Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more
Company replied
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Review summary
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Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more
L & R Gas & Renewables quoted a competitive price to plumb and fit a garden tap. Lawrence did an excellent professional job quickly and left everything clean and tidy. Rated People replied to our j... See more
Company replied
Needed a window specialist urgently to repair bent scissor hinges on wooden casement. Mith came promptly as promised, did a very tidy and professional job at a fair price. Very courteous and helpful.... See more
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Company details
About Rated People
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3.8
Great
20K reviews
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They asked me to get in touch using…
They asked me to get in touch using there support line couldnt get through no suprise there there just after your money scam site if they wanted to sort it out they can ring me
June 4, 2026
Unprompted review
Reply from Rated People
Hi,
We sent you an email on 10th June but have not yet received a response. Please could you check your junk or spam folders, as our email may have been filtered there.
Many thanks,
The Rated People Team
Great service and communication
Great service and communication. An easy service to use.
June 4, 2026
Unprompted review
Reply from Rated People
Hi,
We're glad you enjoyed your experience. Thank you for your kind words!
Many Thanks,
The Rated People Team
I got experience like a trader person…
I got experience like a trader person with Rated people, on monthly roll payment contract, invested my hole credit 200£ on several leads ( 6 in total) , but no responce , no interest from any of those potential clients, I got it no blaming at all. That kind of platform just not for me.
But what was the worth experince since I got Rated people account like a trader, nobody never contact me from team of Rated people, just to check or to ask how is going, am I ok with leads, is platform understandable nothing, its mean on another side nobody is interesting at your progress or unprogress, in this case comunication between team and trader is very important, but I even can not contact with them after I made first payment for my membership, until tĥe moment I decided to cancel my membership contract, I received call back in couple weeks after my cancelation request
DEFENETLY NOT RECOMENDED!!!!
June 5, 2026
Unprompted review
Reply from Rated People
Hi,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We understand your disappointment regarding the outcome of the leads you purchased and the level of communication you received during your membership. We recognise how important it is for our tradespeople to feel supported and to be able to contact us when they need assistance.
We're sorry that your experience did not meet your expectations and that you felt unsupported throughout your time with us. We take feedback such as yours seriously, as it helps us identify areas where we can improve both our service and communication.
Thank you for sharing your experience, and we wish you all the best for the future
Many thanks,
The Rated People Team
Bradley the electrician was punctual…
Bradley the electrician was punctual efficient and communicated really effectively
He was very quick and tidy
Price was a bit more than l expected but l guess that’s the rate these tradesman command
He was friendly and polite overall excellent would have him again definitely recommend
May 21, 2026
Reply from Rated People
Hi,
We're so glad to hear about your positive experience with the traders service! We appreciate your kind words regarding their efficiency and communication.
Many Thanks,
The Rated People Team
I used a company called PJM roofing
I used a company called PJM roofing. The job they did failed after 5 days. I have asked them for two weeks to help repair with no resolution. You support these cowboys...why. £600 wasted
May 1, 2026
Unprompted review
Reply from Rated People
Hi Steve,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations. We understand how disappointing it can be when a job doesn't go as planned, particularly when you've invested time and effort into finding the right professional for the job.
Although the work is carried out independently by the tradesperson, we take concerns about service quality seriously and value all feedback we receive from homeowners. Reviews and feedback help us monitor the professionals using our platform and maintain standards across our network
We take all feedback seriously and will use it to help us monitor the quality of professionals using our platform. We'd encourage you to contact our Support Team directly on support@ratedpeople.com using the subject line "Trustpilot 0016" so we can ensure your complaint is fully investigated and take further action where appropriate within our processes.
Thank you again for bringing your experience to our attention.
Kind regards,
The Rated People Team
Reply from Rated People
Hi,
We appreciate your kind words. We are glad you had a great experience with us.
Many Thanks,
The Rated People Team
Excellent recommendation again from…
Excellent recommendation again from Rated People. Found someone quickly - 3 days from posting the job to it being completed. Highly recommend!
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad we could help you find a professional quickly! Thank you for your wonderful feedback and recommendation.
Many Thanks,
The Rated People Team
Not possible to delete account via the…
Not possible to delete account via the app. Passed on my phone number to the trade without permission. Bad customer service. Do not trust this company, it’s data farming . Not GDPR compliant.
To respond to the below, you have already received my email regarding my request to delete my account which you have not replied to as the delete account button in the app does not work. I also requested you remove details which you have not actioned and said you need to keep my data for 6 years which is not reasonable. I was only joined for around a hour before I realised you were dishing my data out so why do you need to keep it for 6 years now? You also have not explained how the browser and app suddenly got my contact details without my inputting these or approving a data protection policy.
June 3, 2026
Unprompted review
Reply from Rated People
Hi,
We're sorry to hear about your experience and would like the opportunity to assist you further.
Please contact our team at support@ratedpeople.com with the subject line "Trustpilot Review 002", and we'll be happy to look into your concerns and discuss the matter with you directly.
We also appreciate your feedback regarding account deletion and data privacy. Your comments have been noted, and we are continually reviewing our processes and services to ensure they meet both customer expectations and our regulatory obligations.
We look forward to hearing from you.
Many Thanks,
The Rated People Team
Freddie was very honest and friendly…
Freddie was very honest and friendly gave good advice and his helper was. very polite and friendly too they plastered my ceiling and skylight and did a good job would recommend 👌
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're happy to hear you received honest advice and polite service. We're glad you're pleased with the traders work!
Many Thanks,
The Rated People Team
Advertised for an electrician
Advertised for an electrician. Got a call within half an hour, and he arrived at my home within an hour ( he drove over 30 miles to do the job) whilst he was here I got another call. Speedy service, excellent work.
June 1, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear you received such speedy service and excellent work! We truly appreciate you sharing your positive experience.
Many Thanks,
The Rated People Team
Had a few roof titles slip off from the…
Had a few roof titles slip off from the vertical wall by the bedroom windows. Posted on the site and got a call back within 15 mins and had the job sorted within 2 days which was excellent
May 30, 2026
Unprompted review
Reply from Rated People
Hi,
We are glad the trader could address the roof tile issue swiftly. Your positive feedback about their quick response and resolution means a lot.
Many Thanks,
The Rated People Team
RIP OFF and Refund policy is shocking
Charging for leads you cannot get a hold of. Running refunds based on a percentage of your leads bought instead of what actually happens. They obviously do not trust you.
Leads so expensive compared to unlimited leads from checkatrade for a fixed annual membership fee.
Customer service is absolutely shocking, I was unable to speak to anyone and system cut you off when pressing the phone options.
The worst lead company I have encountered by a long way.
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're sorry to hear that you've had a disappointing experience.
We'd like to investigate the concerns you've raised regarding lead costs, refunds, and your experience with our customer service team. Unfortunately, we don't have enough information from your review to identify your account.
Please contact us at support@ratedpeople.com with the subject line "Trustpilot Review 003" and include the email address and mobile number associated with your account. Once we can locate your account, we'll be happy to review the issues you've raised and discuss them with you directly.
We look forward to hearing from you.
Many Thanks,
The Rated People Team
took pride in his work.
Dan turned up on time and we had a little chat so he new exactly what was needed. The curtain rails and curtains turned out just as i wanted so i was well pleased.
June 1, 2026
Unprompted review
Reply from Rated People
Hi,
We're so happy to hear that your curtain rails and curtains turned out just as you wanted. We appreciate your kind words!
Many Thanks,
The Rated People Team
Professional
Professional, prompt, friendly and reasonably priced. Would highly recommend.
June 2, 2026
Unprompted review
Reply from Rated People
Hi,
We're so happy you had a positive experience. We appreciate your kind words and recommendation!
Many Thanks,
The Rated People Team
Quick, easy, effective
It was easy to post my job, a tradesperson contacted me straight away and completed my job quickly and efficiently
May 27, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear your job posting was easy and the tradesperson provided quick, efficient service! Thank you for your feedback.
Many Thanks,
The Rated People Team
This was my first time using Rated…
This was my first time using Rated People. I was very impressed with the response.
I chose Building Maintenance Services to do the repairs to my conservatory. They did an excellent job. I highly recommend them.
May 28, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear you had such a positive first experience with us and were impressed with the response! We appreciate your kind words about the excellent job done.
Many Thanks,
The Rated People Team
Ando plasterers
Ando plasterers I went with, Carl was on time, polite, fantastic job, cleaned up afterwards and price was reasonable, definitely using Ando plasterers agin.
May 31, 2026
Unprompted review
Reply from Rated People
Hi,
We are so pleased to hear you had such a positive experience with the trader!
Many Thanks,
The Rated People Team
search for a trades man
I put my ad on the site, including a couple of pictures of what is required and within a couple of hours I had some quotes.
I contacted the best fit trades man and the job was completed within 2 days. a really good experience
May 30, 2026
Unprompted review
Reply from Rated People
Hi,
We're so glad to hear you had such a positive and efficient experience finding a tradesperson and getting your job completed quickly. Thank you for sharing your feedback!
Many Thanks,
The Rated People Team
Reply from Rated People
Hi,
We're so glad you had a great experience! We appreciate your kind words.
Many Thanks,
The Rated People Team
By far the worst company I've ever had…
By far the worst company I've ever had to deal they must be working within the boundaries but far as I'm concerned there just a scam .every thing links and robot talking basically they get you on board and from then on it a night mare thus should be allowed in this day and age they should be looked at and shut down
May 1, 2026
Unprompted review
Reply from Rated People
Hi Russell,
We're sorry to hear that you were unhappy with your experience.
We can see that our team has already been in contact with you regarding your concerns and that your query has been reviewed and addressed.
We appreciate that our service may not have met your expectations on this occasion, and we have noted your feedback regarding our processes and customer support experience.
Thank you for taking the time to share your comments. Feedback such as yours helps us identify areas where we can improve our service.
Many thanks,
The Rated People Team
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