Raymour & Flanigan - Deptford Reviews 

281
TrustScore 5 out of 5

4.8

1450 Clements Bridge Road, 8096 Deptford, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mary Ellen Hooper was just as pleasant as she was professional. She guided us through many decisions and choices where we ended up choosing 7 pieces for our new home. We were greeted at the door witho... See more

Rated 5 out of 5 stars

Starr greeted us at the door and told us where to look for dining room tables. She gave us some space for us to browse on our own, which we did appreciate as sometimes you do want to take a look on yo... See more

Rated 5 out of 5 stars

Sarah Diener has been patient and amazing after our house hunting nightmare since February. We were finally able to purchase all of the furniture for our dream home.

Rated 1 out of 5 stars

The delivery guys were great, they were very considerate and careful when taking the old furniture out the new furniture in. They noticed the hutch was bowed and took pictures to show their managemen... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1450 Clements Bridge Road, 8096, Deptford, NJ, United States

  • 8568539400

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

4,207 reviews in the last 12 months

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Rated 5 out of 5 stars

Erin was great she knew her furniture

Erin was great she knew her furniture

February 23, 2025
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Dear Sharon F Giles,

Thank you so much for your wonderful review! We're thrilled to hear that Erin provided you with excellent service and demonstrated her knowledge of our furniture. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salman was very knowledgable about the…

Salman was very knowledgable about the product

February 17, 2025
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Cozyvat,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Salman was able to assist you with his product knowledge. Providing excellent customer service is a top priority for us, and it's wonderful to know that Salman made a positive impact during your visit. We truly appreciate your 5-star rating and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Julio is the BEST

Julio makes it easy to find just the right furniture! Great salesman!

February 13, 2025
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Betty,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Julio was able to assist you in finding the perfect furniture. It's always our goal to make your shopping experience as enjoyable and seamless as possible. Your kind words and 5-star rating mean a lot to us. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ethan was great!

February 6, 2025
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Linda,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with Ethan. Providing excellent service is our top priority, and it's wonderful to know that Ethan was able to meet your expectations.

If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Rated 5 out of 5 stars

Great service

Great service

January 31, 2025
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Tim,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our service. At Raymour & Flanigan, we strive to provide the best for our customers, and your feedback is incredibly valuable to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Renewed faith

After a very bad experience in the Newark Delaware store I had a fantastic experience at the Deptford store with Bonnie. I can't believe I was able to find the right products so quickly! Bonnie is a seasoned professional who knows how to help clients make good decisions. The other salesman in Newark was only after a sale telling me it was going off sale and I needed to put a deposit down. He didn't care what my needs were for the room, only wanted to make a sale. Bonnie truly cares and is an asset to your team!

January 30, 2025
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Reply from Raymour & Flanigan - Deptford

Dear Susan,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Bonnie provided you with the exceptional service you deserve and helped you find the right products quickly. It's wonderful to know that her professionalism and genuine care made a positive impact on your shopping experience.

We apologize for the less than satisfactory experience you had at our Newark, Delaware store. Your feedback is invaluable, and we will use it to ensure we improve our service across all locations.

We truly appreciate your kind words about Bonnie and will make sure to pass along your compliments to her. Thank you for choosing Raymour & Flanigan, and we look forward to serving you again in the future.

Warm regards,

Raymour & Flanigan Customer Service Team

Rated 5 out of 5 stars

Barb was terrific!

Barb knew the products, was patient with me, adjusted to my evolving requirements and laughed at my "Dad Jokes"!

January 24, 2025
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Reply from Raymour & Flanigan - Deptford

Dear Walter P. Jones,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Barb at Raymour & Flanigan Furniture and Mattress Store in Deptford. It's fantastic to know that she was knowledgeable, patient, and able to adapt to your evolving needs while also enjoying your "Dad Jokes." We strive to provide exceptional service, and your kind words affirm that we are on the right track.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales representative was very patient…

Sales representative was very patient made good suggestions and did not rush me at all. Explained all my options.

January 22, 2025
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hello Mrs. Customer,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales representative was able to assist you patiently and provide helpful suggestions without making you feel rushed. It's wonderful to know that you felt informed about all your options. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The sales rep Juio was very…

The sales rep Juio was very knowledgable and made the buying experience very pleasurable

January 16, 2025
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Dear Andrew Cammer,

Thank you so much for your wonderful review! We're thrilled to hear that Julio provided you with a knowledgeable and pleasurable buying experience at Raymour & Flanigan Furniture and Mattress Store. Your satisfaction is our top priority, and it's great to know that Julio made your visit a positive one.

We appreciate your feedback and your 5-star rating. If you have any further questions or need assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future.

Best regards,

Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Starr was a star

Starr greeted us at the door and told us where to look for dining room tables. She gave us some space for us to browse on our own, which we did appreciate as sometimes you do want to take a look on your own. Once we found what we wanted Starr was able to help us finalize everything without issue. She also tried her best to help us with another inquiry about a matching seat to our couches we already have, though the colors we needed were unfortunately discontinued. We still really appreciated her efforts. Long time customer and will be back again I’m sure in the future

January 3, 2025
Rated 5 out of 5 stars

Returning a mattress was never easier

We unfortunately did not like the mattress we purchased before the 90-120 days were up. We purchased the protection and the mattress protector as it was not a cheap mattress. We exchanged for a different version of the same manufacturer and had a flawless exchange. We even made out on the exchange due to a sale. The manager was spot-on perfect with his customer service and genuine personality. If you ever have a bad experience…I would question if you are being reasonable because this was not our first purchase at the same location working with many of the RF team. It’s nice to see great customer service in this day and age.

December 31, 2024
Rated 5 out of 5 stars

Bill

Bill, my salesman, was just wonderful!! Friendly, courteous , and just great customer service overall!

December 29, 2024
Rated 5 out of 5 stars

My perfect sectional

The associate Veronica listened to my needs and went the extra mile to find the perfect sectional for me!! I can’t wait for Tuesday !!!!!

December 6, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hi Teresa,

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Veronica was able to help you find the perfect sectional. We hope you enjoy your new furniture and look forward to seeing you again soon!

Best regards,
Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

Great experience. Mel was patient and very helpful in supplying us the information we needed. Thank you.

November 30, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hi Mark,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Mel was able to assist you effectively and provide the information you needed. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good customer service and affordable…

Good customer service and affordable prices.
Thanks

November 28, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Dear Beatrice,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service and found our prices to be affordable. Your feedback is greatly appreciated and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Smooth

The entire selection and purchase process was extremely easy and pleasant!

November 24, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hi Barbara,

Thank you so much for your wonderful review! We're thrilled to hear that you found the selection and purchase process easy and pleasant. Your satisfaction is our top priority, and it's great to know we met your expectations. We hope you enjoy your new furniture and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Barb helped find the best recliner for…

Barb helped find the best recliner for us

November 24, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hi Richard,

Thank you so much for your wonderful review! We're thrilled to hear that Barb was able to help you find the perfect recliner. Your satisfaction is our top priority, and it's great to know that you had a positive experience with us. Enjoy your new recliner, and we hope to see you again soon!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

He showed what I saw and loved it.

He showed what I saw and loved it.

November 10, 2024
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hi Michael,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and found something you love. Our team always strives to help our customers find the perfect pieces for their homes. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

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