Excellent customer service and superb product. The gentleman who delivered the ladder couldn’t have been kinder and checked it was exactly what I needed before he left. The ladder will enable me to sa... See more
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Review summary
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Hoping to take up drawing and painting in the loft when I retire.....was trying to get new ladders which folds and has side rails from top to bottom...the only ones I saw online where ones that had si... See more
One of the best company for making your life easier on work especially when you really on good and secure ladder up there. Since many years I'm using them and can't stop enjoying their best qu... See more
Really excellent customer service. I rang to ask for some advice, got someone to speak to immediately. She was very clear and knowledgeable and followed through on her promise to check things out (it... See more
Company details
- Ladder Supplier
- Aluminum Welder
- Construction Equipment Supplier
- Factory Equipment Supplier
- Manufacturer
- Metal Fabricator
Written by the company
Established as a limited company in 1946, we have been producing high quality ladders and access solutions from our head office and manufacturing facilities in Forfar, Scotland for over 79 years. We are a family-run business split into two divisions, Ramsay Ladders and Ramsay Access, allowing us to provide ladders and access solutions for a variety of sectors within the commercial and residential markets. Although renowned worldwide for our original Loft Ladder, our product range at Ramsay Ladders is as diverse as the purposes for which they are used for. Regardless of its purpose or the environment in which it is to be used, every product is designed with the latest innovations and manufactured to a standard that few companies can match.
Contact info
61 West High Street, DD8 1BG, Forfar , United Kingdom
- 01307 462255
- enquiries@ramsayladders.co.uk
- www.ramsayladders.co.uk
4.9
Excellent
200 reviews
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Great quality ladders to use and…
Great quality ladders to use and excellent service!!
February 28, 2025
Just the ladders I wanted
Just the ladders I wanted, ordering nice and simple everything came as ordered with round feet on, very well packaged for protection in delivery
April 15, 2025
Careless delivery
Delivery came several days early with no notice and was left outside my house for hours meaning it could have very easily been stolen. Extremely careless customer service. No issues with the product itself.
January 26, 2025
Excellent service delivered to the door…
Excellent service delivered to the door
It’s a cracking good ladder for pruning the trees
January 7, 2025
Incredibly sturdy ladders
After deliberating for a few months we took the plunge and replaced our ladders with a pair of Ramsay ladders. The quality is just amazing and they are the most sturdy ladders I have ever used. Just wished you had extended the offer of free delivery from December in to January as the £27 delivery is quite expensive.
January 14, 2025
Amazing helpful company
Amazing helpful company. Needed a specific wooden ladder and fast and they sorted us out
April 3, 2025
The customer service was great!
The customer service was great! We had our ladder for some time before we were ready to fit, when we realised it was too big for the opening. I explained this to the lady on the phone and she arranged (fuss free) to have it picked up at the same time the smaller one was delivered! Nice and easy! Thank you!
January 6, 2025
Excellent all round service and price
March 19, 2025
Outstanding service
Absolutely top class service for our 30+ year-old loft ladder! It had become really stiff and a joiner had advised it would need replaced. Contacted Ramsay’s one evening by email, reply and phone call the next morning. And just a few days later, cleaned, serviced and repaired, it works like new. And the invoice didn’t break the bank.
April 1, 2025
Unprompted review
It is a beautifully made ladder
It is a beautifully made ladder - old school craftsmanship
December 18, 2024
Basically the price of an item,a simple…
Basically the price of an item,a simple pair of k plug rubber feet was only £5 last time I purchased them,this time they were £14.50,rediculous
December 18, 2024
Replacement parts still available
I have lived in my house for over 30 years and have a large loft, only accessible by a Ramsay loft ladder that is well used, probably 2-3 times a week. As the sliding slippers and bushes were showing signs of wear, I thought that I would check to see if these could be replaced so was quite surprised when after such a long time I found a replacement bracket on the Ramsay website that included these parts. And better still, when it arrived it was identical so very easy to replace. Great service!
November 28, 2024
Great well made product
Excellent product and prompt delivers on the day and within the time slot I was advised about.
November 13, 2024
Fabulous service and nice quality…
Fabulous service and nice quality ladder thank you 😀
November 2, 2024
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