Michelle was so very wonderful to work with. She helped me with the color selection and explain the quality of the furniture and how the different varieties of cloth that were available. She took time... See more
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Just had a wonderful experience with Christina from sales. She helped me verify the availability of a product and made it very simple for me to make the purchase by sending me a link.
Your sales staff representative was friendly, very knowledgeable and willing to work with me in making a decision that was the right one for me.
The saleswoman and manager were not very welcoming. We went in for a specific tv stand that I found on the website, she seemed disappointed that it wouldn’t be a bigger sale. When my husband asked for... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
300-A Water Loop Drive, 19426, Collegeville, PA, United States
- 4849021834
4.9
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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My wonderful salesperson was Kirsten…
My wonderful salesperson was Kirsten Myers. She helped me in every way to find the right mattress. I needed a mattress for my bad back and spine and she guided me to the right one by letting me try all the ones I wanted to try and then showing me the one she thought would meet my needs and she was right. Thank you!!
November 2, 2024
Reply from Raymour & Flanigan - Collegeville
Dear Gwen,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Kirsten was able to assist you in finding the perfect mattress for your needs. It's wonderful to know that her guidance and expertise made a difference for your back and spine. We will be sure to pass along your kind words to Kirsten. Enjoy your new mattress, and we hope to see you again soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Kathy was very knowledgeable and easy…
Kathy was very knowledgeable and easy to work with! We were very happy with the process!
October 28, 2024
People (John E) very helpful and no…
People (John E) very helpful and no pressure. Knowledgeable and not upset when we said we needed time.
PS returned today (10/12) and purchased
October 10, 2024
Reply from Raymour & Flanigan - Collegeville
Thank you so much for your review, Marty & Terry! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Helpful salesman and financing make it possible
I was able to apply easily for their 12 months financing and then I received a call from Na'eem Ward and he was so helpful to order my furniture and help me with the details on removal and to schedule my delivery. You can't take helpful people for granted these days. thank you Na'eem.
September 29, 2024
Reply from Raymour & Flanigan - Collegeville
Hello MBF We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Salesman did not hover
Salesman did not hover. When I ready he was there. Was not happy about current color selections and if I wanted to order the color I wanted it would require a wait
September 24, 2024
Reply from Raymour & Flanigan - Collegeville
Hello Peter Matticola We're sorry to hear you weren't satisfied with the selection in our showroom. We'll be sure to pass along your feedback to our sales leadership team. If you'd like to discuss this matter further, feel free to email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!
Sandra found what we wanted to buy
Sandra was aggressive in trying to find the pieces we were hoping to buy on their system. Her honesty and sincerity were greatly appreciated. It was refreshing to work with someone who truly wanted to help us accomplish our goal. We would definitely recommend her and that location
September 22, 2024
Reply from Raymour & Flanigan - Collegeville
Thank you so much for your review, Kim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Excellent shopping experience
Robyne Johnson was knowledgeable about products, patient and all around fun to work with. Would recommend her to anyone.
September 11, 2024
Unprompted review
Reply from Raymour & Flanigan - Collegeville
Dear Adam,
Thank you so much for your wonderful review! We're thrilled to hear that Robyne Johnson provided you with such a positive experience. It's great to know that her knowledge, patience, and fun demeanor made your visit enjoyable. We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
The representative Nicole
The representative, Nicole, spent time showing us lots of options and explaining differences until we were satisfied we'd made the best decision.
September 8, 2024
Reply from Raymour & Flanigan - Collegeville
Dear PHP,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Nicole provided you with exceptional service and helped you find the perfect options. Our team takes pride in ensuring our customers are well-informed and satisfied with their choices. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Collegeville
Dear Valued Customer,
Thank you so much for your wonderful review! We're thrilled to hear that Tim provided you with excellent service. We strive to offer the best experience for our customers, and it's always rewarding to know when we've succeeded. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Kirsten Myers was my mattress…
Kirsten Myers was my mattress consultant and I must add, she is excellent. No pressure, explained as we went from one mattress to another. I had told her that I had shopped 2 other stores for comparison. Raymour & Flanigan was the last store and that I'd make my decision soon. I did and called Kirsten the next day and stopped in the next day! She made for a pleasant morning! :-) Thank you!
JoAnne M. Vogt
August 28, 2024
Reply from Raymour & Flanigan - Collegeville
Dear JoAnne,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Kirsten provided you with excellent service and made your mattress shopping experience pleasant and pressure-free. It's great to know that her expertise and approach helped you make an informed decision. We appreciate your kind words and your business. Enjoy your new mattress!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Jay directed me to the different areas…
Jay directed me to the different areas in the showroom and left me to wander as I wanted. He advised me of my options to make my purchase and I ordered and paid directly on line. Super easy and did not feel rushed or pressured.
August 25, 2024
Reply from Raymour & Flanigan - Collegeville
Dear J Pellegrino,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jay was able to assist you effectively and that you felt comfortable exploring our showroom at your own pace. It's wonderful to know that the purchasing process was smooth and pressure-free for you. We appreciate your kind words and your 5-star rating. Enjoy your new furniture, and we look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Sandra was very nice
Sandra was very nice, showed me the type of couch I was interested in. Easy!
August 27, 2024
Reply from Raymour & Flanigan - Collegeville
Dear Eva,
Thank you so much for your wonderful review! We're thrilled to hear that Sandra was able to assist you in finding the perfect couch and that your experience with us was easy and pleasant. We hope you enjoy your new furniture and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Nicole is GREAT!!!!She really loves…
Nicole is GREAT!!!!She really loves what she is doing and is very good at her job!
August 19, 2024
Reply from Raymour & Flanigan - Collegeville
Dear Susan,
Thank you so much for your wonderful review! We're thrilled to hear that Nicole made such a positive impression on you. It's always our goal to provide exceptional service, and it's clear that Nicole's passion and expertise truly shone through during your visit. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Mattress select
Great experience- answered all my questions, sales rep and store manager worked with me - very knowledgeable and personable!
August 3, 2024
Reply from Raymour & Flanigan - Collegeville
Dear Lynn,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our sales representative and store manager were able to assist you effectively and answer all your questions. It's great to know that you found them both knowledgeable and personable. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Exceeded my Expectations
Our Home Furnishing & Sleep Consultant was fabulous. She offered excellent advice without being pushy and was able to offer suggestions for old furniture removal. In addition, I appreciate that Raymour & Flanigan is able to work around our schedule for furniture installation.
July 9, 2024
Sandy was very good with knowledge and…
Sandy was very good with knowledge and attention to our needs. We were able to make a selection that has made us very happy.
June 30, 2024
Reply from Raymour & Flanigan - Collegeville
Thank you so much for your review, Jim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Not happy with service.
I put in a claim to have 2 of my power recliners repaired due to defective foot rest framing. This was two weeks ago and the Collegeville Store is very evasive. I’m still waiting.
May 30, 2024
Unprompted review
Reply from Raymour & Flanigan - Collegeville
Hello Jeff We sincerely apologize for the issue you are experiencing with your furniture. We'd be happy to get this resolved for you!. Please email us a brief summary of the issues to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!
Picked an online order at a location…
Picked an online order at a location different from the one I normally shop at. Quick and easy.
June 6, 2024
Reply from Raymour & Flanigan - Collegeville
Thank you, Maureen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Collegeville
Thank you, Steve, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
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