Ramsay World Travel Reviews 

1,365
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, making the entire booking process smooth and stress-free. Travelers note that the team consistently secures competitive deals, offers valuable guidance, and organizes seamless itineraries with prompt responses. Some reviewers were not happy with poor communication, unhelpful staff attitudes, and difficulties when trying to resolve complaints or travel changes. A few consumers also mentioned encountering unexpected accommodation problems, missing details, or booking errors during their holiday preparations. These individuals felt that customer support could improve significantly when handling unexpected issues or emergency assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Holidays

Reviewers highlight positive aspects of holidays, describing the booking process as easy and stress-free with... See more

Service

Users describe positive interactions with service, highlighting professional and efficient assistance from... See more

Booking process

Customers consistently report positive experiences with the booking process, highlighting smooth and... See more

Customer service

Consumers find customer service to be positive and helpful, noting that nothing is ever too much trouble for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nick in the Aberdeen office really listened to what we were looking for and highlighted issues we should consider e.g. summer operating times for the cable cars. We were looking to do fly drive but af... See more

Rated 5 out of 5 stars

We have used Ramsay Travel Aberdeen for many years and Paul is just amazing. He knows what we are looking for and never gets annoyed when we change hotels. He has made booking Thailand so easy and we... See more

Rated 5 out of 5 stars

As always a very attentive service from Hamish et al at Ramsay World Travel. Booked a holiday to Florida for the family via Virgin Atlantic in September however was diagnosed with illness 14 weeks bef... See more

Rated 5 out of 5 stars

Matt Breen was incredible nothing was too much despite me changing my mind 100 times he was so patient and responded to every request so quickly. I cannot recommend Ramsay World Travel and Matt enough... See more


Company details

  1. Travel Agency

Information provided by various external sources

Independent Travel agent with over 30 Years Experience . Fantastic Value for Money and service Provided .


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,365)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience from Ramsay Travel World Perth

Had excellent service from James at Ramsay World Travel in Perth. He helped us originally rearrange flights due to conflict in Middle East. Unfortunately my husband took then unwell meaning we were unable to travel . James really took the stress out of a bad situation helping us with our booking and I can’t thank him enough ,

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service, no fuss no stress

Just back from our holiday to south east Asia and with all the conflict in the world we had doubts over flights to and from our destinations however thanks to Steven at the Aberdeen branch this was all dealt with removing any stress or issues from our end. He contacted us and kept us in the loop and was able to reroute our flights meaning we could still make our holiday and enjoy without any worries. He also booked the holiday for us which was incredible based on what we roughly wanted he prepared an incredible itinerary. We had never cruised before either but thanks to Celebrity we are converted cruisers now also.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

We use Ramsey Travel for all our trips…

We use Ramsey Travel for all our trips and holidays, absolutely 1st class service. Very easy to deal with and competitively priced.

We have used them at least 10 years and have never had any issues. Over time they get to know you and will recommend hotels and trips based on your likes.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

RAMSAY TRAVEL, and FLORIDAYS RESORT, ORLANDO

Booked a holiday to Florida from Edinburgh to Orlando 14th February 2026 until 28th February 2026 was highly recommended by the Manager Lewis at Ramsay Travel, Dunfermline, Fife to stay at Floridays, just near International Drive, ( he had never been to Florida himself, and no other members of staff had been either ) on arrival issued a two bedroom suite, smelt of damp and mould, not clean, issued a second suite, no sheets provided for bed settee in lounge, minimal cooking utensils, items either broken or missing, parts of doors missing unhelpful rude reception staff, major issues with transportation to theme parks, either hours late or didn’t show up at all, had to pay out for taxi’s. Dirty disgusting cafe on site, no clean towels at pool, endless issues. To follow on Ramsay Travel putting incorrect dates on park tickets, more time spent in a queue trying to sort it out, problem with transfers from airport to accommodation, incorrect flight time and fight number on paperwork for return journey back to Edinburgh, paid park tickets including water parks which were closed, we were not advised of this. To conclude waiting on an outcome of my complaint which I directed to Ramsay Travel, Head office, Dundee, which David Terry is dealing with?? Would advise anyone going to Florida DO NOT BOOK WITH RAMSAY TRAVEL, or STAY AT FLORIDAYS RESORT. will put another review on once RAMSAY TRAVEL HEAD OFFICE, has been in touch ???

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful. Understanding our needs.
Filling up our itinerary. Ie overnight stays

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

100% happy

Everytime I book with Ramsey's i get everything i need, at a great price
And the staff in Aberdeen shop is really friendly and go out there way to give the best prices around
Thank you Jamie x

February 16, 2026
Unprompted review

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