent support
Magnificent support, with a website full of incredibly valuable guidance to inform your purchases. I requested a delayed delivery due my being out of the country. Everything I asked of Railwayscenics was faultlessly carried out. To top it off, I received a follow up email, thanking me for my custom and offering me further support if required.
January 20, 2026
Reply from Railwayscenics
Hi Alistair,
Your feedback is incredibly valuable to us, and it's truly rewarding to know that we've met your expectations. We work hard to ensure that every customer has a great experience, and your kind words motivate us to keep delivering excellent service.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future!
Best regards,
Railwayscenics
Reply from Railwayscenics
Hi,
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Always excellent service and helpful…
Always excellent service and helpful advice too
January 20, 2026
Reply from Railwayscenics
Hi Andrew,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Excellent online shop
I have used railway scenics for a good number of years for all my electrical components. Service has always been excellent and prompt
January 5, 2026
Unprompted review
Reply from Railwayscenics
Hi,
Thank you so much for taking the time to leave us a fantastic 5-star review! We' are delighted to hear that you had such a positive experience with our service.
Best wishes
Railwayscenics
A hidden gem!
Came to the website whilst on the hunt for some wiring for my new layout. Very impressed by the big range of cables and accessories, all of which were in stock at great prices. I'll most certainly be checking out other items, and returning for more should I need any!
November 18, 2025
Unprompted review
Reply from Railwayscenics
Hi Jack
Thank you so much for taking the time to leave us a fantastic 5-star review! We' are delighted to hear that you had such a positive experience with our service.
Your feedback is incredibly valuable to us, and it's truly rewarding to know that we've met your expectations. We work hard to ensure that every customer has a great experience, and your kind words motivate us to keep delivering excellent service.
Best regards,
Railwayscenics
Reply from Railwayscenics
Hi Jean,
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Great service lots of help and advice
October 7, 2025
Reply from Railwayscenics
Hi Russell,
Thank you so much for taking the time to share your review, it really is appreciated.
Best wishes,
Railwayscenics
Great service and delivery
Great service and delivery. Excellent informative website.
I use Railway Scenics now that Railroom Electronics has sadly closed, and I have not been disappointed!
Well done!
October 7, 2025
Reply from Railwayscenics
Nigel,
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Reply from Railwayscenics
David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are delighted to hear that you had such a positive experience with our service.
Best regards,
Railwayscenics
Reply from Railwayscenics
Hi iain,
Thank you for sharing your review, its appreciated
Best wishes
Railwayscenics
Helped me to obtain the components…
Helped me to obtain the components required to complete the project I was working on
October 7, 2025
Reply from Railwayscenics
Hi Richard,
Many thanks for sharing your great review, its appreciated
Best wishes
Railwayscenics
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