Raymour & Flanigan - Broadway 66Th Street Reviews 

149
TrustScore 4.5 out of 5

4.4

1961 Broadway, 10023 New York, NY, US


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See what reviewers are saying

Rated 1 out of 5 stars

My boyfriend and I came in to purely look around and start developing opinions about what we want in our future home. We were immediately targeted by Robert (didn’t catch his last name) to actually ma... See more

Rated 5 out of 5 stars

Pleasantly surprised by the variety; had a great salesman who helped me find exactly what I needed within my budget

Rated 5 out of 5 stars

We were just browsing your Manhattan store to get some ideas to furnish our new basement renovation. we were visiting from Long Island just for the weekend. Walter, your sales representative, was so... See more

Company replied

Rated 5 out of 5 stars

Brian Smith, Period.!! From his front door greeting to his tour with us of our interest area —swivel chairs, he answered all questions, offered helpful information on additives (colors, delivery tim... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1961 Broadway, 10023, New York, NY, United States

  • 6465569390

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(149)

4,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was all good

It was all good

June 23, 2024
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Thank you, Kenneth, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

You are always greeted the minute you…

You are always greeted the minute you walk in; I always say I'm just looking (until I'm not and spot something I might be considering.) There's always someone in the wings ready to help you.

June 21, 2024
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Thank you, Janet, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent salesperson

Excellent salesperson. He knew exactly what we wanted.

June 14, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Carol Ginsburg! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The experiencce was easy and relaxed

The experiencce was easy and relaxed. I was not pressured to consider anything other than what I was there for. The salesperson (Tom) answered all my questions. Overall I will return to R&F when I am considering purchase of furniture.

June 1, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello JoAnn Pedoto! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

I got a great representative who led me…

I got a great representative who led me to the couch I was looking for. He advised me that I could lock in the holiday sale price with a small deposit.

May 27, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello JIM LEVETT! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Personal assistance by pho it…

Personal assistance by phone made it easier.

May 18, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Thank you, Lee, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Saleswoman lovely and knowledgeable

Saleswoman lovely and knowledgeable

May 13, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Robin Hayworth! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

I ordered the bedside table on line

I ordered the bedside table on line. It was delivered promptly to my apartment and placed in the spot I requested. No fuss. No muss.

May 5, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Mr. S. Walton We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Great service exceptional quality …

Tom was amazingly helpful knowledgeable and pointed out all the things that made my choice a quality one. Thx!

May 2, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Thank you so much for your review, Hilary! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesperson was professional

Salesperson was professional, helpful and facilitated our purchase.

April 15, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Wayne Carrion We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The staff was friendly

The staff was friendly, helpful, and efficient.

April 9, 2024
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Chana! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

The sales person was very helpful…

The sales person was very helpful without being overbearing.

March 29, 2024
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Thank you so much for your review, Patricia! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great sales representative.Very…

Great sales representative.Very knowledgeable,friendly and professional.

March 14, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Eugene Turley! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 4 out of 5 stars

Actually I almost left the store

Actually I almost left the store, as no one paid any attention to me during the first ten minutes I was there. Then, as Walter S. was walking past me, I said somewhat in frustration, "This is unbelievable"! And he immediately paid complete attention to what I needed and showed me all the available mattresses in the store and allowed me to try them out.

February 11, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello MR RICHARD STERNE. Thank you for your kind words, we are pleased to know that our sales associate was able to turn your experience around! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Lee! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Efficient and knowledgeable and…

Efficient and knowledgeable and patient. Thanks Jeffrey

January 17, 2024
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Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Linda S.! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Staff were great.

November 4, 2023
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Thank you, Evan, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Fast

Fast, pleasant, knowledgeable service

November 4, 2023
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I went to the store to make a change in…

I went to the store to make a change in my order as the bed I ordered was too big for the space, customer service at the store helped me order a different bed quickly and efficiently. Best experience in a furniture store in a long time.

October 26, 2023
Raymour & Flanigan - Broadway 66Th Street logo

Reply from Raymour & Flanigan - Broadway 66Th Street

Hello Francisco Eguiguren! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new furniture!

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