We were greeted by a store employee shortly after we walked in. He introduced himself and asked if we were looking for anything in particular. He took us to the area of furniture we were looking for.... See more
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See what reviewers are saying
The manager David was great we spent over two hrs he was always there answering all are questions it was good we learned a lot
i bought a $1600 recliner with motorized legs and lumbar for medical reasons. the motored failed twice and i’ve been waiting 3.5 months for a replacement motor. management at the albany ny store are... See more
Tim asked what I was looking for when I came in, showed me where they were and let me look around by myself. No pressure at all. Great personality! He followed up afterwards answering any questions. V... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1960 Central Ave, 12205, Albany, NY, United States
- 5184563361
4.5
Excellent
176 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from Raymour & Flanigan - Albany Colonie
Hello Aaron Derepentigny! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Customer service
Mr.J.Davidson was pleasant, patient and professional until I found something I liked. Really good experience.
March 18, 2024
Unprompted review
Reply from Raymour & Flanigan - Albany Colonie
Hello Laurel Newman! Thank you for your feedback. ! We hope you're enjoying your new furniture!
Fiamma was very helpful when my husband…
Fiamma was very helpful when my husband and I recently came in to purchase a full-size mattress for our spare room. She was very knowledgeable, pleasant, and let us take our time in choosing. We never felt pressured to make a purchase, which is very important to me. We’ve always had good experiences at the Raymour & Flanigan‘s outlet, and will definitely return in the future.
February 6, 2024
Unprompted review
Reply from Raymour & Flanigan - Albany Colonie
Hello Kelly! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Excellent customer service.
The sales man was friendly & attentive to my purchase needs.
March 16, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Ginny Laing! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Reply from Raymour & Flanigan - Albany Colonie
Hello Brian Eppler! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Sales Associate Tim was great he…
Sales Associate Tim was great he answered all our questions and helped us pick out the furniture set we wanted
March 3, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Gary Lenhardt! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Easy peasy to order online.
It was pretty easy order what I wanted with the filters. Thank you! I appreciated the customer pictures it gave me an idea as to what the furniture would look like in different lighting
February 23, 2024
Sharmela was wonderful!
Sharmela was wonderful!! Professional and very knowledgeable!!
February 18, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Colleen Baldwin! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Sales lady was great
February 11, 2024
Reply from Raymour & Flanigan - Albany Colonie
Thank you so much for your review, Jayme! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great customer service by Tim!!!
February 11, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Mandy Dreisenstock! Thank you for your feedback. We're glad you had a great experience with us! Thank you!
Charles Manzella is a great salesman
Charles Manzella is a great salesman, who actually listens to his customers' needs and likes!!! Once again we had a super experience with R & F:-)!!!!
February 9, 2024
Fiamma Rieckman did a great job!!!
Fiamma Rieckman did a great job!!!! You are lucky to have her working for you. Many thanks!
Brian Phelan
February 1, 2024
Reply from Raymour & Flanigan - Albany Colonie
Thank you so much for your review, Brian! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great service!
February 1, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Monique Beckett! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Easy to order!
January 29, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Nicole Duque. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Salesman was very helpful and didn’t…
Salesman was very helpful and didn’t pressure us. He knew his stuff.
January 28, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello John Springer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Salesperson was helpful and efficient.
January 28, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Susan Blank! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
In general it was a good experience
In general it was a good experience. We did have to reorder our mattress because it took forever to come in. Other than that it was pleasant.
January 26, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello John Belardo! Thank you for your feedback. Thank you for leaving us a 4-star rating! We're glad you enjoyed shopping with us!
Tim listened and was responsive
Tim listened to my requirements for sofas. He gave me time to wander before returning with suggestions.
January 26, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Virginia Schaum! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Great experience at RF !!!
I was in the market for a new mattress and I did my homework online. With so many different types of mattresses I got a bit overwhelmed. I had bought some livingroom furniture at RF in the past with a sales associate named George Carta so I decided to go see him. I am so glad that I did, he educated me on my needs and worked within my budget. The whole experience was enjoyable and I purchased a wonderful mattress and a adjustable frame. Please go see George at RF, you won't be sorry !!!
January 25, 2024
Reply from Raymour & Flanigan - Albany Colonie
Hello Robert Taaffe! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!
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