Raymour & Flanigan - Deptford Reviews 

281
TrustScore 5 out of 5

4.8

1450 Clements Bridge Road, 8096 Deptford, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mary Ellen Hooper was just as pleasant as she was professional. She guided us through many decisions and choices where we ended up choosing 7 pieces for our new home. We were greeted at the door witho... See more

Rated 5 out of 5 stars

Starr greeted us at the door and told us where to look for dining room tables. She gave us some space for us to browse on our own, which we did appreciate as sometimes you do want to take a look on yo... See more

Rated 5 out of 5 stars

Sarah Diener has been patient and amazing after our house hunting nightmare since February. We were finally able to purchase all of the furniture for our dream home.

Rated 1 out of 5 stars

The delivery guys were great, they were very considerate and careful when taking the old furniture out the new furniture in. They noticed the hutch was bowed and took pictures to show their managemen... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1450 Clements Bridge Road, 8096, Deptford, NJ, United States

  • 8568539400

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were fast

They were fast, efficient, professional and courteous. They removed my old mattress for me and disposed of it. Great customer service.

March 9, 2023
Rated 5 out of 5 stars

We were met at the door with friendly…

We were met at the door with friendly service that didn't follow us like a puppy dog. We were free to browse the floor and take a look at everything without a big sales push. When we did make a decision on what we liked the sales man was very professional and helpful with any and all choices. On top of all that our furniture was able to be delivered in just 3 days.

March 7, 2023
Rated 5 out of 5 stars

Mary Ellen Hooper was just as pleasant…

Mary Ellen Hooper was just as pleasant as she was professional. She guided us through many decisions and choices where we ended up choosing 7 pieces for our new home. We were greeted at the door without any pressure and we thought we were only there to browse and leave. Hospitality and service mean everything to us.

February 16, 2023
Rated 5 out of 5 stars

Great Customer Service

Working with Bonnie was such a pleasure! She is knowledgeable, generous with her time, and provides great recommendations that work within your budget and your work space. Highly recommend Raymour & Flanigan in Deptford - Ask for Bonnie!

February 15, 2023
Rated 1 out of 5 stars

I bought two rooms of furniture from…

I bought two rooms of furniture from Raymour and Flanigan and bought the platinum plan for protection. When I asked for them to come out to repair some damage, they told me it’s not covered. I called the manager Jackie at the Deptford store where I bought my furniture and she was not helpful at all. I will never buy another piece of furniture from Raymor, and Flannigan. They sell you the platinum plan and do not describe the multitude of things that are not covered. I’m extremely disappointed in Raymore and Flanagan. Their motivation is to sell the pricey extended warranty that is never covered. Has anyone else experienced this?

January 30, 2023
Unprompted review
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Hi Ashley. We are so sorry you aren't satisfied with your Platinum Protection Plan. We would like to help. Please email your order # and a description of your experience to RFCare@raymourflanigan.com and our Customer care team will reach out to you as soon they are able. -Jeff V.

Rated 5 out of 5 stars

Great Product

Great storage bench. Lovely design. Great delivery service. Thank you.

January 30, 2023
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Reply from Raymour & Flanigan - Deptford

Thank you for taking the time to leave a review and for your kind words about your furniture and delivery service. We're happy to hear that you're happy with your purchase! -Jeff V.

Rated 5 out of 5 stars

Product looked great and was ready…

Product looked great and was ready early for pickup.

January 24, 2023
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Reply from Raymour & Flanigan - Deptford

Thank you for taking the time to share your positive experience with us! We are delighted that our product met your expectations and we look forward to the opportunity to serve you again in the future. -Jeff V.

Rated 5 out of 5 stars

Jackie was great to work with

Jackie was great to work with. Knowledge and professional.

January 16, 2023
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Reply from Raymour & Flanigan - Deptford

Thank you for taking the time to leave us a review. We're happy to hear that your sales person provided knowledgeable and professional service. We appreciate your business and thank you for choosing our company. -Jeff V.

Rated 5 out of 5 stars

Bonnie was a great Salesperson and the…

Bonnie was a great Salesperson and the couches are just what we needed!

December 17, 2022
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Reply from Raymour & Flanigan - Deptford

Thank you Melissa I. for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new couches! -Jeff V.

Rated 5 out of 5 stars

A good experience

When we arrived we were greeted nicely not aggressively.
We knew exactly what we were looking for and salesperson took us directly to the furniture.
He explained everything clearly, knew what he was talking about. A good experience

December 20, 2022
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Reply from Raymour & Flanigan - Deptford

Thank you Sweetrose for your kind words. We are happy to hear you had a good experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Our experience with Bonnie was great

Our experience with Bonnie was great. Her knowledge and her patience made our shopping easy. Thank you Bonnie.

November 16, 2022
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Reply from Raymour & Flanigan - Deptford

Thank you for your review FRED We are happy to hear that your sales person was knowledgeable and patience!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

In stock items

In stock items
Easy checkout
Staff very helpful

October 30, 2022
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Reply from Raymour & Flanigan - Deptford

Thank you Michelefor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Sales rep made the experience PERFECT

Bonnie greeted us immediately and showed us exactly what were looking for. She gave us the info we needed and let us decide without a sales pitch. We will buy all of our furniture from her from here on out.

October 23, 2022
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Reply from Raymour & Flanigan - Deptford

Thank you Bryan for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Always a Great Experience

I have purchased multiple rooms of furniture on several occasions from R and F. The furniture and staff professionalism are unmatched. Salesperson Bonnie was exceptional.
She was patient, informative and knowledgeable. I ❤️ R and F.

October 10, 2022
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Reply from Raymour & Flanigan - Deptford

Thank you Marlene for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Thank you for taking the time to leave a review, Robert! We're happy to hear that your sales associate was helpful and pleasant!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

A pleasant experience

The salesman was courteous and knowledgeable The experience was pleasant

October 8, 2022
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Reply from Raymour & Flanigan - Deptford

Thank you Angelo Cerminara for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Even though my sales person wasn't…

Even though my sales person wasn't there I was taken care of very quickly.

September 27, 2022
Raymour & Flanigan - Deptford logo

Reply from Raymour & Flanigan - Deptford

Thank you Carol Meadows for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

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