Rapid Fuel Rescue Reviews 

140
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely knowledgeable, polite, and efficient when resolving accidental fuel mix-ups at the roadside. Consumers also highlight the transparent and reasonable pricing structure alongside the remarkably prompt response times during unexpected travel emergencies. Though some customers experienced slightly longer wait times reaching up to two hours depending on their specific location, they still appreciated the swift resolution once help arrived. Reviewers consistently recommend this reliable and professional emergency assistance to anyone needing urgent support to get safely back on the road.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, praising the prompt response times and timely arrivals... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally helpful,... See more

Price

Users describe positive interactions with price, frequently highlighting very reasonable costs that are... See more

Response time

Reviewers highlight high satisfaction regarding response time, expressing great appreciation for the... See more

Customer service

Clients share positive opinions on customer service, highlighting polite, supportive, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick response, clear explanation of the process and costs (very reasonable). Arrived at time he predicted, speedy work enabled me to be back on the road only an hour and a quarter after making my sil... See more

Company replied

Rated 5 out of 5 stars

Adam from Rapid Fuel was fantastic today. Arrived when he said he would. Quoted the cost before he came. Updated his eta before arriving. He was very courteous to the fuel station staff. Friendly and... See more

Company replied

Rated 5 out of 5 stars

Great service. Gave an accurate prediction of wait time and kept me up to date (spot on). Courteous, helpful and kept me informed of actions, progress and any precautions. All done remarkably qui... See more

Company replied

Rated 5 out of 5 stars

Accidentally put a little AdBlue in my diesel tank . Luckily did not switch on engine . Called a few different options including RAC who would not touch it. Tried a few different local garages lik... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

24/7 wrong fuel recovery, draining cars, bikes, boats, Lorries and pretty much everything in between. Operating across the whole of the south west at very competitive rates with outstanding levels of service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(140)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Adam from Rapid Fuel was fantastic…

Adam from Rapid Fuel was fantastic today. Arrived when he said he would. Quoted the cost before he came. Updated his eta before arriving. He was very courteous to the fuel station staff. Friendly and efficient. Highly recommend.
Thanks Adam!

October 24, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you for leaving a 5 star review Nicki. It was a pleasure coming to help you!
All the best
Adam
RFR

Rated 5 out of 5 stars

Just all round professional service by…

Just all round professional service by Adam and R F R
THANK YOU

October 20, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Steve for the 5 star review! I'm glad I could help get you back on the road.
It was great meeting you.
All the best
Adam
RFR

Rated 5 out of 5 stars

5* service

What could have been a very stressful situation was made considerably better by Adam from RFR. Despite being very busy he fitted me in at the end of the day, sent regular updates on his eta and then immediately put me at ease with his professional and friendly manner. My vehicle was swiftly drained and flushed and I was back on the road quickly. If I'm ever stupid enough to put petrol in my diesel engine again I wouldn't hesitate to contact Adam. Not all heroes wear capes, some wear caps and have very long hoses.

Cheers Adam.

October 15, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Kate, I’m glad I could get you back up and running. It was my pleasure coming to help you. It was lovely chatting with you. Thank you for choosing Rapid Fuel Rescue.
All the best
Adam

Rated 5 out of 5 stars

Quick response

Quick response, clear explanation of the process and costs (very reasonable). Arrived at time he predicted, speedy work enabled me to be back on the road only an hour and a quarter after making my silly mistake of putting the wrong fuel in. Wouldn’t go anywhere else for help if you make the same error😊👍

October 8, 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Clive for the detailed review of your experience, it was great meeting you!
All the best
Adam
RFR

Rated 5 out of 5 stars

Adam arrived quickly reassured me…

Adam arrived quickly reassured me that the car would be ok.friendly and talked me through what was happening highly recommended

October 4, 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Maria, it was lovely meeting you all.
I’m glad I could help!
All the best
Adam
RFR

Rated 5 out of 5 stars

Fantastic back up from Adam.

Fantastic back up from Adam from start to finish. Silly mistake on my part obviously. But Adam's timely arrival and focus on the job was superb. Look no further Rapid Fuel Rescue gets my vote. Hope this doesn't happen again but if it does I will be ringing RFR! Thanks again, Adam.

September 27, 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Mr Wilcox for the lovely review of the service you received.
It was my pleasure coming out to help you, it was great chatting with you!
All the best
Adam
RFR

Rated 5 out of 5 stars

Called Adam out

Called Adam out , very responsive, met me within an hour and calmly and proficiently solved my problem in a calm manner with everything that was needed. Would highly recommend him without hesitation

September 22, 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Brian for leaving a 5 star review, it was my pleasure helping you get up and running again.
All the best
Adam
RFR

Rated 5 out of 5 stars

Great service

Great service. Gave an accurate prediction of wait time and kept me up to date (spot on). Courteous, helpful and kept me informed of actions, progress and any precautions. All done remarkably quickly and efficiently...well done and big thank you.

Wouldn't hesitate to recommend.

September 19, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Terry for the great review! I’m glad I could get you back on your way as quick as possible! It was lovely meeting you both.
All the best
Adam
RFR

Rated 5 out of 5 stars

Amazing service, 100% recommendation!

Accidentally put some petrol into the diesel car and drove 3 miles home! Was recommended to contact Rapid Fuel Rescue. Adam arrived exactly at the time he said he would and cracked on with emptying the tank. Added some diesel and got that car started and running perfectly in less than 45 minutes, which included removing and replacing the back seats to get to the fuel tank. Very friendly and helpful. Would not hesitate to recommend if you have a mishap!

September 13, 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Richard for leaving a detailed review of your experience! I’m pleased I could help. Thank you for choosing Rapid Fuel Rescue.
All the best
Adam

Rated 5 out of 5 stars

Saved a damsel in distress!

Brilliant service from Adam after I put the wrong fuel in my car! He was super helpful, knowledgable and friendly. He answered the phone straight away and was very honest explaining that he may not need to come out if under a certain level. I ultimately needed him to come out and he came straight away. Really appreciated the honest and excellent service especially in a stressful situation. Highly recommend !

August 29, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Amber for the lovely review! I’m glad I could help. It was lovely meeting you.
All the best
Adam
RFR

Rated 5 out of 5 stars

Turned up on time very professional and…

Turned up on time very professional and thorough also friendly and understanding would highly recommend

August 31, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Richard for leaving a review of your experience. It was a pleasure meeting you.
All the best
Adam
RFR

Rated 5 out of 5 stars

Superb service.Arrived within 1/2 hour…

Superb service.Arrived within 1/2 hour pumped out the petrol from my diesel engine and then checked all good with fresh diesel in. Fortunately I hadn’t started the vehicle but Adam explained what could have happened if I had… very glad I hadn’t! Brilliant service thank you Adam

August 31, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Daisy for taking the time to leave a 5 star review, it’s very much appreciated. I’m glad I could help you out!
All the best
Adam
RFR

Rated 5 out of 5 stars

Thank you for coming to my hour of need…

Thank you for coming to my hour of need Adam . Fast response time and very reassuring and supportive in my embarrassing moment of putting the wrong fuel in my Work van.

Highly recommended

August 18, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Scott, it was my pleasure mate! It was nice chatting with you, thank you for the advice on how to achieve a better lawn at home!!
All the best
Adam
RFR

Rated 5 out of 5 stars

Adam from Rapid Fuel Rescue was excellent.

Adam from Rapid Fuel Rescue was brilliant after I put petrol into my diesel car, was with me within hour and quickly emptied my tank and put the correct petrol. He check my car to make sure in ran correctly. A very pleasant man with excellent customer service skills. Would recommend him to anyone in their hour of need.

August 11, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you for taking the time to leave a 5 star review! I’m glad I could help and get you back on the road in as little time as possible. I really appreciate the recommendation.
All the best
Adam
RFR

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Adam was professional from start to finish with clear communication about schedule and arrival time. Great service and would use again.

But with the greatest of respect hope I don't have too

Thanks again Adam
Tony bird

August 3, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Tony, I’m glad I could help!
I hope you never need it either, but you know where I am if you do! 😁
All the best
Adam
RFR

Rated 5 out of 5 stars

Adam was great

Adam was great. He arrived when he said he would, very efficient at sorting my car out. He did not make me feel like an idiot for putting in the wrong fuel was very reassuring and I felt very comfortable in his company which as a women was very reassuring as many mechanics do not.
I highly recommend his services although I hope I will not have to use them again as will be more vigilant when refuelling.

August 6, 2026
Unprompted review
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Reply from Rapid Fuel Rescue

Thank you Jane for leaving a review. I’m glad I could put you at ease, it was a pleasure meeting you.
All the best
Adam
RFR

Rated 5 out of 5 stars

Quick friendly.

Quick friendly.

August 3, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Matt for taking to the time to leave a review! It was great meeting you!
All the best
Adam
RFR

Rated 5 out of 5 stars

Adblue in my diesel.

Adam’s prompt response twinned with his professional and buoyant demeanour made a stressful situation better very quickly. I can’t rate his service highly enough.

July 22, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Finn, it was a pleasure meeting you both! It’s crucial we attend fast on the AdBlue jobs due to the crystallising nature of the AdBlue in the diesel. I’m glad we could get you back up and running again with no issues 😊
All the best
Adam
RFR

Rated 5 out of 5 stars

Petrol in a diesel

Called Adam after the fuel station had one of his cards, he was very polite and helpful and said he could be with me in 50 minutes. He sorted everything so efficiently, ensured the car started and ran for a while and reassured me that I could call if u had any difficulties afterwards. Will be sending his details to all my friends and family as couldn't have made an awful situation feel any better.

July 21, 2026
Unprompted review
Rapid Fuel Rescue logo

Reply from Rapid Fuel Rescue

Thank you Lisa for the lovely review, it’s very much appreciated!
It was my pleasure coming to help you.
All the best
Adam
RFR

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