I have recently taken over dealing with our Fleet and have had no experience in this before, Nathan in Sales was extremely helpful and offered all I needed for a smooth transition in obtaining new t... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Contacted RAM tracking in relation to accessing camera footage for an accident which had happened that morning. The Advisor 'Honey' was most helpful. Talked me through the process step by step and fo... See more
Company replied
Despite the fact that Jamie had not dealt with me yesterday, he quickly located the notes on the system and talked me through what the engineers had found. Jamie followed this up again and explai... See more
Company replied
When the company reopened after Easter my issue was dealt with promptly However as we have a duty of care to blood bikes volunteers we need to track 24/7 so when the app crashes we require 24/7 tech... See more
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Company details
Written by the company
Since 2004, RAM Tracking has been helping businesses take control of their fleets. Starting as a GPS vehicle tracking provider, we’ve grown into a full fleet management solutions partner, supporting over 23,000 businesses globally. Our systems make fleet management simple. You can track vehicles in real time, monitor driver behaviour, and access detailed reports that highlight ways to reduce fuel, maintenance, and operational costs. On average, our customers save around £286 per vehicle per month using the insights from our platform. Safety and security are a priority. Our dash cams protect vehicles from theft and fraud, including crash-for-cash incidents. Some insurance providers even offer discounts when dash cams are installed alongside our trackers, helping offset costs while keeping your fleet safer. Beyond tracking, our job management software helps businesses work more efficiently. Upload daily tasks, monitor progress, reassign jobs when needed, and make sure your teams are always working in the most productive way. What sets RAM apart is not just our technology, but our responsive local support. Our solutions are designed to be easy to use, giving you visibility, control, and peace of mind. Contact us to see how RAM Tracking can help you save money, improve efficiency, and take full control of your fleet.
Recommend RAM Tracking
Written by the company
- Receive a Reward
- If you’ve already seen the benefits of RAM Tracking, why not pass it on to your friends, family and business contacts. Receive up to £250* in Amazon Gift Cards to spend, once your referred contact successfully signs up with us. - You'll even receive a partial amount once they sit a demonstration with our team. Find out more here >> www.ramtracking.com/help-and-support/recommend-us/
Our Installation Promise
Free initial installation
Get your initial installation included free with every new GPS tracking order.
Contact info
First Floor, Nelson House, George Mann Road, LS10 1DJ, Leeds, United Kingdom
- 0330 100 3622
- rachel.turner@ramtracking.com
- www.ramtracking.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from RAM Tracking
Thank you for sharing your experience. We are happy to hear that our team were polite and swift when changing the registration of your vehicle. If we can provide any further support, please let us know.
Kind regards,
The RAM Team
The most helpful customer service
The most helpful customer service! Super helpful, very patient (laptop was having whirling donut of doom episode while on the call!) and just great all round! Emailed all the info over straight after the call. Honey Knights - thank you so much!
January 20, 2026
Reply from RAM Tracking
Thank you for sharing your experience. We are delighted to hear that you found our customer service helpful! If we can provide any further support, please dont hesitate to reach out.
Kind regards,
The RAM Team
Customer Service is just brilliant
Customer Service is just brilliant. We are so pleased to be working with RAM Tracking. Highly Recommend.
January 20, 2026
Reply from RAM Tracking
Thank you for the review. We are happy to hear you find our customer service brilliant and are happy to be working with us. If we can help with anything in the future, please don't hesitate to reach out.
Kind regards,
The RAM Team
Knowledgeable!
I spoke with Jamie, who was very helpful and was able to answer my query quickly, professionally & friendly.
January 20, 2026
Unprompted review
Reply from RAM Tracking
Thank you for the review. We are glad to hear that Jamie was very helpful, professional and friendly. Please let us know if there is anything else we can help with.
Kind regards,
The RAM Team
Always great customer service.
Always great customer service.
James Rooney West was helpful with my enquiry and got thing sorted for me quickly.
January 20, 2026
Reply from RAM Tracking
Thank you for the five star review. We are delighted to hear you always find our service great and Jamie was helpful in getting your query resolved quickly. If there is anything else we can help with, please let us know.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for taking the time to leave us a review. We are happy to hear you found our service very responsive and helpful. Please don't hesitate to reach out if there is anything else we can assist with.
Kind regards,
The RAM Team
Rectified issues we were having
Rectified issues we were having. Nicole Aston who has dealt with this for me has been great. Thank you.
January 20, 2026
Reply from RAM Tracking
Thank you for sharing your experience. We are pleased to hear Nicole was great in rectifying your issues. If you require any further support, please reach out.
Kind regards,
The RAM Team
Excellent Service - Helped Us Recover a Stolen Vehicle
Excellent service from RAM Tracking.
Their customer support has always been helpful and responsive, and the system itself has been invaluable for our business.
We recently had a vehicle stolen and were able to recover it immediately thanks to the tracker. The platform is reliable, easy to use, and genuinely makes a difference to our operations.
Very happy with the service.
January 16, 2026
Reply from RAM Tracking
Thank you for your fantastic 5-star review, we really appreciate your feedback.
We’re very happy to hear that our support team and tracking system have been so helpful, and that we were able to assist with the quick recovery of your vehicle. It’s great to know the platform is making a positive difference to your business.
If you need anything else at all, please don’t hesitate to reach out.
Kind regards,
The RAM Team
Spoke to Nicole on the phone who was…
Spoke to Nicole on the phone who was very helpful and answered all my questions/queries
January 15, 2026
Reply from RAM Tracking
Thank you for taking the time to share your experience. We are happy to hear Nicole was very helpful in answering all your queries and questions. Please don't hesitate to reach out if there is anything else we can help with.
Kind regards,
The RAM Team
Problem solved in seconds.
January 15, 2026
Reply from RAM Tracking
Thank you for the five star review. We are happy to hear you issue was resolved within second. Please don't hesitate to reach out if there is anything else we can assist with.
Kind regards,
The RAM Team
Very professional
Very professional, courteous and was able to resolve my questions regarding the RAM Tracker portal effectively
January 15, 2026
Unprompted review
Reply from RAM Tracking
Thank you for sharing your experience. We are proud to hear you found our team professional, courteous and effective. Please let us know if there is anything further we can assist with.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the review. We are happy to hear you found our service friendly and quick. Please don't hesitate to reach out if there is anything else we can help with.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the five stars. We are delighted to hear you found our service brilliant and received a very prompt response. If there is anything else we can help with, please let us know.
Kind regards,
The RAM Team
Nicole was great over the phone and…
Nicole was great over the phone and problem solved with no time. Thanks.
January 15, 2026
Reply from RAM Tracking
Thank you for sharing your experience. We are happy to hear Nicole provided great service over the phone and was able to solve your problem promptly. If you require any further assistance, please don't hesitate to reach out.
Kind regards,
The RAM Team
First class customer service
January 14, 2026
Reply from RAM Tracking
Thank you for the five star review. We are delighted to hear you are happy with our customer service. If there is anything else we can help with, please let us know.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the review, we are delighted to hear that you found our service great all round. If there is anything else we can help with, please let us know.
Kind regards,
The RAM Team
FAST THANKS
January 13, 2026
Reply from RAM Tracking
Thank you for the five star review. We are glad to hear you were happy with our service and found it fast. If we can provide further support, please let us know.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for the review. We are pleased to hear you received a quick, efficient response. If we can provide further support, please don't hesitate to reach out.
Kind regards,
The RAM Team
great job well done
January 12, 2026
Reply from RAM Tracking
Thank you for the review! We are happy to hear you are happy with the service. If we can provide any further support, please let us know.
Kind regards,
The RAM Team
Reply from RAM Tracking
Thank you for sharing your experience. We are pleased to hear you always find our service great and our staff helpful and friendly. If there is anything else we can help with, please don't hesitate to reach out.
Kind regards,
The RAM Team
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