Excellent customer service and superb product. The gentleman who delivered the ladder couldn’t have been kinder and checked it was exactly what I needed before he left. The ladder will enable me to sa... See more
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Review summary
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Hoping to take up drawing and painting in the loft when I retire.....was trying to get new ladders which folds and has side rails from top to bottom...the only ones I saw online where ones that had si... See more
One of the best company for making your life easier on work especially when you really on good and secure ladder up there. Since many years I'm using them and can't stop enjoying their best qu... See more
Really excellent customer service. I rang to ask for some advice, got someone to speak to immediately. She was very clear and knowledgeable and followed through on her promise to check things out (it... See more
Company details
- Ladder Supplier
- Aluminum Welder
- Construction Equipment Supplier
- Factory Equipment Supplier
- Manufacturer
- Metal Fabricator
Written by the company
Established as a limited company in 1946, we have been producing high quality ladders and access solutions from our head office and manufacturing facilities in Forfar, Scotland for over 79 years. We are a family-run business split into two divisions, Ramsay Ladders and Ramsay Access, allowing us to provide ladders and access solutions for a variety of sectors within the commercial and residential markets. Although renowned worldwide for our original Loft Ladder, our product range at Ramsay Ladders is as diverse as the purposes for which they are used for. Regardless of its purpose or the environment in which it is to be used, every product is designed with the latest innovations and manufactured to a standard that few companies can match.
Contact info
61 West High Street, DD8 1BG, Forfar , United Kingdom
- 01307 462255
- enquiries@ramsayladders.co.uk
- www.ramsayladders.co.uk
4.9
Excellent
200 reviews
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Grealadder feett service and very fast delivery
Great service and very fast delivery
October 15, 2024
Replacement springs brought aging loft ladder back to life
This Company were very helpful when I emailed them to seek replacements for the counter balance springs on my unmarked loft ladder. They examined photographs to check the springs would fit and work. The replacement springs were sent promptly, and took less than 10 minutes to fit and work perfectly.
An excellent example of great Customer service with excellent communication throughout.
November 14, 2024
Unprompted review
Always good service
August 7, 2024
Good quality product and service
The website was clear and easy to use, the replacement ladder feet arrived very quickly. The feet were easily trimmed to fit the ladder sections in no time . A very good service all round.
July 14, 2024
Recommended
Good website, lots of ladder options, with images and technical data.
Easy ordering process, good communication and prompt delivery from a helpful driver.
Would use again.
July 12, 2024
Delivered on time great service but you…
Delivered on time great service but you can’t buy better ladders stick with Ramsay, best out there second set from them first one’s lasted 25 years no complaints whatsoever
June 10, 2024
Best ladders you will buy 👍👍👍
Best ladders you will buy 👍👍👍
People don’t realise that paying a little more to get the best is worth it
May 15, 2024
Fantastic service and product!
Fantastic service after I ordered the wrong size ladders for my study! The company gave me a refund for the difference and delivered and picked up the original and replacement ladders. Really friendly customer service guy and they didn’t laugh too much at me! Ladders themselves solid wood and look great painted to match my floor to ceiling bookcases.
June 1, 2024
Unprompted review
Quality is not great
May 3, 2024
Great sturdy ladders
The lady on the phone was really helpful in selecting a new ladder. Was just replacing like for like and she confirmed exactly what I needed.
April 11, 2024
I bought a ladder and rail from Ramsay…
I bought a ladder and rail from Ramsay for my utility room as part of a house renovation and Scott went out of his way to help me bespoke the items. When the delivery went astray through no fault of Ramsay's Rachel helped me track it down and get it safely delivered. Excellent service, good quality and price and I am really happy with the end result.
November 16, 2023
Unprompted review
Village Hall Purchase
We have bought 2 products from Ramsay ladders over the last few months both arrived well within the estimated delivery time.
These products are far superior to the domestic products we were using in our village hall.
I had several technical queries before making the purchases & these were all dealt with efficiently.
I would recommend this company.
April 3, 2024
Unprompted review
Brilliant service
Brilliant service
Such lovely folk to deal with, kept me well informed of the progress on my order and delivery times, which were at least 2 weeks earlier than I had anticipated
March 25, 2024
Unprompted review
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