Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... See more
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See what reviewers are saying
We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... See more
Going to Raymore & Flanigan was going to be simply a "look and see" while we were going to another store for a confirmed reservation later in the day. We were first greeted by Gladys who knew the inv... See more
Large selection of couches. Salesperson was able to locate the specific furnitures setups that I found online. Additional discounts were added to the final billing. Great experience and kudos to Ch... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1937 MacArthur Road, 18052, Whitehall, PA, United States
- 6102951030
4.7
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Initial impression was a Home Run. Most important.
Never having been to R & F before and greeted at the front door by Mark was a pleasant experience. His demeanor and knowledge were very impressive. Went and got my husband, on the way home, he said how impressed he was with Mark. Mark was seasoned and not PUSHY a real TURNOFF !! I was very impressed with the store, Mark and the whole experience.
June 29, 2024
Reply from Raymour & Flanigan - Allentown
Thank you so much, Ray, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales gal left me on my own to look…
Sales gal left me on my own to look around. On line order asked for my date of birth and 4 #s of my SS. Should never have given credit to sales gal!!!!!
June 28, 2024
Terrible customer service and drivers
My experience has been nothing short of awful. I’ve blocked all ads from your company on my social media and will never shop here again. Your scheduling is deplorable. I specifically requested delivery after 11am and the driver called at 8am saying he was 30 minutes out. When I couldn’t be there he said he could be back in my area at 2pm. Now he doesn’t pick up the phone and it’s 4:37 and he just called to say he’s 15 mins out. I specifically told the salesperson I need 11am or later or I’m going to another company… I was shopping for the best delivery time. This was appalling. I will absolutely voice my opinion to everyone know about how terrible your customer service is… TAKE ME OFF ANY DIRECT MAIL!!!
June 29, 2024
Reply from Raymour & Flanigan - Allentown
Hello Mary O'connell We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Extremely satisfied
Your salesman, Rami, was very knowledgable, patient, and courteous. He expressed a sincere interest in meeting our specific needs.
Your prices are reasonable for good quality furniture. Your store also had a wide selection and the items we purchased were all in stock for convenient delivery.
June 25, 2024
Reply from Raymour & Flanigan - Allentown
Hello Howard Narrow We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Katia was a huge asset!!
June 19, 2024
Reply from Raymour & Flanigan - Allentown
Hello Lori Kegley Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
I love the quality of the furniture and…
I love the quality of the furniture and I love the delivery service that I received in the past. This time I was able to order online as I did once before for just a table. It was easy to find what I wanted. And pretty easy to navigate through the site. The only criticism I have is that I did not get a confirmation email on the order. And when I checked out online, I did not get the 30% off sale price that I was supposed to get for memorial day. Perhaps it’s because I used my Raymar and Flanagan finance account. I don’t know, and without being able to talk to somebody because you’re online, I couldn’t solve the problem, but I really wanted the outdoor set anyway. I’m looking forward to the delivery and whenever the order is fulfilled hopefully they will email me.
June 3, 2024
Reply from Raymour & Flanigan - Allentown
Hi Cathy. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Reply from Raymour & Flanigan - Allentown
Hello Nishan Goudsouzian! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Reply from Raymour & Flanigan - Allentown
Hello Carolyn Hausmann Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Reply from Raymour & Flanigan - Allentown
Thank you so much for your review, Claudette! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Chris Buddock- first rate customer service
From helping us buy a bed and bed system, buying and exchanging mattresses, and then a house call to fit the mattress to our bed, Chris is excellent customer service personified. He repeatedly said “ I just want you to be happy with your purchase. “. We bought high end stuff from a first rate guy.
May 1, 2024
Unprompted review
From the time we walked in we felt…
From the time we walked in we felt welcomed and not overwhelmed. Our sales lady Marilyn Davies was the best! She gave us our space which was very important to us so we didn’t feel under pressure or pushed. She was there exactly when we needed her and went above and beyond to give us the best experience. I will always request her with our future purchases. This was at the Whitehall,Pa location.
April 28, 2024
Robert was wonderful to work with and…
Robert was wonderful to work with and very knowledgeable.
April 27, 2024
Reply from Raymour & Flanigan - Allentown
Thank you so much for your review, Annette! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Can't say enough good thinRaymour & Flanigan team effortgs about my…
Can't say enough good things about my experience with Walter Fletcher today. He was understanding, courteous, appropriately humorous and he went he extra mile to straighten out a complicated order that we had placed with another sales associate - Linda Blencowe, the day before. Linda was an excellent sales person and discussed all our options and how we could get to the best possible combo of items to meet our needs and receive the friends and family discount. A great team effort. They are the best sales team I have met with in years.
April 25, 2024
Reply from Raymour & Flanigan - Allentown
Hello Sharon Barr. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Salesman new his product
Salesman new we’re to go right away for what we wanted, was willing to move a mattress for testing, and reminded us that they offer mattress protectors too.
April 24, 2024
Reply from Raymour & Flanigan - Allentown
Hello Lois Reinbold Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Reply from Raymour & Flanigan - Allentown
Hello Indira Gonzalez Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
our sales representative Linda was 100%…
our sales representative Linda was 100% helpful and professional
April 7, 2024
Reply from Raymour & Flanigan - Allentown
Hello L Derhammer We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Was great customer service.
March 31, 2024
Reply from Raymour & Flanigan - Allentown
Thank you so much, Shannon, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Our salesman made the difference.
March 29, 2024
Reply from Raymour & Flanigan - Allentown
Thank you so much for your review, Gary! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Dealt with a salesman on a prior sale
Dealt with a salesman on a prior sale. Was browsing the website and found an item which caught my eye
March 28, 2024
Reply from Raymour & Flanigan - Allentown
Hello Michael Belgrave Thank you for leaving us a 4-star rating! We're glad you enjoyed shopping with us!
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