2 or 3 tries after following instructions. To date no contact from you guys about date to bring new leather luve seat. AND an unexpected delivery charge of over $165. because they couldn't repair furn... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had service today for an ottoman and Rafiq was courteous, friendly and helpful. He has a great personality and although we had to wait 2 weeks for service, he was super nice. Our issue is not resol... See more
Raymour & Flanagan is by far my best furniture store. The sales representative are always outstandingly kind, knowledgable, patience and genuinely caring. There is always a wide variety to choose fr... See more
The Salesman (Rodney) was very helpful and gave us our space to shop and explore without being in the way. We have a very specific set of needs, two sets of furniture combined, and he went through all... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
939 Old York Road, 19046, Jenkintown, PA, United States
- 2155722461
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales person who was assisting us…
The sales person who was assisting us was friendly and helpful and made us feel like we were being taken care of.

Reply from Raymour & Flanigan - Abington

Reply from Raymour & Flanigan - Abington
The sales consultant
The sales consultant, Steven Arenaz, showed us the furniture that we went to see and many more including the set we bought. Steve was able to answer all our questions and provide some ideas. The store was clean and well organized.
We financed the purchase and that was handled quickly and smoothly.

Reply from Raymour & Flanigan - Abington
Mamaye was excellent
Mamaye was excellent - patient and took the time to answer all my questions and show me all of my options, the best beds and frames that would suit me. Very happy with the service, thank you!

Reply from Raymour & Flanigan - Abington
Assisted with my father’s purchase
George, paid special attention to me and my family when we purchased furniture for our new home.

Reply from Raymour & Flanigan - Abington
Great service
The sales manager was professional and knowledgeable. She took the time to make sure we were satisfied with our choice.
Unfinished
I had the daybed put together in my house by 4 men from Raymour and Flanagan. The could not complete it because bolts were missing that would hold the back of the “sofa” in place. They were supposed to call me back and let me know when someone would be out with the correct hardware. That never happened.I called myself the next week and there was a follow up email about trying to get me the hardware.Then again I heard nothing. The next week I called customer service and talked to another person. She reconnected me with the person that I originally spoke to you about the bolts who was then able to get a bag of bolts sent to me because I requested having the hardware sent and not having someone come into my home again because of Covid. I got a bag of a total of 18 bolts and a lot of washers and not one of them fit to complete this piece of furniture that’s now been in my house since the beginning of February. I even sent pictures to the person that I spoke to first so that they would see where the bolts were and someone would be able to identify what bolts were missing. Obviously the pictures didn’t help. Didn’t think it would be this hard to get a new daybed. I won’t be ordering from Raymour and Flanigan again.
Dina
I've purchased 10k In furniture and…
I've purchased 10k In furniture and feel it was a solid, fair investment. The quality is there (best to buy in person, some items are more decorative than high use functional) and the prices are the best. The salesmen are attentive and not pushy. We had our Purple matress delivered in 12 hours! Thank you R&F!

Reply from Raymour & Flanigan - Abington
I was met at the door by Rep…
I was met at the door by Rep David....who directed me where I needed to go and followed up with me to answer any questions. I decided on purchasing 2 large items which David was able to provide detail information on. Everything flowed right to the finalization of the sale. Raymour & Flanigan had a good selection of furniture to choose from. The friends and family sale was also a big help.

Reply from Raymour & Flanigan - Abington
We came in to look at a sleeper sofa…
We came in to look at a sleeper sofa and ended up buying the entire ensemble,
sofa/loveseat/chair/ottoman. Your associate Robin was so helpful! Can't wait for it to be delivered!

Reply from Raymour & Flanigan - Abington
Purchased two new mattresses
Purchased two new mattresses, one queen size and one king size with box springs which was ordered the next day. When it came time for the next day delivery all hell broke loose.The delivery driver told me the wrong time for delivery.They didn't want to bring the mattresses in the house because of Covid-19. Didn't want to carry them up the stairs. Told my fiance, we were instructed to leave them on the curb. She had to practically beg him to bring them inside and take them up stairs. His English was not very good so he didn't understand what I was trying to tell him. Long story short, I didn't get my box springs for my mattress until three days later. Not GOOD

Reply from Raymour & Flanigan - Abington
I AM FULLY SATISFIED WITH SALES REP OBI…
I AM FULLY SATISFIED WITH SALES REP OBI ISLAM . HE HAS PATIENCE ,HONEST & SINCERE.

Reply from Raymour & Flanigan - Abington
I waited two months for a special order…
I waited two months for a special order fabric for a sectional! The one piece for the sectional was not ordered correctly! I have to wait six more weeks to receive the correct item. The holidays will have come and gone!! I will never buy from Raymour and Flanigan again!!!!

Reply from Raymour & Flanigan - Abington
Our Annmarie G
Our Annmarie G. was fabulous! listened to our needs, gave us her recommendations and made our experience smooth, easy and fun! She was genuine, warm and informative. We will be back and Annmarie is our girl!

Reply from Raymour & Flanigan - Abington
I wanted to use my 10 % coupon and…
I wanted to use my 10 % coupon and couldn't.

Reply from Raymour & Flanigan - Abington
George Waters was an excellent “sleep…
George Waters was an excellent “sleep consultant”. He walked me through my mattress selection process until like Goldilocks- my mattress was just right! I absolutely love my new mattress (& I haven’t even bought the bed frame to go with it yet!)

Reply from Raymour & Flanigan - Abington
I met with Steve told him what I was…
I met with Steve told him what I was looking for and he showed me everything in that category until I picked the one I liked

Reply from Raymour & Flanigan - Abington
Knowledgeable sales people
Knowledgeable sales people, prompt and efficient delivery

Reply from Raymour & Flanigan - Abington
Avni Gurun my Raymour Rep
Avni Gurun my Raymour Rep. was excellent!!
Chairs were incredibly comfortable and excellent quality. My clients were very happy.

Reply from Raymour & Flanigan - Abington
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







