Raymour & Flanigan - Bronx Terminal Market Reviews 

91
TrustScore 5 out of 5

4.8

610 Exterior Street, 10451 Bronx, NY, US


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Rated 5 out of 5 stars

Eddy Gonzalez was courteous, helpful and extremely knowledgeable about the furniture that I was looking for. We spoke with Eddy first and did some additional Furniture shopping in the mall But Eddie u... See more

Company replied

Rated 5 out of 5 stars

Javier my salesman is the only reason why I even come into this store.. he’s attentive thorough professional and yet he always makes me feel like family. He knows what I like what I’m looking for even... See more

Company replied

Rated 5 out of 5 stars

What made my experience great was when I broke down to the worker my situation with an idea of what I was looking for and he knew exactly what I needed also where it was at in the store plus which fur... See more

Company replied

Rated 1 out of 5 stars

I bought a set of couch for my LivingRoom, I was told by Walkert Jimenez in case the couch couldn’t fit inside the elevator they will go to the stairs up to the 3third floor free then each floor woul... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 610 Exterior Street, 10451, Bronx, NY, United States

  • 3475778103

4.8

Excellent

TrustScore 5 out of 5

91 reviews

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4.8

All reviews

(91)

4,233 reviews in the last 12 months

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Rated 2 out of 5 stars

Certain things were not explained

Certain things were not explained . I was told when purchasing the furniture came with a 5 years warranty it was never explained that the cost was almost 500 dólares . Notice when revising my recipe.

June 28, 2022
Raymour & Flanigan - Bronx Terminal Market logo

Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Grisel. We are very sorry to hear about this issue with your order. We would like to get you in touch with our management team to talk further about this issue. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.

Rated 4 out of 5 stars

Sleeping Better

The salesman was very good he understood what type of mattress I needed. He did make one mistake. He added in a box spring that I said I didn't need. I didn't notice it until I got home. I called the store and he apologized and said they would pick it up and credit my account.

October 23, 2021
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Michele! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Luis at the Bronx Terminal location was…

Luis at the Bronx Terminal location was great! He helped us purchase our new sofa, gave his honest opinion and did not force anything onto us. He gave us space and time to browse. Helped with a warranty question we had. Overall great experience, will definitely recommend him to friends and family.

October 22, 2021
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi RGalicia,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Absolutely, The Best

Absolutely, the best furniture, the best customer service representatives & the best sales representatives in the market. I moved from The Bronx to Charlotte, they delivered my furniture, a house full. Now, I've moved again & have reordered some furniture. And, it's being delivered. Raymour & Flanagan, Absolutely The Best!!

September 22, 2021
Rated 5 out of 5 stars

excellent!!

June 7, 2021
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hello Gabriel! Many thanks for leaving a review about your pleasant experience. We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

It was a pleasure visiting this store

It was a pleasure visiting this store. The lady who help me choose my bed was very nice and attentive.. I’m happy with the choice I made.. thank you.

June 6, 2021
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Monica! It's great to see you enjoyed your experience. We are looking forward to seeing you again soon! -CE

Rated 5 out of 5 stars

The Consultant Andre Smith was very…

The Consultant Andre Smith was very professional. Not pushy at all, he was very helpful and knowledgeable about the pieces that I was interested in. And I believe that he truthfully answered my questions.

Great job Andre Smith I will be visiting the BARTOW AVENUE location in the near future.

March 22, 2021
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Kenneth! Thanks for taking the time to tell us about your experience! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Awesome

Lamptey did a great job helping me to get what I want and will recommend my family and friends to ask for him when ever they visit his outlet store.

March 21, 2021
Rated 5 out of 5 stars

Great service

Great service! Men who delivered furniture were very nice and got the job done quick!

March 4, 2021
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hello William! It's great to see your experience was excellent! We hope to see you again soon! -MR

Rated 1 out of 5 stars

My bed came apart that night as soon as…

My bed came apart that night as soon as laid on it then I call to get it fix they said I had to wait 2week wow when I paid for it to get professionally done....so me and my husband fixed it ourselves ...I rather spend my money with another company...next time I will so...I spent about 7 to 8 thousands in raymour and this is how they treat their customers...it will not be a next time I promise

December 15, 2020
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Ebony. We're so sorry to hear you're having an issue with your furniture and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with our leadership team to see how they can help. Just email rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 4 out of 5 stars

Great customer service

December 9, 2020
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Elizabeth. It's nice to see you had a good experience with Raymour & Flanigan. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

I called to cancel an order and order…

I called to cancel an order and order something else. The associate was helpful and professional

December 8, 2020
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Maritza! Thanks so much for leaving a review about your fabulous experience. We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

David Fernandez

My sales person was very nice, understanding not pushy I went there just to look at it at sofa was not planning to buy anything but this guy was so nice I end up buying that leather sofa I would recommend Friends and family to Raymour and Flanigan.

December 2, 2020
Rated 5 out of 5 stars

Three purchase from this company

Everything well so far ,

November 25, 2020
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Reply from Raymour & Flanigan - Bronx Terminal Market

Hi Janet! It's great to see you had a great experience furniture shopping at Raymour & Flanigan! We hope to see you again soon! -MR

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