My boyfriend and I came in to purely look around and start developing opinions about what we want in our future home. We were immediately targeted by Robert (didn’t catch his last name) to actually ma... See more
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Pleasantly surprised by the variety; had a great salesman who helped me find exactly what I needed within my budget
We were just browsing your Manhattan store to get some ideas to furnish our new basement renovation. we were visiting from Long Island just for the weekend. Walter, your sales representative, was so... See more
Company replied
Brian Smith, Period.!! From his front door greeting to his tour with us of our interest area —swivel chairs, he answered all questions, offered helpful information on additives (colors, delivery tim... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1961 Broadway, 10023, New York, NY, United States
- 6465569390
4.4
Excellent
149 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Eva was very helpful
Eva was very helpful, not only arranging delivery but in generating a custom order.
May 6, 2023
Great service
Great service. Evelyn was amazingly helpful and kind in our purchase process.
April 24, 2023
I appreciated the attention I got from…
I appreciated the attention I got from the staff, and their willingness to let me take my time sitting around on a variety of furniture. Staff was also very professional and knowledgeable.
April 13, 2023
Quick personal attention by a friendly
Quick personal attention by a friendly, personal and knowledgeable sales agent.
The only thing that would have made my mattress purchase better would have been not being charged $99 for a 30 day return contract. Other companies have a far more competitive return offering.
April 11, 2023
The saleswoman who helped me understood…
The saleswoman who helped me understood immediately what I’m looking for. She was nice courteous. I got exactly what I was after. The whole thing took less than 10 min. And you got a real happy customer. She was fantastic!!!
March 21, 2023
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you Mirav Ozeri for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Zambia was great! She helped-me a lot. Recommend her highly.
Zambia the woman who helped me was excellent on Saturday.
January 21, 2023
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you Susanne Singleton for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Evelyn was very helpful and everything…
Evelyn was very helpful and everything went smoothly because of her. She was nice to deal with as well as the check out person on the 2nd floor.
January 17, 2023
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you so much for taking the time to leave this review! We're happy to hear that your sales person and our checkout team were able to provide you with such an excellent experience. We sincerely appreciate your kind words and hope to see you again soon! -Jeff V.
Giselle was fantastic
Giselle was fantastic. I felt truly listened to and taken care of. I shall return. xxxxxxxxxxxxxxxxxxx
November 4, 2022
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you Margo Krasne for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you for your review Anne Mazelis We are happy to hear that your sales person was knowledgeable and pleasant!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you for your review Senem We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
No in store display
The sales person was good, but the couch that I really wanted to see is not displayed in store. Why put options on the website that you can't see in store?
September 3, 2022
Reply from Raymour & Flanigan - Broadway 66Th Street
SSJ, we are sorry that the item you wanted wasn't in the store. If you would like to share feedback feel free to email customer care at rfcare@raymourflanigan.com and we'll get back with you as soon as we can. -Jeff V.
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you for taking the time to leave a review, Lori! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.
Eva has been a terrific help with…
Eva has been a terrific help with stocking my new home with the perfect furniture. Always listening to what i need she was able to offer great advice and help keep me on budget while selling me everytbing i need
July 31, 2022
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you David for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Excellent range and super customer service
We went in to the store for a quick browse. We ended up spending over 90 minutes there with the wonderful Jackie who could not have been more helpful or patient or engaging. My husband, daughter and myself were all really struck by how incredibly patient and knowledgeable Jackie was. Everyone in the store was great, the range available was impressive and Jackie was the best.
July 18, 2022
Reply from Raymour & Flanigan - Broadway 66Th Street
Thank you Caitriona for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
Got a wonderful
Got a wonderful, life changing swivel/ rocking chair. How did I live before? These chairs are so comfy. R snd F have several of them. Get one!
October 22, 2021
Reply from Raymour & Flanigan - Broadway 66Th Street
Hi Julie,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W
The char is beautiful
The char is beautiful. It arrived early in the delivery window and the set-up as quick and professional.
September 20, 2021
Reply from Raymour & Flanigan - Broadway 66Th Street
Hello Leonard! It's nice to see you enjoyed your experience. We hope you're enjoying your new furniture! -CE
Good sales Rep Darren
August 10, 2021
Affordable, Reliable and Good Design
Was looking for a transitional dinning room set that matched both my boyfriend and mine design esthetic and fit in our NYC sized apt. Raymour and Flanigan had an affordable, apartment sized table and chairs that fit the bill. The online searching tools were well thought out and easy to navigate. The company kept us informed every step of the way. I find them to have excellent customer service. I haven't received the product yet but I hope it to be a good value for the money.
August 4, 2021
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