Railwayscenics Reviews 125

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Small company run by Steve with the help of daughter, Gabby. Sells all sorts of accessories to do with model railways, from electrical, baseboards, tools, to name just a few. Detailed instructions and... See more

Company replied

Rated 5 out of 5 stars

I have only just discovered Railwayscenics while planning a compact OO9 layout. I was immediately struck by the range of items carried. Not necessarily wide but deep, intelligently chosen and near per... See more

Company replied

Rated 5 out of 5 stars

Have always enjoyed reading the weekly newsletter it's full of interesting and useful information. I have purchased a few things over a period of time and everything is excellent quality nothing see... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Railwayscenics several times before and I will keep coming back. They are my first choice for high quality, good value tools, hardware and electrical equipment. I bought more from... See more

Company replied

Company details

  1. Hobby Store

Written by the company

Since its beginnings in 2008 as a small online shop selling downloadable files for our own modelling projects, Railwayscenics has grown into a premier specialist supplier for railway modellers and hobbyists. Our journey has been one of continuous evolution, adapting to meet the changing needs of our customers and expanding our product range to include over 3,750 unique items. From essential electrical components to specialized modelling supplies, our selection is sourced from the best UK manufacturers and offered at fair, competitive prices. Our modern, easy-to-navigate website showcases this extensive inventory, reflecting our commitment to quality, customer satisfaction, and excellent service. We understand the needs of dedicated modellers, which is why we prioritize competitive pricing, top-quality products, and prompt delivery for a seamless shopping experience. Why settle for less when you can rely on Railwayscenics? Discover our fantastic range of products designed to meet all your modelling needs and experience the trusted support of a reliable partner in your creative journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to order

Easy to order, and arrived promptly in good condition

August 7, 2024
Railwayscenics logo

Reply from Railwayscenics

James,

Thank you so much for taking the time to share your review.

Railwayscenics

Rated 5 out of 5 stars

All round excellent company supporting railway modellers

Small company run by Steve with the help of daughter, Gabby. Sells all sorts of accessories to do with model railways, from electrical, baseboards, tools, to name just a few. Detailed instructions and information on the product and sells individual items, so you only buy what you need. Have used them for several years now and have always been happy with the service they offer. If you register, you get a newsletter on Saturday morning, which always makes interesting reading.

July 23, 2024
Railwayscenics logo

Reply from Railwayscenics

Hi Ian,

Thank you so much for taking the time to leave us a fantastic 5-star review! We're delighted to hear that you had such a positive experience with our service.

Your feedback is incredibly valuable to us, and it's truly rewarding to know that we've met your expectations. We work hard to ensure that every customer has a great experience, and your kind words motivate us to keep delivering excellent service.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future!

Best regards,

Railwayscenics

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Quick delivery and communication.
Excellent choice of accessories .
One of my go to suppliers for quality items

August 7, 2024
Railwayscenics logo

Reply from Railwayscenics

Hi,

Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service. We appreciate your support and look forward to dealing you again in the future.

Best regards,

Railwayscenics

Rated 5 out of 5 stars

Easy, fast, reliable supplier

Easy ordering, good comms throughout the purchasing process, fast delivery.

August 7, 2024
Railwayscenics logo

Reply from Railwayscenics

Duncan,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are delighted to hear that you had such a positive experience with our service.

Best regards,

Railwayscenics

Rated 5 out of 5 stars

A great supplier


A great supplier, a good product and a good price.

August 7, 2024
Railwayscenics logo

Reply from Railwayscenics

Ian,

Thank you so much for taking the time to share your review, it really is appreciated.

Best wishes,
Railwayscenics

Rated 5 out of 5 stars

No problem at all

No problem at all. Goods easy to order and quick to arrive. Excellent service - thank you.

August 7, 2024
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Reply from Railwayscenics

Hi Mike,

Your feedback is incredibly valuable to us, and it's truly rewarding to know that we've met your expectations. We work hard to ensure that every customer has a great experience, and your kind words motivate us to keep delivering excellent service.

Best regards,

Railwayscenics

Rated 5 out of 5 stars

Service was very prompt and they…

Service was very prompt and they noticed there was a cheaper way of supplying the wire I needed. They sent the cheaper version and reimbursed the difference. Very impressed.

August 7, 2024
Railwayscenics logo

Reply from Railwayscenics

Martin,

Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.

Once again, thank you for choosing Railwayscenics and for sharing your positive experience with the Trustpilot community. We appreciate your support and look forward to dealing you again in the future.

Best regards,

Railwayscenics

Rated 5 out of 5 stars

All the year's I have used…

All the year's I have used Railwayscenics I have never had a problem even the deliveries have been spot on, as long as I need bits and pieces for my hobby I will use Railwayscenics. Thank you both for your excellent service.
Barrie Johnson

August 7, 2024
Railwayscenics logo

Reply from Railwayscenics

Barrie,

Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.

Best regards,

Railwayscenics

Rated 5 out of 5 stars

Good products

Good products. Website and ordering easy.

August 7, 2024
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Reply from Railwayscenics

Richard,

Many thanks for sharing your review, it really is appreciated.

Best wishes
Railwayscenics

Rated 5 out of 5 stars

Great quality

Great quality, great service.

July 24, 2024
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Reply from Railwayscenics

Hi Nick,

Thank you so much for taking the time to share your review, it really is appreciated.

Best wishes,
Railwayscenics

Rated 5 out of 5 stars

perfect business, capable and reliable

perfect combination of a straightforward website, excellent product range, good prices and speedy delivery.

nice dealing with a company that actually knows what they are doing

July 24, 2024
Railwayscenics logo

Reply from Railwayscenics

Hi,

Thank you so much for taking the time to leave us this wonderful 5-star review on Trustpilot! We are thrilled to hear about your positive experience with our service.

Best regards,

Railwayscenics

Rated 5 out of 5 stars

Happy modeller

Good products, good value and fast delivery at very reasonable cost. Happy modeller!

July 24, 2024
Railwayscenics logo

Reply from Railwayscenics

Hi Stuart,

Thank you for sharing your review, its appreciated

Best wishes
Railwayscenics

Rated 5 out of 5 stars

Always use Railwayscenics for all my…

Always use Railwayscenics for all my model railway electrical items. Stephen is always very helpful & informative. The website is easy to use, to place orders, check stock & find useful how-to guides. Orders are also delivered promptly too,

July 24, 2024
Railwayscenics logo

Reply from Railwayscenics

David,

Thank you so much for taking the time to leave us this 5-star review. We are thrilled to hear about your positive experience with our service.

Thank you for choosing Railwayscenics. We appreciate your support and look forward to dealing you again in the future.

Best regards,

Railwayscenics

Rated 5 out of 5 stars

A superb item not expensive

Have today received industrial Ngauge backscene excellent value for money well done Stephen

July 22, 2024
Unprompted review
Railwayscenics logo

Reply from Railwayscenics

Hi Eddie,

It is always a pleasure to be of service, thank you for sharing your review.

Best wishes
Railwayscenics

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