Raymour & Flanigan - Collegeville Reviews 

170
TrustScore 5 out of 5

4.9

300-A Water Loop Drive, 19426 Collegeville, PA, US


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Rated 5 out of 5 stars

Michelle was so very wonderful to work with. She helped me with the color selection and explain the quality of the furniture and how the different varieties of cloth that were available. She took time... See more

Rated 5 out of 5 stars

Just had a wonderful experience with Christina from sales. She helped me verify the availability of a product and made it very simple for me to make the purchase by sending me a link.

Rated 5 out of 5 stars

Your sales staff representative was friendly, very knowledgeable and willing to work with me in making a decision that was the right one for me.

Rated 2 out of 5 stars

The saleswoman and manager were not very welcoming. We went in for a specific tv stand that I found on the website, she seemed disappointed that it wouldn’t be a bigger sale. When my husband asked for... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 300-A Water Loop Drive, 19426, Collegeville, PA, United States

  • 4849021834

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

4,213 reviews in the last 12 months

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Rated 5 out of 5 stars

No pressure to buy

No pressure to buy. Just a well informed assist on the purchase.
Thanks so much

January 2, 2023
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Reply from Raymour & Flanigan - Collegeville

Thank you Robertfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Our Sales rep was great

Our Sales rep was great! Derek was knowledgeable of the product, personable, good sense of humor and gave us a great deal!

November 19, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you Cheryle Giles for your review. We're happy to hear that you received outstanding service and you got a great deal too! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Tez is great and super helpful

Tez is great and super helpful! We really appreciated her expert advice and transparency. She was able to find what we needed and would come in time for thanksgiving company

November 19, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you Prerana Katti-Raikar for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We hope you are enjoying your new furniture. -Jeff V.

Rated 1 out of 5 stars

You bait and switched the price of the…

You bait and switched the price of the item I was going to buy then lied to me the next day about it and the financing

October 29, 2022
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Reply from Raymour & Flanigan - Collegeville

Hello John. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. We would be happy to assist you if you send your order details to RFCare@raymourflanigan.com. Thanks. -Jeff V.

Rated 5 out of 5 stars

Derek was great !

Derek was our great salesperson! Left us alone to do our looking over the dining room sets(which we prefer!) and then answered all of our questions when we had them.

October 26, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you Bonnie Mazis for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Emma was so sweet

Emma was so sweet, helpful, and very patient in ordering the right furniture for my daughters.

September 22, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you for taking the time to leave a review, Nora! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

My visit to Raymond and Flanigan

My experience happened to be, I'd say, perfection!
I'm limited to the sizes for that room. In record time,, my sales person had the exact size, color and price sofa for me!
I Will be recommending your store, most definitly

September 1, 2022
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Reply from Raymour & Flanigan - Collegeville

Hi Claire! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Paul was great

Paul was great! Very helpful and informative. He helped us pick out our furniture for our new apartment. Thanks Paul!

August 30, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you for your review Kelsey K We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture for the apartment. -Jeff V.

Rated 5 out of 5 stars

Great Experience

When we walked in we were greeted by Sandy and she was very polite and informative. We knew what we wanted and she pointed us out in the right direction. When we selected our item the sale was super easy. She asked if we had any additional questions and said she would follow up after our delivery.

August 29, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you Lynn Saville for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

The salesperson was friendly and helped…

The salesperson was friendly and helped us find items on the large video screen and on the floor.

August 22, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you for taking the time to leave a review, Andrew! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Excellent sales representative

Excellent sales representative. She listened to my preferences and showed me options that met my criteria. No hard sell.

August 18, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you for your review, Joelle! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great furniture shopping experience!

Our salesman Derek was very helpful showing us all the nightstands that met the dimensions we stipulated and allowing us to take all the time we needed to make up our minds. Meanwhile I got sidetracked asking about mattresses so he showed us several and their features. If/when we decide to get a new mattress I know who our salesman will be!

August 11, 2022
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Reply from Raymour & Flanigan - Collegeville

Thank you Diane Morton for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

Good prices for nice furniture.

Good prices for nice furniture.
. Especially enjoyed the $100 off after a $1000 purchase.

October 26, 2021
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Reply from Raymour & Flanigan - Collegeville

Hi Elizabeth! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Tez at the Collegville PA store has…

Tez at the Collegville PA store has always made my shopping experience a very positive one. Her professionalism is exceptional as is her response time. Mostly, her knowledge of how to find what I am looking for even if not in the store. Tez goes over and above and every experience is positive.

October 25, 2021
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Reply from Raymour & Flanigan - Collegeville

Thank you for taking the time to leave a review, Marygene! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

We always have Adrian help us when we…

We always have Adrian help us when we visit . He is kind, helpful and knowledgeable about the products he sells. We have been very happy with all of our purchases! We recently purchased furniture elsewhere, and cancelled it because I knew the quality and service were not as good! I also came in Friday and the furniture I ordered was delivered today! Thank you so much! We are very happy with our purchase.

September 28, 2021
Rated 5 out of 5 stars

Great Service

Tom Webb was great to work with. He was very knowledgeable and patient. We had an easy and quick pick up as well. So happy with our new couch!

September 23, 2021
Rated 3 out of 5 stars

Delivery Experience Was Not Great

The delivery was not the best experience. We got our window and arranged for child & pet care during the entire window. Over 1.5 hours after the delivery window passed they showed up. They delivered the couch but didn't assemble the couch. There's nothing holding our 4 piece massive sectional together. When we went to move it later that evening we noticed none of the pieces were attached to each other. It's not the end of the world, but the couch moves and slides easily and considering the cost of the inflated delivery prices, we expected better. Now, it'll be a while before they come out to rectify the situation because they aren't sure they have the proper equipment.

September 14, 2021

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