Rapid Building Inspections Reviews 

1,199
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, highly knowledgeable, and very quick to respond to property inspection requests. Many people state that comprehensive evaluations are delivered promptly via email, providing clear details and helpful advice to guide home purchases. Some reviewers were not happy with communication issues, noting that they experienced slow responses or completely unaddressed concerns after the inspection. A few other people also felt that certain inspectors rushed through the property process or failed to attend scheduled appointments altogether. Conversely, a small portion of people felt that the customer service provided by the office was unprofessional during their interactions.

What people talk about most

Service

People report positive experiences with service, frequently highlighting professionalism, punctuality, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their thoroughness, clear... See more

Customer service

Customers consistently note mixed experiences with customer service, highlighting both exceptional support... See more

Response time

Reviewers highlight high satisfaction regarding the quick response times and fast delivery of thorough... See more

Customer communications

Consumers find customer communications to be ambiguous, noting that while staff quickly organize inspections... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very quick to call back and arrange the building inspection (within 5mins of leaving a message) and made allnthe arrangements with the estate agent. Got a phone call from the inspector summarising wha... See more

Company replied

Rated 5 out of 5 stars

Amazing service\! We’ve just started our build and already completed our pre\-slab inspection\. As soon as our builder made contact, our private inspector was quick to organise everything and kept us... See more

Rated 5 out of 5 stars

Rapid provided excellent service. The process was very easy, and their inspector was both professional and highly knowledgeable, answering all our questions clearly. I was thoroughly impressed.

Company replied


Company details

  1. Home Inspector

Written by the company

Here at Rapid, we help take the stress out of the purchasing process by making sure you are not investing in something which could potentially cost you thousands down the line. We provide a detailed, simple to read report along with a 24-hour turnaround guaranteed. Team members are available 7 days a week to answer any questions and get your inspection booked in hassle free!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,199)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

Fast food version for Building inspectors shows up in crocs

punctual.... but using inaccessible as an excuse for almost everything... even because there is rug on a floor meant it is inaccessible to see the floor... inspector didn't want to get down and dirty even a little bit even though there was crawling space under the property to check on stumps... takes pic from opening and says inaccessible again...shows up in crocs.. can see in the pics as well.. rushed through entire process so he can go to another job site... exactly his words.. I wont recommend them to anyone... fast food version of building inspections

June 9, 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Adnan - thank you for your feedback however we would like to point out some exclusions to your comments. Firstly, while the property was small in size the inspection uncovered numerous defects throughout. Secondly both obstructions to the property and access to the subfloor was carried out in full compliance with both OHS regulations and the Australian Standards for pre-purchase inspections. Finally, the inspector wore heavy work boots to carry out the inspection to the exterior of the property. As is normal with RBI he carried a second pair of shoes, in this case crocs, simply to enable a quick change of footwear to avoid the risk of either damage or dirtying the interior of the property with his heavy external shoes.

Rated 5 out of 5 stars

Very satisfied.

Very satisfied.
Impressed with Chris Keen's professionalism.
Received a phone call 45 minutes (1:18pm) after the inspection start time (12:30m) that I was not expecting.
Great comms, very personal manner over the phone, advised the outcome of the inspection with 1 recommendation for follow up with Body Corporate.
2:08pm less than 2 hours between the inspection and receiving a very comprehensive building inspection report in my email box.
100% would recommend and be reaching out to Chris in the future

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

I would strongly advise others to think…

I would strongly advise others to think twice before using Rapid Building Inspections.
They conducted the building and pest inspection for a property I purchased, and unfortunately the report failed to identify several serious issues that became obvious shortly after settlement. For example, the roof trusses are sagging, the garage door spring was broken, and there were multiple other problems with the house that were not mentioned in the inspection report.
Because these issues were not reported, I am now spending thousands of dollars on repairs that could have been identified during the inspection process. The purpose of paying for a professional building inspection is to uncover these kinds of defects before purchasing a property.
Based on my experience, the inspection did not provide the level of detail or protection that buyers rely on when making such a significant investment.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Overall very satisfied.

Great comms, very professional.
Only 4 hours between getting in touch with them for the first time and receiving a very comprehensive building inspection report in my email box.
100% would recommend.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Did a great job

Did a great job, very thorough. Explained everything very carefully and fully over phone. But have not received the report yet.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Grace and Paul were fantastic in…

Grace and Paul were fantastic in inspecting my newly built off the plan property. Everything from the coordination, to payment, to explaining every detail of defects identified on the property was done with high professionalism. I am very impressed with their service!
Will definitely recommend these two for future inspections.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good job

Good job, explained everything in detail and quotes

April 13, 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

We're happy to hear that we explained everything in detail and provided clear quotes. We appreciate your positive feedback.

Rated 5 out of 5 stars

Used Rapid Building Inspections 2x…

Used Rapid Building Inspections 2x during my recent home buying journey & each time they provided extremely quick communication & great ability to book an inspection within a short amount of time. Payment process was easy, email, phone & text communication so I could move quickly when I found the property I wanted. Inspections were very thorough, Mark the inspector provided great feedback on what findings meant so I could understand the future implications & made me feel confident in my home purchase. Highly recommend. Will continue to use Rapid Building Inspections for future needs.

March 31, 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

We are pleased to hear about your positive experience with our services during your home buying journey. It's wonderful to know that our quick communication, efficient booking process, and thorough inspections were helpful. We are especially glad that our team provided clear feedback, making you feel confident in your purchase. We appreciate your high recommendation and look forward to assisting you with any future needs.

Rated 5 out of 5 stars

Excellent service from Rapid

Chris was great. He did an extremely thorough pre-sale inspection of our house, communicated very clearly on every issue he found, took the time to explain each issue and gave excellent advice as to how to remedy anything potentially problematic. He is very professional, friendly and a delight to deal with. Highly recommend his and Rapid Building's services.

February 12, 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

We are pleased to hear about your positive experience with our pre-sale inspection service. It's wonderful to know that Adrian provided clear communication, thorough explanations, and helpful advice. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Adrian was great

Adrian was great, explained any issues. Easy booking and prompt service. Thorough report.

March 11, 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

We're happy to hear about your positive experience with us. We appreciate your kind words regarding our service.

Rated 5 out of 5 stars

Easy to deal with- extremely thorough

Easy to deal with- extremely thorough. Very efficient with supplying the report.
Would definitely recommend!

March 10, 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

We're happy to hear you found our service thorough and efficient. We truly appreciate your recommendation!

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