I'm fairly new at using Rakuten but really like the idea of cash back on purchases from so many stores. I'm so used to just going online & buying what I need, I forget to check their huge list of... See more

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About Rakuten (USA)
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What is Rakuten Rewards?
Rakuten Rewards is a Cash Back website that pays users for shopping at select stores. We are one of the biggest Cash Back companies in the world, and we have been making the e-shopping experience more enjoyable since 1997. We have over 10,000 employees, over 17 million U.S. members, and over $3.7 billion distributed in Cash Back, making us an established, trusted program on the e-commerce scene. Rakuten headquarters is located in Tokyo.
How does Rakuten work?
Getting Cash Back rewards from Rakuten is easy. Simply sign up for a free account, and then start shopping on the Rakuten website, through the Rakuten app, or by downloading the Rakuten browser extension. Money gets added to your Cash Back balance when you shop at an affiliate store. You can then get paid via PayPal or check. If it seems too good to be true, here’s how it works: Companies in Rakuten’s affiliate network pay us commissions whenever one of our members shops with them, and we share those commissions with you as Cash Back.
How is Rakuten different?
The word “rakuten” means “optimism” in Japanese. It's a word that defines the way Rakuten operates, from the opportunities we provide our members to the brands we affiliate with. We are different because we want to make spending money a more rewarding experience for all our members. Membership is completely free and there’s no limit to how much money you can earn in Cash Back. There are also no rebate forms you need to mail in and there’s no complicated points system that hides how much money you’ve actually earned. We do as we promise and pay you in cash, which is why Rakuten is a global leader on the e-commerce scene.
What stores can you shop at?
Many stores and companies are part of the Rakuten affiliate network, from big-box stores such as Target and Walmart to websites such as Hotels.com and Upwork.com. Rakuten is expanding to all sorts of businesses so you can make money while eating at restaurants, planning trips, and fixing your car. Download the browser extension, Rakuten Cash Back Button, if you want to stay up to date on all the stores you can earn Cash Back with. It will highlight available offers in search results and alert you to store sites that are part of the affiliate network.
When will I get Cash Back?
Rakuten members get their earned Cash Back every three months. Stores will verify with us that the order was complete when you purchase with them, which can take a few hours to a few days, depending on the store. Once the purchase is verified, we’ll let you know Cash Back has been added to your account. Any order that’s still pending on payday will be added to the next payment cycle.
Contact info
800 Concar Dr, 94402, San Mateo, United States
- 415 908 2200
- memberservices@rakuten.com
- www.rakuten.com
Rakuten
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Unfortunate experience
I bought many items from Loft store which had 12% back but the store sent small packages so they broke up my order and I now only got part of the money back. So sad that this is all so confusing and complicated. It was just so easy in the past, I got the % back from my whole total.
The number of store are limited and…
The number of store are limited and somehow no matter how much I spend I don’t seem to get any Cashback for what I buy. I have started to look into other options .
Once I tried Rakuten
Once I tried Rakuten, I shared with family and friends. That is how much I have had confidence in Rakuten's products and services.
Easy and Money
I have been using this site for years! The money builds quickly. It’s great and you get money for shopping at your regular stores
This is simple to use!
Honestly, using this application is a no brainer. I had to pick a date but I use it with all my purchases. Looking up stores that I would like to buy from is easy and great for me to save money. If I had an issue with not seeing a credit, I’ve emailed and gotten a response almost immediately. I have been a member for years and have received close to $3000. back. Win-Win for me!
Easy to use and great deals more money…
Easy to use and great deals more money back. I love it and recommend it to my friends and family all the time.
I like the consistent rewards from…
I like the consistent rewards from Rakuten. One of the best things happened in the last year.
I like the cash back feature...
Love the opportunity to earn cash back.
A no brainer app!
I love this app , we all shop why not get money back for all your shopping! It's a no- brainer for me although I will admit sometimes I forget to check stores as I'm shopping.
The best thing about Rakuten is that…
The best thing about Rakuten is that it’s passive. You don’t have to do anything beyond signing up.
Easy to use process for cash
This app is fantastic
This app is fantastic! Love getting cash back for items I am already planning on purchasing!
I made lots of money over the years…
I have made lots of money over the years. Rakuten has fulfilled my rewards steadily without any delay.
Great resource that makes shopping easy…
Great resource that makes shopping easy and gives you cash back for it.
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