2 or 3 tries after following instructions. To date no contact from you guys about date to bring new leather luve seat. AND an unexpected delivery charge of over $165. because they couldn't repair furn... See more
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See what reviewers are saying
We had service today for an ottoman and Rafiq was courteous, friendly and helpful. He has a great personality and although we had to wait 2 weeks for service, he was super nice. Our issue is not resol... See more
Raymour & Flanagan is by far my best furniture store. The sales representative are always outstandingly kind, knowledgable, patience and genuinely caring. There is always a wide variety to choose fr... See more
The Salesman (Rodney) was very helpful and gave us our space to shop and explore without being in the way. We have a very specific set of needs, two sets of furniture combined, and he went through all... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
939 Old York Road, 19046, Jenkintown, PA, United States
- 2155722461
4.4
Excellent
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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sales staff and manager were very…
sales staff and manager were very informative, friendly and helpful. Buying a mattress can be overwhelming - they were very patient and helpful in the process
August 31, 2024
Reply from Raymour & Flanigan - Abington
Dear Steven,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales staff and manager were able to provide you with the information and support you needed during your mattress purchase. We understand that buying a mattress can indeed be overwhelming, and we're glad that our team could make the process easier and more comfortable for you. Your kind words and high rating mean a lot to us. We hope you enjoy your new mattress and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Practical, professional, & wise
Sharif assisted us in choosing a mattress and lift chair. He is very practical, wise, knowledgeable, and professional. He takes the stress out of selecting mattresses and furniture from the variety of choices -- he will listen to what you need and then offer excellent input. He is a problem solver too!
August 27, 2024
Unprompted review
Reply from Raymour & Flanigan - Abington
Dear Christine,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Sharif was able to assist you effectively in choosing a mattress and lift chair. It's great to know that his practical, wise, and professional approach made the process stress-free for you. We pride ourselves on having knowledgeable team members who truly listen to our customers' needs and provide valuable input. Your kind words about Sharif being a problem solver are much appreciated. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
New Apartment
Jonathan, Marianna and Judy were outstanding to work with. I worked with the team from across the state for a move for my son. EVERY single one of them were extremely helpful.
I'd to add that the delivery teams for both deliveries were outstanding as well.
August 7, 2024
Unprompted review
Reply from Raymour & Flanigan - Abington
Dear CMF,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Jonathan, Marianna, and Judy provided outstanding service and were able to assist you effectively, even from across the state. Your kind words and recognition mean a lot to our team. We look forward to serving you and your family again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
The sales person (Rodney) took a lot of…
The sales person (Rodney) took a lot of time with me to explain and answer all my questions. I appreciated his patience and knowledge of the piece of furniture I purchased.
August 22, 2024
Reply from Raymour & Flanigan - Abington
Dear Linda,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Rodney was able to assist you so thoroughly and provide the information you needed. It's wonderful to know that his patience and expertise made your shopping experience enjoyable. We hope you love your new piece of furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Abington
Dear Gloria,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Abington
Thank you so much for your review, Tracey! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great experience
Great experience purchasing a power recliner. My sales lady was knowledgeable and not at all pushy. Paperwork went seamlessly and overall a great experience
July 2, 2024
Reply from Raymour & Flanigan - Abington
Thank you so much for your review, Becky! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
It was a seamless way to order my table…
It was a seamless way to order my table set...I was able to talk to customer service and make a decision the following evening..I will be able to receive in a few weeks
June 24, 2024
Reply from Raymour & Flanigan - Abington
Thank you so much, Tanchanika, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Abington
Hello Nancy Stortz We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Very easy and convenient process
Very easy and convenient process. Found the couch I wanted in minutes for a great price.
June 12, 2024
Reply from Raymour & Flanigan - Abington
Hello Christopher B Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
I went into exchange my mattress and…
I went into exchange my mattress and meant with the manager Michael in the Jenkintown store. He took the time to show me different mattresses and explain the difference in them though he was very busy it was a great personable experience and not only did I get the mattress I bought the frame that after he explained how it works. Great experience
June 3, 2024
Reply from Raymour & Flanigan - Abington
Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The salesman (Sharif) was so great
The salesman (Sharif) was so great. He greeted me and gave me time and space to explore the many sofas without being over bearing. After choosing my sofa, I feel he really searched for any additional promotions or discounts that may be applied. Overall a great experience.
June 3, 2024
Reply from Raymour & Flanigan - Abington
Hello Judith Boggs! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Almost perfect
Experience at store/show room was terrific. Friendly and helpful staff and sales person. Got to try out mattresses which is extremely helpful. And informative, smooth purchase. Would give 5 stars, however, we were promised our old mattress would be picked up/removed but the delivery person refused, which now requires frustrating follow up.
May 28, 2024
Reply from Raymour & Flanigan - Abington
Hello Cory Brookes Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Jonathan
Jonathan, floor sales men, was kind, quick, easy to work with and simply a nice person. Made the purchase easier.
May 21, 2024
Reply from Raymour & Flanigan - Abington
Thank you so much for your review, Ami! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I ordered a bed set online
May 16, 2024
Reply from Raymour & Flanigan - Abington
Thank you, Lars, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Order never delivered!!!!
I ordered a painting that was to be delivered on 5/5 via FedEx. No tracking number was provided and I tried to call RF and kept getting automated runaround. FedEx was to deliver between 8 - 12. I never received the order and without a tracking number, I’m at a lose. This is a terrible service event!!
May 1, 2024
Reply from Raymour & Flanigan - Abington
Hi Charles. We are very sorry to hear about the poor experience you had with us! We would love the opportunity to speak further with you about your concerns. Please email your order details, including your name and the phone number associated with your account along with a brief description of this issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our Customer Care team. Thank you!
Jon took care of us as always
Jon took care of us as always. Professional and a nice person!!!
Jenkintown store
April 26, 2024
Reply from Raymour & Flanigan - Abington
Thank you so much for your review, Michelle! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I had an excellent salesman that went…
I had an excellent salesman that went above and beyond named, Eric Andranji! He was super helpful!
April 17, 2024
Reply from Raymour & Flanigan - Abington
Hello Ann Harrington We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Reply from Raymour & Flanigan - Abington
Thank you, Joseph, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Fantastic service with showroom sales…
Fantastic service with showroom sales manager, Judy. She really assisted me with my mattress problems. Thank you again, Judy.
April 7, 2024
Reply from Raymour & Flanigan - Abington
Hello Angela Kellich! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
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