My boyfriend and I came in to purely look around and start developing opinions about what we want in our future home. We were immediately targeted by Robert (didn’t catch his last name) to actually ma... See more
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Pleasantly surprised by the variety; had a great salesman who helped me find exactly what I needed within my budget
We were just browsing your Manhattan store to get some ideas to furnish our new basement renovation. we were visiting from Long Island just for the weekend. Walter, your sales representative, was so... See more
Company replied
Brian Smith, Period.!! From his front door greeting to his tour with us of our interest area —swivel chairs, he answered all questions, offered helpful information on additives (colors, delivery tim... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1961 Broadway, 10023, New York, NY, United States
- 6465569390
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Hasn’t replied to negative reviews
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Reply from Raymour & Flanigan - Broadway 66Th Street
Brian Smith is very personable and knowledgeable.
Thank you for the great customer service at your showroom.

Reply from Raymour & Flanigan - Broadway 66Th Street
Prompt
Prompt, friendly service. Knowledgeable about the product. Very helpful setting up delivery day and taking care of the COI.
Great experience overall.

Reply from Raymour & Flanigan - Broadway 66Th Street
Brian Smith is a gifted salesperson
Brian Smith at the Broadway store was busy that day but made it a point to make sure we could see that the small sectional we were looking at actually could transform into a queen-size bed for guests!
Please continue to put the floor models for apartment-sized furniture into your Manhattan stores. I had checked our local ones for over a year to find a display model my husband could actually sit on and try out - but we never would have got the one we loved without Brian guiding us to the perfect sofa. He is a terrific salesperson and should be appreciated by all.

Reply from Raymour & Flanigan - Broadway 66Th Street
Brian the sales associate extremely…
Brian the sales associate extremely professional and very helpful.

Reply from Raymour & Flanigan - Broadway 66Th Street
Brian was professional
Brian was professional, knowledgeable and flexible. We greatly appreciated his assistance.

Reply from Raymour & Flanigan - Broadway 66Th Street
Walter Siarkiewicz
Walter Siarkiewicz, the salesperson who helped me, couldn’t have been nicer or more knowledgeable about the adjustable beds and mattresses.
He is a 5-star member of your sales force!

Reply from Raymour & Flanigan - Broadway 66Th Street
Pleased with Customer Service
We were pleased with the product knowledge and the amount of time given to us by Brian Smith.
Zambi is very friendly and…
Zambi is very friendly and professional. She is very knowledgeable. Great customer service.

Reply from Raymour & Flanigan - Broadway 66Th Street
Sleeper sofa. Can’t remember the date exactly
Ok. I went against my better judgement and bought a sleeper sofa from Raymour & Flanagan well let me tell you we CAN NOT sleep on this bed. There is a metal bar across the mattress and it cuts into your back making this sofa one of the MOST UNCOMFORTABLE sleepers I have seen yet. DO NOT BUY. So disappointed because I was expecting company for Christmas. They had to sleep on the floor. LEARNED MY LESSON. My second review with these guys. I've bought a lot from them. Sigh.

Reply from Raymour & Flanigan - Broadway 66Th Street
My salesman Marvin knew all the…
My salesman Marvin knew all the merchandise very well. I told him I wanted, what price range and he showed many options. In 20 minutes i had exactly what I wanted and at the right price,
on sale, I was finished. Marvin was very knowledgeable about the merchandise and DidNot try to sell me anything more expensive.
Jean Grenning

Reply from Raymour & Flanigan - Broadway 66Th Street
FANTASTIC SERVICE - BIG OR SMALL PURCHASE
Thomas, who attended to us, was most helpful and attentive. Even though our purchase was very small (we only bought 3 pillows), he took care of us and went out of his way to make concrete suggestions on which type of pillow might be suitable for our needs. Thank you, Thomas. We will certainly be back.
I was greeted as soon as I walked…
I was greeted as soon as I walked through the door. Jeffery C was knowledgeable and patient. He knew the inventory and escorted me to the item I was looking for. Overall the experience was pleasant and I would recommend this store.

Reply from Raymour & Flanigan - Broadway 66Th Street
2nd time in 3 years going back to buy…
2nd time in 3 years going back to buy even more . The prior sales person Evelyn recognized me when I walked in and we hit the ground running. Bought 7 new pieces. Outstanding customer service.

Reply from Raymour & Flanigan - Broadway 66Th Street
The customer service rep was very…
The customer service rep was very experienced with mattresses, the product we wanted to buy and showed us a number of items so we could compare softness vs.
firmness and even helped us get a discount on the neck pillows we got along with the mattress.
Dan and Ellen Kaplan
The salespeople were very helpful.
The Salesman
The Salesman, Marvin was extremely helpful, without being aggressive. Professionalism personified. I was sincerely impressed.
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