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RAM Tracking Reviews 2,177

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting how issues are resolved promptly and effectively. However, some customers also noted dissatisfaction with certain aspects of the service, citing long wait times for calls and issues with back-office teams. A few people mentioned being promised specific functionalities during the sales process that were not natively available, leading to disappointment.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and promptness. Many... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and efficient service,... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the service easy to understand and... See more

Based on these reviews

Rated 5 out of 5 stars

I have recently taken over dealing with our Fleet and have had no experience in this before, Nathan in Sales was extremely helpful and offered all I needed for a smooth transition in obtaining new t... See more

Company replied

Rated 5 out of 5 stars

Contacted RAM tracking in relation to accessing camera footage for an accident which had happened that morning. The Advisor 'Honey' was most helpful. Talked me through the process step by step and fo... See more

Company replied

Rated 5 out of 5 stars

Despite the fact that Jamie had not dealt with me yesterday, he quickly located the notes on the system and talked me through what the engineers had found. Jamie followed this up again and explai... See more

Company replied

Rated 5 out of 5 stars

When the company reopened after Easter my issue was dealt with promptly However as we have a duty of care to blood bikes volunteers we need to track 24/7 so when the app crashes we require 24/7 tech... See more

Company replied


Company details

  1. Telematics Service
  2. Business to Business Service
  3. GPS Supplier
  4. Software Company
  5. Software Vendor

Written by the company

Since 2004, RAM Tracking has been helping businesses take control of their fleets. Starting as a GPS vehicle tracking provider, we’ve grown into a full fleet management solutions partner, supporting over 23,000 businesses globally. Our systems make fleet management simple. You can track vehicles in real time, monitor driver behaviour, and access detailed reports that highlight ways to reduce fuel, maintenance, and operational costs. On average, our customers save around £286 per vehicle per month using the insights from our platform. Safety and security are a priority. Our dash cams protect vehicles from theft and fraud, including crash-for-cash incidents. Some insurance providers even offer discounts when dash cams are installed alongside our trackers, helping offset costs while keeping your fleet safer. Beyond tracking, our job management software helps businesses work more efficiently. Upload daily tasks, monitor progress, reassign jobs when needed, and make sure your teams are always working in the most productive way. What sets RAM apart is not just our technology, but our responsive local support. Our solutions are designed to be easy to use, giving you visibility, control, and peace of mind. Contact us to see how RAM Tracking can help you save money, improve efficiency, and take full control of your fleet.

Recommend RAM Tracking

Written by the company

Receive a Reward
If you’ve already seen the benefits of RAM Tracking, why not pass it on to your friends, family and business contacts. Receive up to £250* in Amazon Gift Cards to spend, once your referred contact successfully signs up with us. - You'll even receive a partial amount once they sit a demonstration with our team. Find out more here >> www.ramtracking.com/help-and-support/recommend-us/

Our Installation Promise

Free initial installation

Get your initial installation included free with every new GPS tracking order.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Straight forward help

February 2, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are pleased to hear you are happy with the straight forward help our team was able to provide. If there is anything else we can help with, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Jamie sorted my issue

Jamie sorted my issue, explained what i needed to know. Great customer service

January 30, 2026
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Reply from RAM Tracking

Thank you for the five star review. We are pleased to hear that you found our customer service great and that Jamie sorted your issue and explained what you needed to know. If you need further support, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

A very responsive company as…

A very responsive company as demonstrated today by Jamie

January 30, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for the five star review. We are delighted to hear Jamie was helpful and you consistently find ourselves very responsive. Please let us know if there is anything else we can help with.

Kind regards,
The RAM Team

Rated 5 out of 5 stars
RAM Tracking logo

Reply from RAM Tracking

Thank you for the five star review. We are delighted to hear your problem was dealt with quickly. If there is anything else we can assist with, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are happy to hear that our team were able to resolve your minor issue very quickly. If there is anything else we can support you with, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

QUICK RESPONSE AND SOLVED MY ISSUE…

QUICK RESPONSE AND SOLVED MY ISSUE THANKS

January 29, 2026
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Reply from RAM Tracking

Thank you for sharing your experience. We are happy to hear we were able to provide you with a quick response and resolved your issue. If you require support in the future, please don't hesitate to reach out.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

excellent service and very helpful

excellent service and very helpful

January 29, 2026
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Reply from RAM Tracking

Thank you for the five star review. We are delighted to hear you found our service excellent and our team very helpful. If you require any further support, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Early call to sort

Early call to sort a tracking connection. Quick and efficient resolve

January 29, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for taking the time to leave a review. We are pleased to hear that you found our team quick and efficient when resolving your query. If there is anything else we can help with, please reach out.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Quick response

Quick response to fix a problem with the tracking device.

January 29, 2026
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Reply from RAM Tracking

Thank you for the five stars. We are happy to hear you received a quick response when our team were resolving your issue with a tracking device. If you require any further support, please don't hesitate to reach out.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Quick Service

Highly recommend Jason and his team.

January 28, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are happy to hear you would highly recommend Jason and his team. If we can help with anything else, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Service desk assisted with my request

Service desk assisted with my request, quickly and efficiently

January 27, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for the five star review. We are happy to hear that our team dealt with your request quickly and efficiently. If there is anything else we can help with, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are pleased to hear you find our team friendly, helpful and prompt. If we can provide any further support, please get in touch.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Great Service as always

Great Service as always. Very responsive & efficient.

January 26, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are delighted to hear you always find our service great and our team responsive and efficient. If there is anything else we can assist with, please don't hesitate to reach out.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Quick response to any questions

Quick response to any questions
And easy to deal with

January 26, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are pleased to hear our response was quick and you found our service easy to deal with. If we can provide any further support, please let us know.

Kind regards,
The RAM Team

Rated 5 out of 5 stars
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are pleased to hear you found the service from our team very helpful and friendly. If there is anything else we can support you with, please don't hesitate to get in touch.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Ram Tracking Issue with camera access…

Ram Tracking Issue with camera access requested solution late afternoon, received call first thing next day issue had been resolved.
Quick response time.

January 23, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for sharing your experience. We are glad to hear that your issue was resolved promptly by our support team. If you require any further assistance, please reach out.

Kind regards,
The RAM Team

Rated 5 out of 5 stars
RAM Tracking logo

Reply from RAM Tracking

Thank you for the review. We are delighted to hear that your issue was resolved in no time at all. If there is anything else we can help with in the future, please reach out.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Jamie was polite

Jamie was polite, knowledgeable and understanding

January 22, 2026
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Reply from RAM Tracking

Thank you for the five star review. We are proud to hear that you found Jamie's service polite, knowledgeable and understanding. If there is anything else we can assist with, please do not hesitate to reach out.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

great tracking system for a fleet of…

great tracking system for a fleet of work vehicles, always a great and prompt service from any technician that attends to sort raised issues, which dont happen very often!

January 22, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for taking the time to leave a review. We are delighted to hear that you find our tracking system great and always receive prompt service from our team. Please don't hesitate to reach out if there is anything else we can help with again.

Kind regards,
The RAM Team

Rated 5 out of 5 stars

Easy to deal with and do what they say…

Easy to deal with and do what they say they will do.

January 22, 2026
RAM Tracking logo

Reply from RAM Tracking

Thank you for the five stars! We are happy to hear you find our service easy to deal with and that it meets your expectations. Please reach out if you require any further assistance.

Kind regards,
The RAM Team

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