Eddy Gonzalez was courteous, helpful and extremely knowledgeable about the furniture that I was looking for. We spoke with Eddy first and did some additional Furniture shopping in the mall But Eddie u... See more
Company replied
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See what reviewers are saying
Javier my salesman is the only reason why I even come into this store.. he’s attentive thorough professional and yet he always makes me feel like family. He knows what I like what I’m looking for even... See more
Company replied
What made my experience great was when I broke down to the worker my situation with an idea of what I was looking for and he knew exactly what I needed also where it was at in the store plus which fur... See more
Company replied
I bought a set of couch for my LivingRoom, I was told by Walkert Jimenez in case the couch couldn’t fit inside the elevator they will go to the stairs up to the 3third floor free then each floor woul... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
610 Exterior Street, 10451, Bronx, NY, United States
- 3475778103
4.8
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price & Customer Service
April 9, 2026
Great service
October 21, 2025
Sofa experience
The reason my experience was great is due to the courtesy of the store staff as soon as I walked in. The service desk staff were amazingly professional and helpful. The manager was very accommodating. It was a blessing having Eder Trinidad show us what was explained to him and was needed. Eder was polite, professional and knowledgeable in showing the furniture and with patience, he helped me pick the sofas with the best materials , features and price fitting the budget. He went thoroughly over the price including discounts and delivery over and over until I understood and was pleased. Thank you Eder for your help and understanding our needs. Blessings.
October 5, 2025
Salesperson was excellent in…
Salesperson was excellent in reinforcing the research l had done online prior to my visit. Combined with salesperson expertise and the research I had put in made the shopping experience flawless. I will definitely be back when I’m ready to furnish other rooms in the home.
August 11, 2025
Reply from Raymour & Flanigan - Bronx Terminal Market
Hi Melvin,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your shopping experience at Raymour & Flanigan was flawless and that our salesperson was able to complement the research you had done prior to your visit. It's fantastic to know that their expertise contributed to your satisfaction.
We truly appreciate your kind words and your perfect rating. We look forward to welcoming you back when you're ready to furnish other rooms in your home. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Excellent customer service..
Excellent customer service... professionalism... they were very knowledgeable on the items we purchase.
August 6, 2025
Reply from Raymour & Flanigan - Bronx Terminal Market
Hello Denise,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service and that our team was able to assist you with professionalism and knowledge. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
We look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Bronx Terminal Market
Dear Carolyn Richardson,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience with our customer service team. Our staff takes pride in being helpful and ensuring our customers have a positive experience, so your kind words mean a lot to us.
We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Bronx Terminal Market
Hello J.W.,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience at Raymour & Flanigan. It's wonderful to know that our well-dressed team and the pleasant atmosphere made your visit enjoyable. We truly appreciate your kind words and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back soon!
Great customer service from the moment…
Great customer service from the moment I walked in. Polite and courteous service left me with no choice but to return for another purchase. 10/10!
January 2, 2025
Great customer service
Eddy Gonzalez was courteous, helpful and extremely knowledgeable about the furniture that I was looking for. We spoke with Eddy first and did some additional Furniture shopping in the mall But Eddie ultimately gave us a deal Which let us back to Raymour Flanigan He even assisted us with the best rug to match our couch. I will definitely be shopping here again.
December 3, 2024
Reply from Raymour & Flanigan - Bronx Terminal Market
Dear Clarice,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Eddy provided you with exceptional service and helped you find the perfect furniture and rug for your home. It's always our goal to ensure our customers feel valued and well-assisted during their shopping experience. We look forward to welcoming you back to Raymour & Flanigan in the future.
Best regards,
Raymour & Flanigan Team
Reply from Raymour & Flanigan - Bronx Terminal Market
Hi Anthony,
Thank you so much for your 5-star review! We're thrilled to hear that you found your experience with us easy, simple, and clear. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need anything else, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
It was great
August 14, 2024
Reply from Raymour & Flanigan - Bronx Terminal Market
Hi Rich,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Rossilyn was fantastic
Rossilyn was fantastic. She was helpful, nice and professional. She explained and answered all the questions that I had
Good experience overall !
August 4, 2024
Unprompted review
Reply from Raymour & Flanigan - Bronx Terminal Market
Dear Juvincio,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Rossilyn provided you with helpful, nice, and professional service. It's wonderful to know that all your questions were answered and that you had a good experience overall. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Bronx Terminal Market
Dear Maudi,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you received excellent customer service. Our team works hard to ensure every customer has a positive experience, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
My representative was very…
My representative was very professional, polite and helpful. He took the time to help me with my purchases.
July 22, 2024
Reply from Raymour & Flanigan - Bronx Terminal Market
Dear Andrea,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your representative was professional, polite, and helpful during your visit. It's wonderful to know that he took the time to assist you with your purchases. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Prices and finance plan they offer me.
July 5, 2024
Reply from Raymour & Flanigan - Bronx Terminal Market
Hi, Alexis. Thanks for sharing this 5-star rating. We hope to see you again soon, thank you for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Bronx Terminal Market
Hello Sheila Barrett We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Sales representative listened to me
Madelyn Rodriguez De Guzman sales representative listened to me. Made my visit about me and what I was interested in viewing. Madelyn was clear in letting me know what options I had. I had visited the same store about a year ago. Her service led me to ask for her this next visit.
May 21, 2024
Reply from Raymour & Flanigan - Bronx Terminal Market
Thank you so much for your review! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Stephanie restored my faith in Raymour
I recently had my bed break to the point of no repair.
I reached out to what I thought was the insurance for my bed by scanning the QR code on the back of my protection pamphlet.(Guardian)
Followed the instructions, put a claim in, allowed a man into my home to review the damage.
Waited a week..contacted the insurance via email..no response..called the number tor Guardian..NO RESPONSE.
I was going to file a complaint with BBB.
Something told me to call the location I purchased the bed from, and there my angel was on the other line. She advised me the protection plan is in house at Raymour. Right away she put me in touch with the right ppl, and asked me to send her the emails from Guardian so she could show her manager. She wanted to be sure this experience didn't happen to anyone else.
STEHPANIE DE LOS SANTOS FROM THE EXTERIOR STREET LOCATION..
NOT only did she help me right away. She kept following up with me to let me know what was happening.
She was patient, caring and understanding. Within 2 weeks, I had an appt to get my new bed delivered.
THANK YOU SO MUCH STEPHANIE FOR AMAZING CUSTOMER SERVICE!!!
They will forever have my buisness
March 19, 2024
Unprompted review
Reply from Raymour & Flanigan - Bronx Terminal Market
Thank you so much, Chandra, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
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