Raymour & Flanigan - Abington Reviews 

182
TrustScore 4.5 out of 5

4.4

939 Old York Road, 19046 Jenkintown, PA, US


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Rated 3 out of 5 stars

2 or 3 tries after following instructions. To date no contact from you guys about date to bring new leather luve seat. AND an unexpected delivery charge of over $165. because they couldn't repair furn... See more

Rated 5 out of 5 stars

We had service today for an ottoman and Rafiq was courteous, friendly and helpful. He has a great personality and although we had to wait 2 weeks for service, he was super nice. Our issue is not resol... See more

Rated 5 out of 5 stars

Raymour & Flanagan is by far my best furniture store. The sales representative are always outstandingly kind, knowledgable, patience and genuinely caring. There is always a wide variety to choose fr... See more

Rated 5 out of 5 stars

The Salesman (Rodney) was very helpful and gave us our space to shop and explore without being in the way. We have a very specific set of needs, two sets of furniture combined, and he went through all... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 939 Old York Road, 19046, Jenkintown, PA, United States

  • 2155722461

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.4

All reviews

(182)

4,299 reviews in the last 12 months

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Rated 5 out of 5 stars

The sales person who was assisting us…

The sales person who was assisting us was friendly and helpful and made us feel like we were being taken care of.

April 14, 2021
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Reply from Raymour & Flanigan - Abington

Hi Madhusudhan! We are happy to hear your visit to our store was pleasant. Thank you for furniture shopping with us!

Rated 5 out of 5 stars

Excellent service

Our salesman was. Wry helpful and patient. Excellent experience!

April 12, 2021
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Reply from Raymour & Flanigan - Abington

Hi Catherine! Thanks so much for leaving a review about your amazing experience. Have a great day!

Rated 5 out of 5 stars

The sales consultant

The sales consultant, Steven Arenaz, showed us the furniture that we went to see and many more including the set we bought. Steve was able to answer all our questions and provide some ideas. The store was clean and well organized.
We financed the purchase and that was handled quickly and smoothly.

April 10, 2021
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Reply from Raymour & Flanigan - Abington

Hi John! Many thanks for taking the time to leave us such an excellent review! Thank you for furniture shopping with us!

Rated 5 out of 5 stars

Mamaye was excellent

Mamaye was excellent - patient and took the time to answer all my questions and show me all of my options, the best beds and frames that would suit me. Very happy with the service, thank you!

March 27, 2021
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Reply from Raymour & Flanigan - Abington

Hi Chris! Thank you for reviewing your experience shopping with us! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Assisted with my father’s purchase

George, paid special attention to me and my family when we purchased furniture for our new home.

March 23, 2021
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Reply from Raymour & Flanigan - Abington

Hi Charmin! We want to thank you for leaving us a 5-star review! Thank you for furniture shopping with us! -MR

Rated 1 out of 5 stars

Unfinished

I had the daybed put together in my house by 4 men from Raymour and Flanagan. The could not complete it because bolts were missing that would hold the back of the “sofa” in place. They were supposed to call me back and let me know when someone would be out with the correct hardware. That never happened.I called myself the next week and there was a follow up email about trying to get me the hardware.Then again I heard nothing. The next week I called customer service and talked to another person. She reconnected me with the person that I originally spoke to you about the bolts who was then able to get a bag of bolts sent to me because I requested having the hardware sent and not having someone come into my home again because of Covid. I got a bag of a total of 18 bolts and a lot of washers and not one of them fit to complete this piece of furniture that’s now been in my house since the beginning of February. I even sent pictures to the person that I spoke to first so that they would see where the bolts were and someone would be able to identify what bolts were missing. Obviously the pictures didn’t help. Didn’t think it would be this hard to get a new daybed. I won’t be ordering from Raymour and Flanigan again.
Dina

March 4, 2021
Rated 5 out of 5 stars

I've purchased 10k In furniture and…

I've purchased 10k In furniture and feel it was a solid, fair investment. The quality is there (best to buy in person, some items are more decorative than high use functional) and the prices are the best. The salesmen are attentive and not pushy. We had our Purple matress delivered in 12 hours! Thank you R&F!

August 16, 2020
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Bethanne! Thank you for taking the time to leave us such incredible feedback! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

I was met at the door by Rep…

I was met at the door by Rep David....who directed me where I needed to go and followed up with me to answer any questions. I decided on purchasing 2 large items which David was able to provide detail information on. Everything flowed right to the finalization of the sale. Raymour & Flanigan had a good selection of furniture to choose from. The friends and family sale was also a big help.

July 5, 2020
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Carolyn! Thank you for taking the time to write about your experience shopping with us! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

We came in to look at a sleeper sofa…

We came in to look at a sleeper sofa and ended up buying the entire ensemble,
sofa/loveseat/chair/ottoman. Your associate Robin was so helpful! Can't wait for it to be delivered!

June 29, 2020
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Rose and Paul! It's great to hear your experience was incredible! We appreciate you shopping with us! -MR

Rated 1 out of 5 stars

Purchased two new mattresses

Purchased two new mattresses, one queen size and one king size with box springs which was ordered the next day. When it came time for the next day delivery all hell broke loose.The delivery driver told me the wrong time for delivery.They didn't want to bring the mattresses in the house because of Covid-19. Didn't want to carry them up the stairs. Told my fiance, we were instructed to leave them on the curb. She had to practically beg him to bring them inside and take them up stairs. His English was not very good so he didn't understand what I was trying to tell him. Long story short, I didn't get my box springs for my mattress until three days later. Not GOOD

June 25, 2020
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Ted. We're sorry for any issue you had with our delivery team. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

I AM FULLY SATISFIED WITH SALES REP OBI…

I AM FULLY SATISFIED WITH SALES REP OBI ISLAM . HE HAS PATIENCE ,HONEST & SINCERE.

January 18, 2020
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hello Muhammad! We are pleased to hear you enjoyed shopping for furniture with us. Thank you for shopping with us! -MR

Rated 1 out of 5 stars

I waited two months for a special order…

I waited two months for a special order fabric for a sectional! The one piece for the sectional was not ordered correctly! I have to wait six more weeks to receive the correct item. The holidays will have come and gone!! I will never buy from Raymour and Flanigan again!!!!

December 3, 2019
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Louise. We are very sorry to hear about this issue with your special order and we sincerely apologize for the inconvenience this has caused. We'd like to get you in touch with our management team to help resolve the issue you're facing. Please email us at rfcare@raymourflanigan.com and we'd be happy to help. -MR

Rated 5 out of 5 stars

Our Annmarie G

Our Annmarie G. was fabulous! listened to our needs, gave us her recommendations and made our experience smooth, easy and fun! She was genuine, warm and informative. We will be back and Annmarie is our girl!

November 19, 2019
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Howard! We want to thank you for taking the time to write about your experience with Raymour & Flanigan! We appreciate you shopping with us! -MR

Rated 4 out of 5 stars

I wanted to use my 10 % coupon and…

I wanted to use my 10 % coupon and couldn't.

November 18, 2019
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Marie. We are sorry for any issues you encountered in our showroom and sincerely apologize for the inconvenience this may have caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

George Waters was an excellent “sleep…

George Waters was an excellent “sleep consultant”. He walked me through my mattress selection process until like Goldilocks- my mattress was just right! I absolutely love my new mattress (& I haven’t even bought the bed frame to go with it yet!)

October 21, 2019
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Cheryl! Thank you for taking the time to tell us about your experience shopping with us! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

I met with Steve told him what I was…

I met with Steve told him what I was looking for and he showed me everything in that category until I picked the one I liked

October 14, 2019
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Kia! Thanks for leaving a review about your positive experience. We hope to see you again soon! -MR

Rated 5 out of 5 stars

Knowledgeable sales people

Knowledgeable sales people, prompt and efficient delivery

October 1, 2019
Unprompted review
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Reply from Raymour & Flanigan - Abington

Hi Roger! We are glad to see you had a positive experience! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Avni Gurun my Raymour Rep

Avni Gurun my Raymour Rep. was excellent!!
Chairs were incredibly comfortable and excellent quality. My clients were very happy.

September 19, 2019
Unprompted review
Raymour & Flanigan - Abington logo

Reply from Raymour & Flanigan - Abington

Hi Robert! Thank you for the kind words! We look forward to seeing you again in the near future! -MR

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