Raymour & Flanigan - Collegeville Reviews 

170
TrustScore 5 out of 5

4.9

300-A Water Loop Drive, 19426 Collegeville, PA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Michelle was so very wonderful to work with. She helped me with the color selection and explain the quality of the furniture and how the different varieties of cloth that were available. She took time... See more

Rated 5 out of 5 stars

Just had a wonderful experience with Christina from sales. She helped me verify the availability of a product and made it very simple for me to make the purchase by sending me a link.

Rated 5 out of 5 stars

Your sales staff representative was friendly, very knowledgeable and willing to work with me in making a decision that was the right one for me.

Rated 2 out of 5 stars

The saleswoman and manager were not very welcoming. We went in for a specific tv stand that I found on the website, she seemed disappointed that it wouldn’t be a bigger sale. When my husband asked for... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 300-A Water Loop Drive, 19426, Collegeville, PA, United States

  • 4849021834

4.9

Excellent

TrustScore 5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(170)

4,123 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery Schedule Experience

I like the fact that they will deliver any furniture in stock in 3 days or less. Also, they will deliver on a future date based on my schedule.

May 17, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you, David, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Comfortable experience!

The salesperson Cathy who helped me was very knowledgeable, professional and friendly.

May 3, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much for your review, Nancy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our experience was very good

Our experience was very good. We were paying cash for all of our furniture, so there was no hold up with anything and the delivery time was within two days. I will definitely continue to use Raymore Flanagan in the future for all of my furniture needs.

April 29, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hello Barbara Carranza We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

The sales lady Sandra was very…

The sales lady Sandra was very knowledgeable and listened to all my wants and needs. There was no pressure and encouraged me to take samples home before making any decisions.

April 26, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much, Jennifer, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesman was helpful and ready

Salesman was helpful and ready, but did not follow us around.

April 21, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much, Karen, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our sales person

Our sales person, Robyn, was perfect! Knowledgeable, professional and genuinely friendly. Extremely helpful. Made the purchase easy.

March 23, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much for your review, Kim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

After greeting us

After greeting us, the salesperson allowed us plenty of time to wander around before checking in and offering us assistance. This was a plus… not pushy at all. Prices were reasonable and availability met our timeline.

March 17, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hello Lori! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Great Customer Service

We received excellent, helpful, customer service. We were able to order what we wanted efficiently. It was a good experience.

March 13, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much, Tracy, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Excellent customer service

Robyne was so pleasant and professional. She helped me pick out custom fabrics for our sectional sofa and ottoman. We had a top rated experience at the Raymour in Collegeville, PA. Highly recommend!

March 3, 2024
Unprompted review
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hello Linda Taglianetti! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 2 out of 5 stars

Poor Customer Service

The saleswoman and manager were not very welcoming. We went in for a specific tv stand that I found on the website, she seemed disappointed that it wouldn’t be a bigger sale. When my husband asked for a military or senior discount, she got her manager. The manager was very full of herself and condescending. My husband was in sales for 42 years and said he never would have treated a customer that way. The saleswoman never thanked us or offered to help in the future. We will be looking for a bedroom set in the near future but it certainly will not be at your Collegeville store.

February 20, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hi Dee. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our management team to look into this further for you. Please email us at rfcare@raymourflanigan.com with your name and the phone number associated to your account as well. Please be sure to include a brief description of this issue as well. Thank you!

Rated 5 out of 5 stars

Tim Hogan

Tim Hogan, Sales Rep, as been very helpful on our last two purchases from R&F (a Sofa and an Aireloom mattress). Your showrooms are spectacular and all of the staff are friendly and helpful. We will definitely be shopping at R&F again in the future.

February 15, 2024
Rated 5 out of 5 stars

Very easy shopping experience

I worked with Robyne, who was excellent! She was very nice and considerate of my needs. I was able to find exactly what I was looking for. Thank you!

February 1, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much for your review, Meghan! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We were a reselect

Even though we were a reselect customer, we were treated with the utmost kindness and helpfulness. The manager knew we were coming in and knew our issues which caused the reselect. She had a plan in place to meet all our wants and made it happen. It didn’t take all day and we found the perfect living room set. Delivery is Sunday!!

January 24, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Hello Terry Krawulski! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Sandy Pinkavitch was very friendly

Sandy Pinkavitch was very friendly, knowledgeable and helpful! She helped us get the best price on the furniture we needed. We've worked with her before and will again in the future.

January 19, 2024
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you Tom for your review! It's great to hear that your sales person, Sandy, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

My new sofa and chair

Easy to use great web site

November 5, 2023
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you, Connie, for taking the time to leave a review. We're so happy to hear that you had a online shopping great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Kathy was incredible

Kathy was such an incredible person to work with to build our living room dream. Thank you!!

October 9, 2023
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much for your review, Ashley! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Easy

Easy, no pressure, very helpful

October 9, 2023
Raymour & Flanigan - Collegeville logo

Reply from Raymour & Flanigan - Collegeville

Thank you so much, Joseph, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sandy helped me find a recliner…

Sandy helped me find a recliner (non-rocking) for my Mother In Law. She listened to my needs and guided me to check out a few recliners. I did not feel rushed nor did I feel pushed into a sale.

It was a pleasure working with Sandy and she is a definite asset to your company.

I walked away very pleased with my purchase. Thank you very much Sandy.

September 16, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look