Raymour & Flanigan - Egg Harbor Reviews 

317
TrustScore 4.5 out of 5

4.7

6115 Black Horse Pike, 8234 Egg Harbor Township, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Teon met us at the entrance to the store and showed us mattresses. He was extremely knowledgeable and friendly. We were so impressed with his attention to detail we bought our mattress and he secured... See more

Rated 5 out of 5 stars

I was able to browse at my leisure - I looked at every piece of living room and office furniture to make sure I was making the right choice. My rep, Dylan, was knowledgeable and relatable - I enjoyed... See more

Rated 5 out of 5 stars

We purchased a living room set 7 months prior and had 3 separate problems with it. We asked for a reselect. Everyone was amazing to work with and made it extremely easy for us. We felt they heard ou... See more

Rated 1 out of 5 stars

Very poor service, got ripped off by paying cash for the delivery and then the guy they recommended took off and didn't bring the furniture in. Had to ask three times in a 2-wek period for a receipt.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 6115 Black Horse Pike, 8234, Egg Harbor Township, NJ, United States

  • 6094079404

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(317)

3,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Teon was very nice and helpful

Teon was very nice and helpful but not overbearing. He answered all our questions and completed our sale quickly and efficiently.

We checked out all of the local stores and this R & F store had the best assortment of furniture.

February 8, 2026
Rated 5 out of 5 stars

Great Choices and Service

Lisa was so helpful! I explained I needed style comfort and knew exactly what I wanted. She was not pushy. I am very fussy on style and found a recliner sofa that I wanted. I had to get rid of a sofa I had and she explained to us I could put a deposit on it to hold the price and style I wanted. Went to another recliner store and they were over priced. If you need good service GO to R & F.

January 16, 2026
Rated 1 out of 5 stars

Your customer service is horrible

Your customer service is horrible
I brought a bed online. I was going through breast cancer tests and doctors .I didn't have time to go to the store. Ordered by mistake a hard mattress instead of soft and they wouldn't take it back. I had to sleep on it for 30 days. I couldn't. Then they said I had to buy this foam cover. It was like sleeping on a granite counter top. No one would listen and no one cared. It was in July 2025. I paid over 500.00 for a Bed I can't sleep on.

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

Representative was not friendly at all

Representative was not friendly at all. I’ve been dealing with your store and some of my customers for a long time this particular rep I would not like to have again. Everyone else in your store has always been beautiful, professional and courteous and very people friendly this particular rep and my personal opinion needs more training to deal with the public. I still love your products and we recommend your store to any and everyone without her.

September 18, 2025
Rated 5 out of 5 stars

Brian the salesman was wonderful

Brian the salesman was wonderful. He knew exactly what we were looking for, when I explained my husband had just gotten out of rehab.

August 25, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hi Laurie,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Brian was able to assist you so effectively and understood your needs. It's great to know that he made your shopping experience a positive one, especially during such an important time for your family. If you need any further assistance, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our salesman was very nice and helpful

Our salesman was very nice and helpful. He also left us alone while we were trying out different types of chairs. Always a shout out away. Also explained things about the furniture and explained the warranty and payment plans.

August 19, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Scott,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to our showroom and that our team was able to assist you in a way that met your needs. It's wonderful to know that you appreciated the balance of being available for questions while giving you the space to explore our selection. We're also glad that the information on our furniture, warranty, and payment plans was helpful to you.

Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Josh was amazing. Very helpful and not intrusive

Josh was amazing very helpful but not intrusive. I enjoyed working with him

August 14, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Lisette,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Josh provided you with helpful and attentive service without being intrusive. It's wonderful to know that you enjoyed working with him. Your feedback is greatly appreciated and will be shared with Josh and the team. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Andrew,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our home furnishing consultant. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Debbie was fantastic.

Debbie was fantastic.
We gave her a budget and she got us great furniture for the whole apartment for my son.
She listened and was kind.

August 5, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Suzanne,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Debbie was able to assist you in finding great furniture for your son's apartment while staying within your budget. It's fantastic to know that her kindness and attentive listening made your shopping experience enjoyable.

If you need any further assistance or have any questions in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Dear Customer,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our store clean and our staff informative. Providing excellent service and a welcoming environment is our top priority, and your feedback reassures us that we're on the right track.

We truly appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Awesome experience

Sales person did not follow me! When i needed him, I yelled his name, Gino, and he was right there. He let me think, he wasn’t in my face with stupid small talk. Excellent!

August 4, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Dear Shannon Crawford,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Gino provided you with the perfect balance of assistance and space during your visit. Our team strives to offer a comfortable and enjoyable shopping experience, and it's wonderful to know that Gino's approach resonated with you.

If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Personalized service to meet my individual needs

Salesperson Sarah Abell provided exceptional support in our search for the perfect mattrass to meet our needs. Knowledgeable and professional! Great service!

August 3, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Dear Christina,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sarah provided you with exceptional support in finding the perfect mattress. It's always our goal to ensure our customers receive knowledgeable and professional service, and we're delighted that Sarah met your expectations.

Your satisfaction is very important to us, and your kind words serve as a great motivation for our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank you once again for choosing Raymour & Flanigan. We look forward to serving you again!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The sales person was amazing

The sales person was amazing. She gave me insight and information which lead me to making a purchase on that very day

July 23, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Gary Holmes Jr,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales person was able to provide you with the insight and information you needed to make your purchase. It's wonderful to know that you had such a positive experience at Raymour & Flanigan. We truly appreciate your feedback and your 5-star rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Josh

Josh, your sales rep., was outstanding. So knowledgeable and fun .... Had a great time and great furniture buy.

July 16, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Linda,

Thank you for sharing your great feedback! We’re happy to hear that you had a good experience with Josh. It’s wonderful to know that his knowledge and fun approach made your furniture shopping enjoyable. We aim to provide the best service and are glad you found the perfect pieces for your home.

If you have any questions or need help in the future, please feel free to reach out.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Geo…..very attentive….knowledgeable…a…

Geo…..very attentive….knowledgeable…a good experience

July 14, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Phil,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Geo provided you with attentive and knowledgeable service, making your visit a good one. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very pleasant and helpful salesperson.

Very pleasant and helpful salesperson.

July 13, 2025
Raymour & Flanigan - Egg Harbor logo

Reply from Raymour & Flanigan - Egg Harbor

Hello Alfred,

Thank you for sharing your experience! We're delighted to hear you had a positive interaction with our salesperson. Excellent customer service is our priority, and we're glad we met your expectations.

If you need further assistance or have more feedback, feel free to reach out. We look forward to serving you again!

Best,
The Raymour & Flanigan Team

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