Raising Cane's Reviews 

184
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, most reviewers were unhappy with their experience overall. Many customers found the food quality disappointing, frequently describing the chicken as bland, lacking seasoning, or having small portions. Fries were often reported as old, undercooked, or not hot, and other items like coleslaw or bread were also criticized for being plain or poor quality. People also noted issues with staff, mentioning rude or distracted employees and managers who were unhelpful when problems arose. Furthermore, several consumers received incorrect or incomplete orders, with missing items like chicken fingers, bread, or coleslaw. However, some customers also noted positive aspects of the food, with some describing the chicken as delicious or flavorful, and many praising the sauce.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising the chicken, sauce, and bread, describing it as... See more

Quality

Reviewers mention negative feedback about quality, with many expressing disappointment regarding the taste... See more

Staff

Clients share negative opinions on staff, with many reviewers expressing dissatisfaction with employee... See more

Location

Customers had ambiguous experiences with location, with some visiting new locations for the first time and... See more

Order

People report ambiguous experiences with their orders, with some customers expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Completely underwhelming chicken. Lacked basic seasoning. One word to describe would be bland. Lackluster fries. Something you can get in the frozen section of the market. Poor excuse for "texas toast... See more

Rated 2 out of 5 stars

Every time I order something from Cane's on St. Charles Rock Road, in Bridgeton MO, it never fails. The fries are old and the chicken taste like it is cooked in old grease. I try to give them a chanc... See more

Rated 2 out of 5 stars

Took my son for his birthday, he hyped it up and sadly it was disappointing. The coleslaw was tart, the chicken was soggy. Just not what I was excepting. My son was even disappointed which made it wor... See more

Rated 2 out of 5 stars

Used to be good. Last two times the fries undercooked the chicken strips are small. Just not worth the money anymore. Today the girl at the counter wouldn't stop touching her face and then the food... See more


Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...


Contact info

2.5

Poor

TrustScore 2.5 out of 5

184 reviews

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No history of asking for reviews

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2.5

All reviews

(184)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

Surprise

Surprise, Surprise!!!!!!!
How much smaller can the chicken get. We have been ordering for years but I don’t think anymore. There are other chicken places that there is actually some chicken there to eat. We will miss the taste but life is full of disappointment and changes. Chic filet here we come😋😋😋

December 28, 2021
Unprompted review
Rated 1 out of 5 stars

Raising Canes gave me the worst stomach…

Raising Canes gave me the worst stomach ache and the runs. Holy hell was it greasy never eating there again. Service was kind and good but the chicken wasn't good very dry and I also didn't get another piece of Texas toast I ordered.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

DANICAAAAAAA!!!

DANICAAAAAAA!!!!
She slayed the button pushing magic that created the experience of my mouth exploding with that tasty southern flavor.

Jewels killed it too

December 9, 2021
Unprompted review
Rated 1 out of 5 stars

This review is for the Crystal Lake

This review is for the Crystal Lake, IL restaurant. Their menu is extremely limited to chicken fingers only. Ordered the chicken fingers which had gristel when I bit into it. Absolutely tasteless ... no spices used to flavor the chicken fingers. I asked for the fries extra crispy, and got fries that were wobbly when I picked them up ... not cooked to order. The coleslaw had no taste. The Texas bread tasted like bread dough ... not baked. My suggestion is to go to KFC, Chik-Fil-A, or Culver's if you want your food to taste good.

November 18, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time!!!

Since the pandemic, we had been waiting for the restaurant to open back up. Called and they said they were open. Checked google maps and they were marked as dine in and drive thru. Got there to find the doors locked at 3:30 in the afternoon. There were 8-10 cars in the parking lot. That would indicate a fair number of employees, since it wasn't customers. So why were they drive thru ONLY? Life is moving on. Open your doors and move on!

October 25, 2021
Unprompted review
Rated 2 out of 5 stars

Just tried Raising Canes for the first…

Just tried Raising Canes for the first time. They have always been so busy and I never wanted to wait. Chicken pieces were very small. Fries not good, certainly not tasty. Expected the bread to be good but it was cooked on one side with absolutely no taste. This was an expensive meal for what I received. Going back to my favorite place, Popeyes! This was at Alexandria, Louisiana location.

August 19, 2021
Unprompted review
Rated 3 out of 5 stars

Only good thing is the sauce

Their special sauce is the only thing they’re probably popular for. I’ve eaten Raising Canes on several occasions and I can say for a fact that the chicken is just dry paper without the sauce itself. Burgers taste mediocre. The bread is alright.

August 9, 2021
Unprompted review
Rated 4 out of 5 stars

A+ Quality

Quality is on point. Yes, the strips vary in size but the taste is always there. Fresh and juicy every time I visit!

June 22, 2021
Unprompted review
Rated 1 out of 5 stars

Raising Canes in Westmont

Raising Canes in Westmont, IL
My first and will be my only time at any, I chose the 3 strip meal and was asked soft drink or lemonade I chose Lemonade and was not told it cost more when I got my meal I thought it was a kids meal I never saw strips that small. Nothing special at Raising Canes at all and I will never be back to get ripped off again

May 29, 2021
Unprompted review
Rated 1 out of 5 stars

I was in the Raising canes in Mishawaka…

I was in the Raising canes in Mishawaka In on 4/19/21 and when I took my second bite out of the chicken I bit into something that shattered and broke my front tooth clear down to the bone. I filed a complaint with them and they turned it over to their insurance company only to be called a liar because whatever was in the chicken I swallowed and nearly choked on it while driving. I don’t need their money to pay for this but they need to be held accountable.

May 18, 2021
Unprompted review
Rated 3 out of 5 stars

As the years have passed

As the years have passed, the Chicken Strips have become Chicken Nuggets. Last purchase of 4-piece Combo Box, I had to search for the "strips" hiding within the box: 4 Strips Now = 2 Strips from bygone days. NOT a bargain, anymore.

May 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great value for what you pay

Great value for what you pay - I always leave full with the 4-piece box combo. Ability to substitute in a toast in lieu of cole slaw makes it all the more appealing on my end. And of course, the 5-star Cane's sauce.

May 13, 2021
Unprompted review
Rated 2 out of 5 stars

The Raising Cane’s here in my town is…

The Raising Cane’s here in my town is excellent with customer service, but horrible with food service. For the 3rd time I have gone to the Raising Canes on S. Ft. Hood St., I have encountered an issue. The first time they forgot my fries, the 2nd time, they made me walk inside the building to pay because I was using Apple Pay, even though I was not forewarned I could not use it at the drive thru window for payment, and the 3rd time, I ordered lemonade and received a liquid that was supposed to be lemonade, but was clear like water and tasted like lemon water with a dash of sugar! Never again!

January 13, 2021
Unprompted review

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