We bought a sofa at the Coney Island location our representative was Mr Wynn. Mr Wynn was so personable, knowledgeable, and above all patient, we had a lot of questions and he had no problem answering... See more
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The location we visited was laid out beautifully. All the furniture looked so pretty and everything was so clean and arranged perfectly. Even the bathrooms were immaculate and smelled so pretty.... See more
Shopping at Raymour and Flanigan was a wonderful experience. Specifically, Halina D was an incredible sales associate who walked us through every step and helped us find the perfect fit in terms of f... See more
Company replied
The store was very clean and well kept, but the sales lady was very rude. She assumed because my ethnicity that I lived somewhere that wouldn’t work for delivery. I had to ask why did she think I live... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3035 Cropsey Avenue, 11224, Brooklyn, NY, United States
- 7185137382
4.8
Excellent
101 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Heartfelt Appreciation for Your Outstanding Service
Our experience at the Raymour & Flanigan showroom in Brooklyn was exceptional, thanks to sale associate Halina. From the moment we arrived, she treated my elderly parents with genuine kindness, patience, and respect. She took the time to understand their needs, never rushed them, and helped them choose the mattress that would provide the best comfort and support. The purchasing process involved additional paperwork and coordination, and Halina went above and beyond to make everything as smooth and stress-free as possible. She kept us informed, handled every detail with professionalism, arranged the delivery, and even followed up a few days later to make sure my parents were comfortable with their new mattress. That level of care is truly rare. I would also like to thank the Accounting Department for their prompt communication and assistance throughout the process. As a retired nurse, I especially appreciate professionals who genuinely care about the people they serve. Halina's compassion, dedication, and outstanding customer service turned what could have been an ordinary shopping trip into a wonderful experience for our family. The showroom was beautiful, welcoming, and exceptionally clean. When it's time for me to purchase furniture for my own home, I will definitely return to Raymour & Flanigan—and I sincerely hope Halina will be there to help me again.
July 1, 2026
Unprompted review
Great experience at Raymour & Flanigan on Cropsey Avenue in Brooklyn
The furniture selection and purchase from Raymour & Flanigan on Cropsey Avenue turned out to be a great experience. They have a vast selection, great deals, and a pleasant, professional staff. Sales consultant Galina was very knowledgeable, professional, and patient, and the manager, John Fazio, was incredibly helpful and accommodating. I highly recommend Raymour & Flanigan on Cropsey Avenue and sales consultant Galina!
May 24, 2026
We bought a sofa at the Coney Island…
We bought a sofa at the Coney Island location our representative was Mr Wynn. Mr Wynn was so personable, knowledgeable, and above all patient, we had a lot of questions and he had no problem answering them over and over and finding solutions that worked for us. We were not sure we were going to purchase that day but he made us feel comfortable with our selection. Mr Wynn goes above and beyond with Customer Service. In addition we will not hesitate to tell our family, friends and colleagues about Mr Wynn and his services at Raymour and Flanagan.
June 7, 2026
Unprompted review
Happy shopping experience.
Attention given by your Sales Associate to our needs and knowledge about all items we were considering to purchase.
May 24, 2026
very helpful
May 10, 2026
Customer service with a smile
Wynn not only greeted me but stayed with me until I found what I was looking for . That, for me, is one of the reasons why I come to Raymour & Flanagan ( apart from quality, selection & prices )
May 2, 2026
Halina
The sales associate was caring, well informed and made it a very pleasant experience.
April 26, 2026
Satisfied happy customer
The sales person. And the fact that I got my bed the next day. I had bot a bed from Raymour 2 years ago. So I'm a returning customer
September 13, 2025
It was seamless
It was seamless, I was met with a salesman right away, they asked if I needed anything, told them I was browsing and they didnt hover over me waiting to make a decision. Can't wait to get this new couch!
July 21, 2025
Reply from Raymour & Flanigan - Coney Island
Hello Alex,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your visit was seamless and that our team was able to provide you with the space you needed while browsing. It's wonderful to know that you're excited about your new couch, and we can't wait for you to enjoy it in your home. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Wonderful staff assisting me
July 7, 2025
Reply from Raymour & Flanigan - Coney Island
Hello Aran Singh,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our staff provided you with wonderful assistance during your visit. At Raymour & Flanigan, we strive to offer exceptional service and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to our store in the future.
Best regards,
The Raymour & Flanigan Team
I am so grateful to R and F team
I am so grateful to R and F team! They delivered fast and easy and were SO professional all the way through the order! Wynn was amazing at helping me pick the bedroom set!
June 24, 2025
Reply from Raymour & Flanigan - Coney Island
Hello Alena,
Thank you so much for taking the time to share your wonderful feedback! We're happy to hear that you had such a positive experience with our team at Raymour & Flanigan. It's fantastic to know that Wynn was able to assist you in finding the perfect bedroom set and that our delivery service met your expectations. Your kind words and 5-star rating mean a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Coney Island
Hello Kam Lo,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. At Raymour & Flanigan, we strive to provide the best for our customers, and your positive review is a wonderful affirmation of our efforts. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Coney Island
Dear Thelma,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience with our sales manager, Ana. It's always our goal to provide knowledgeable and helpful service, and we're delighted that Ana was able to assist you effectively.
Your 5-star rating means a lot to us and motivates our team to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
The store was very clean and well kept
The store was very clean and well kept, but the sales lady was very rude. She assumed because my ethnicity that I lived somewhere that wouldn’t work for delivery. I had to ask why did she think I lived in the projects and my couch won’t fit. I went to Ashley’s purchased a 3 piece sectional and had no issue. I explained to her I’m down sizing and she still wanted to argue with me. I just went home and purchased the sofa I wanted. Teach your saleswoman not to judge customers.
February 23, 2025
Reply from Raymour & Flanigan - Coney Island
Dear Diamond Gray,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your visit to our store. It is never our intention for any customer to feel judged or uncomfortable, and we are truly sorry for the way you were treated.
If you have any further concerns or would like to discuss this matter in more detail, please email us at rfcare@raymourflanigan.com. We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Sincerely,
The Raymour & Flanigan Team
Excellent Experience, 10/10
Shopping at Raymour and Flanigan was a wonderful experience. Specifically, Halina D was an incredible sales associate who walked us through every step and helped us find the perfect fit in terms of furniture. She was patient, courteous, and highly professional. I could not recommend her or the store more. 10/10.
November 18, 2024
Reply from Raymour & Flanigan - Coney Island
Dear Dmitriy,
Thank you so much for your glowing review! We're thrilled to hear that your shopping experience at Raymour & Flanigan was wonderful. It's fantastic to know that Halina D provided you with exceptional service and helped you find the perfect furniture. We take great pride in our team's dedication to professionalism and customer satisfaction. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
Ashley F.
Raymour & Flanigan Furniture and Mattress Store
Excellent service
Sales representative Wei was absolutely amazing!!!! His understanding of what we needed and his amazing taste and skills were above and beyond! Just spectacular!!!
Excellent service
Boris
November 11, 2024
Reply from Raymour & Flanigan - Coney Island
Hi Boris,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had an excellent experience with our service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Good Experience just waiting on the furniture
Harry was a good salesmen to deal with.
He gave my wife & I room to look around until we
had questions.
October 22, 2024
Reply from Raymour & Flanigan - Coney Island
Hi Marino,
Thank you for taking the time to share your experience with us! We're thrilled to hear that Harry provided you and your wife with the space and assistance you needed while shopping. We strive to create a comfortable and supportive environment for our customers, and it's wonderful to know that Harry met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Laura Greene
Laura Greene, the sales lady who took care of me, was very ready to show me around to explore different options. She completed the sale thoroughly and efficiently. Very professional.
October 20, 2024
Reply from Raymour & Flanigan - Coney Island
Hi Rose,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Laura provided you with excellent service and helped you explore different options. It's wonderful to know that she was thorough, efficient, and professional throughout your visit. We appreciate your feedback and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Anna was very patient with as we were…
Anna was very patient with as we were trying to find the right price. She showed us different prices that would fit into our home.
October 15, 2024
Reply from Raymour & Flanigan - Coney Island
Dear Guy,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Anna was able to assist you patiently and help you find the perfect pieces for your home at the right price. Your satisfaction is our top priority, and it's wonderful to know that Anna's efforts made a difference. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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