Mary Ellen Hooper was just as pleasant as she was professional. She guided us through many decisions and choices where we ended up choosing 7 pieces for our new home. We were greeted at the door witho... See more
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See what reviewers are saying
Starr greeted us at the door and told us where to look for dining room tables. She gave us some space for us to browse on our own, which we did appreciate as sometimes you do want to take a look on yo... See more
Sarah Diener has been patient and amazing after our house hunting nightmare since February. We were finally able to purchase all of the furniture for our dream home.
The delivery guys were great, they were very considerate and careful when taking the old furniture out the new furniture in. They noticed the hutch was bowed and took pictures to show their managemen... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1450 Clements Bridge Road, 8096, Deptford, NJ, United States
- 8568539400
4.8
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Our sales rep was outstanding
Our sales rep was outstanding. He listened carefully to our needs and showed us numerous options that were all appropriate. All of the options were thoroughly explained and we were not pressured to make a hasty decision. It was a great experience.
November 7, 2024
Reply from Raymour & Flanigan - Deptford
Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Deptford
Hi Phillip,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Randy was able to assist you with patience and helpfulness. We strive to provide excellent service to all our customers, and it's wonderful to know that Randy met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Deptford
Hi Jon,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Salesperson was nice and great to deal…
Salesperson was nice and great to deal with. It was our second time having her for a purchase. Very helpful.
October 28, 2024
Reply from Raymour & Flanigan - Deptford
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Do Not Shop here EVER; update
The 3 sets of furniture broke shortly upon receiving them. I have had several service calls to basically lemon law the items. The service team has been rude, outright hanging up on me, refusing my calls and refusing service. Yes, I purchased extended plans, but NO, they NEVER fix anything correctly, then blame the consumer for neglect or abuse, whatever they dream up. I have 3 units NOT safe to use or broke. I've been reaching out for several months regarding these issues and I have been avoided, denied communication or left waiting for broken promise return calls. I have a conversation and evidence of this completely outrageous behavior no consumer should have to suffer with. I cannot morally recommend this company EVER.
EDIT on 11/26/2024: After much back and forth the company did resolve this issue, I hope nobody has to deal with this like I did, it was extremely frustrating.
November 4, 2024
Unprompted review
Reply from Raymour & Flanigan - Deptford
Hi Anthony. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Barbie worth the trip
Barb is an excellent sales person knowledgeable patient sweet and kind we love her in our family for furniture
October 29, 2024
Reply from Raymour & Flanigan - Deptford
Dear DEMILIOD,
Thank you so much for your wonderful review! We're thrilled to hear that Barb provided you with such a positive experience. It's great to know that her knowledge, patience, and kindness made a lasting impression on you and your family. We truly appreciate your kind words and look forward to assisting you with any future furniture needs.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
In all the years I dealt with Raymour
In all the years I dealt with Raymour
This is the first I was extremely happy with the way everything was handled. I felt like first class all the way. The store manager Mike Ross from the Deptford,New Jersey store greeded me with a smile at the door,listening to what I wanted and made sure he was there every step of the way.He is a great manager who goes above and beyond with customers.He definitely deserves a raise or big bonus.
October 24, 2024
Reply from Raymour & Flanigan - Deptford
Dear Deborah,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at our Deptford, New Jersey store. It's fantastic to know that Mike Ross made you feel like a first-class customer and provided exceptional service throughout your visit. We truly appreciate your kind words and will be sure to pass along your compliments to Mike and the team. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Wonderful experience
We had the best experience with Todd Sharofsky when we stopped in the store to shop for our family room furniture. He was very patient with us, he even sat with me while my husband ran home to get a piece of our luxury vinyl plank flooring to see what color went best with it. He was never pushy with us & went above & beyond to make our experience wonderful. Thank you so much Todd. We look forward to working with you the next time we need furniture.
Linda S.
October 17, 2024
Unprompted review
Experienced
Experienced, professional salesman and manager. Quality furniture in price range.
Quick delivery, availability
October 21, 2024
Reply from Raymour & Flanigan - Deptford
Thank you, Karen, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great selection and quality.
We liked the products you offered. The showroom had a nice variety. The sales agent ordered an incorrect fireplace insert and now we have to wait for someone to rectify this issue. A bit disappointing...
October 14, 2024
Reply from Raymour & Flanigan - Deptford
Dear Debra,
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the variety of products in our showroom. However, we sincerely apologize for the inconvenience caused by the incorrect fireplace insert order. We understand how frustrating this situation can be and appreciate your patience as we work to resolve it. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly.
Best regards,
Raymour & Flanigan Customer Care Team
Bonnie is an asset to your store
Bonnie is an asset to your store. She knew what I was looking for and showed me all my options without putting pressure on me to buy something I didn't want. She was very pleasant and courteous
September 30, 2024
Reply from Raymour & Flanigan - Deptford
Dear Dolores,
Thank you so much for your wonderful review! We're thrilled to hear that Bonnie provided you with such a positive experience. It's great to know she was able to assist you in finding exactly what you were looking for without any pressure. We truly appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
My sales person was amazing
My sales person was amazing. He took his time in walking me through the showroom and helping me to make choices. He was extremely knowledgeable and helpful.
September 28, 2024
Reply from Raymour & Flanigan - Deptford
Hello Melinda Heppard We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Mel was very helpful and explained…
Mel was very helpful and explained everything. Not pushy eithrr
September 8, 2024
Reply from Raymour & Flanigan - Deptford
Hi Kathy,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Mel was able to assist you effectively and provide all the information you needed without being pushy. We strive to create a comfortable and informative shopping experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Bill was a pleasure to work with and…
Bill was a pleasure to work with and very knowledgeable
September 7, 2024
Reply from Raymour & Flanigan - Deptford
Hi Pete,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Bill provided you with excellent service and shared his expertise. We strive to ensure our customers have a great experience, and it's wonderful to know that Bill made that happen for you. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
I have made several purchases from…
I have made several purchases from Raymour&Flanigan over the years. My recent purchase was just as pleasant As in the past. Bill, who assisted me was pleasant, took me to what I was looking for, was knowledgeable and there was no pressure . Stock is good and delivery time perfect!
August 31, 2024
Reply from Raymour & Flanigan - Deptford
Dear Barbara Rossi Franks,
Thank you so much for your continued loyalty and for sharing your wonderful experience with us! We're thrilled to hear that your recent visit was just as pleasant as your past ones. It's great to know that Bill was able to assist you effectively and that you found our stock and delivery time to your satisfaction. We truly appreciate your kind words and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
They had the furniture I wanted and it…
They had the furniture I wanted and it was ready for delivery in 3 days.
August 27, 2024
Reply from Raymour & Flanigan - Deptford
Dear Customer,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found the furniture you wanted and that our delivery met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Great salesperson!
Bonnie was a great help picking out the furniture we needed. Looking forward to receiving our order in a few weeks.
August 25, 2024
Reply from Raymour & Flanigan - Deptford
Hi Melissa,
Thank you so much for your wonderful review! We're thrilled to hear that Bonnie was able to assist you in finding the perfect furniture. We appreciate your kind words and are just as excited for you to receive your new pieces. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Always like R&F customer service
Always like R&F customer service. Visited Monday nite and the salesman, Naz was very helpful.
August 19, 2024
Reply from Raymour & Flanigan - Deptford
Dear Julie,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and that Naz was able to assist you effectively. We appreciate your kind words and your continued support. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Randall Bock was my associate at your…
Randall Bock was my associate at your Deptford store. So professional and kind; walked me through the store until I finally made my choice. You should be proud to have him on staff.
August 21, 2024
Reply from Raymour & Flanigan - Deptford
Dear Maryann,
Thank you so much for taking the time to share your wonderful experience at our Deptford store! We're thrilled to hear that Randall provided you with professional and kind assistance throughout your visit. We are indeed very proud to have him on our team. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
the salesman and the delivery was top…
the salesman and the delivery was top notched. would recommend
July 31, 2024
Reply from Raymour & Flanigan - Deptford
Hi Lori,
Thank you so much for your wonderful review! We're thrilled to hear that you had a top-notch experience with both our salesman and delivery team. Your recommendation means a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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