Teon met us at the entrance to the store and showed us mattresses. He was extremely knowledgeable and friendly. We were so impressed with his attention to detail we bought our mattress and he secured... See more
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See what reviewers are saying
I was able to browse at my leisure - I looked at every piece of living room and office furniture to make sure I was making the right choice. My rep, Dylan, was knowledgeable and relatable - I enjoyed... See more
We purchased a living room set 7 months prior and had 3 separate problems with it. We asked for a reselect. Everyone was amazing to work with and made it extremely easy for us. We felt they heard ou... See more
Very poor service, got ripped off by paying cash for the delivery and then the guy they recommended took off and didn't bring the furniture in. Had to ask three times in a 2-wek period for a receipt.... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
6115 Black Horse Pike, 8234, Egg Harbor Township, NJ, United States
- 6094079404
4.7
Excellent
318 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
R& F, a truly exceptional experience!
I have shopped Raymour & Flanigan for decades and have always been successful in finding quality furniture. The showrooms are meticulously staged and the easily maneuvered. Martin, in the Egg Harbor Twp store, unassumingly guides you to the perfect selections. I highly recommend R & F… and Martin! 😊
October 25, 2024
Reply from Raymour & Flanigan - Egg Harbor
Dear Judith,
Thank you so much for your kind words and for being a loyal customer for decades! We're thrilled to hear that you consistently find quality furniture in our showrooms. It's wonderful to know that you appreciate the staging and layout of our stores. Martin will be delighted to hear your praise—he truly enjoys helping our customers find the perfect pieces. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
The sales associate
The sales associate, Liz Gurley was great to deal with. No pressure but when I texted her, always got an immediate response.
October 25, 2024
Reply from Raymour & Flanigan - Egg Harbor
Hi Sheila,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Liz provided you with excellent service and prompt responses. We strive to make every interaction pleasant and pressure-free, and it's wonderful to know Liz met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
No pressure
No pressure, very helpful and answered all my questions. Will definitely recommend to a friend or family member
October 15, 2024
My salesmanOmar
My salesman, Omar was so elpful. If he couldn’t answer, he asked his manager
October 13, 2024
Reply from Raymour & Flanigan - Egg Harbor
Thank you so much for your review, Jacqueline! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reagan was amazing
Reagan was amazing. I was there on Saturday to look around and she did not push as I was a little overwhelmed and had to furnish a whole house. I left and she sent me a lovely note Sunday morning. Went back with my husband Sunday morning and was done within less than two hours.
September 29, 2024
Reply from Raymour & Flanigan - Egg Harbor
Hi Carol,
Thank you so much for taking the time to share your experience! We're thrilled to hear that Reagan was able to assist you in such a positive and supportive manner. Furnishing an entire house can indeed be overwhelming, and it's wonderful to know that Reagan's approach made the process smoother for you. We hope you and your husband are enjoying your new furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Team
Excellent customer service
Gio was incredibly helpful during our new furniture search! Grateful for the knowledge he shared and his enthusiasm that made our shopping experience easy and enjoyable! Five stars
September 2, 2024
Reply from Raymour & Flanigan - Egg Harbor
Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
helpful and knowledgeable…
Rich was very helpful and knowledgeable about the furniture in the show room. He was able to show us styles we were interested in and assisted us in navigating the showroom.
Rich was professional and not pushy allowing us time to discuss while the furniture option would meet our preferences. Rich is an asset to you team.
September 29, 2024
This is the worst company I have ever…
This is the worst company I have ever bought furniture from. Bad customer service
September 27, 2024
Unprompted review
Reagan the sales representative was…
Reagan the sales representative was most professional and knowledgeable.She made the purchase enjoyable.
September 8, 2024
Reply from Raymour & Flanigan - Egg Harbor
Dear Julius,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Reagan provided you with professional and knowledgeable service, making your purchase enjoyable. We strive to offer the best customer service, and it's wonderful to know that Reagan exemplified this during your visit. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Egg Harbor
Dear Carol,
Thank you for taking the time to share your experience with us! We're delighted to hear that our salesman was helpful and patient during your visit. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Egg Harbor
Dear Dennis,
Thank you so much for your wonderful review! We're thrilled to hear that our salesman was able to assist you effectively and provide the knowledge you needed. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Egg Harbor
Dear Raymond,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our staff and found our prices to your satisfaction. Your feedback means a lot to us, and we look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
My experience at Raymour and Flanigan…
My experience at Raymour and Flanigan was very good . Consultant Brian Roache was a pleasure to do business with ..,he is an asset to your team .
August 22, 2024
Reply from Raymour & Flanigan - Egg Harbor
Dear Denise,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Brian provided you with exceptional service. We agree, he is indeed an asset to our team. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
My salesperson
My salesperson, Iris Levy, was so comfortable to work with. Knowledgeable, efficient but not pushy, allowing me to take my time in choosing the right couches for me. She is very warm and approachable.
On the other hand, when I walked in another saleswoman approached me and I told her I already had met with someone. She told me, “we take turns here so even though you have someone else, you are my customer until you leave the store”. Very uncomfortable.
August 18, 2024
Reply from Raymour & Flanigan - Egg Harbor
Dear Doreen,
Thank you for taking the time to share your experience with us. We're delighted to hear that Iris Levy provided you with such a comfortable and positive shopping experience. It's wonderful to know that her knowledge and approachability made your visit enjoyable.
We apologize for the discomfort you felt with the other associates approach. Your feedback is invaluable, and we will use it to ensure that all our customers feel at ease and respected during their visits.
Thank you again for your review and for choosing Raymour & Flanigan. We hope you enjoy your new couches and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
We shop at the Egg Harbor store in Mays…
We shop at the Egg Harbor store in Mays Landing NJ. I’m very disappointed with their mattresses. I’m on number three in four years! The one we have now is sinking in in certain spots and is very uncomfortable. I called the store and they sent out someone to check it. His report said the mattress had to be I’m gonna say an inch and a half and we were off a quarter of an inch! The manager Mo was no help what so ever. I had to call 5 times before he would even speak to me. I spent a lot of money there to furnish a 3 bedroom house. I’m now getting ready to furnish 2 bedrooms and I certainly won’t be going back there!!! I do have the platinum warranty.
July 13, 2024
Unprompted review
Reply from Raymour & Flanigan - Egg Harbor
Dear Angelina,
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you've encountered with your mattresses and for the frustration you've experienced with our customer service. It's disheartening to hear that our products and service did not meet your expectations, especially after investing in furnishing your home with us.
We understand how important a comfortable mattress is, and it's concerning to hear about the repeated issues you've faced. Your feedback regarding the inspection process and communication with our store manager is invaluable, and we will address these concerns internally to improve our service.
We appreciate your loyalty in the past and regret that this experience has led you to consider other options for your future purchases. If there's anything more you'd like to discuss or if you have further details to share, please feel free to reach out to us directly at rfcare@raymourflanigan.com. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust.
Best regards,
Raymour & Flanigan Customer Care Team
Tiffany made our experience so easy in…
Tiffany made our experience so easy in finding the right furniture! She is a remarkable sales woman. Everyone was very kind and made the whole process seem less. I can’t wait to work with her again!
August 12, 2024
Reply from Raymour & Flanigan - Egg Harbor
Dear Arianna,
Thank you so much for your wonderful review! We're thrilled to hear that Tiffany made your furniture shopping experience easy and enjoyable. It's great to know that our team was kind and helpful throughout the process. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
The salesman was great but your policy…
The salesman was great but your policy of not taking our old couch causes many problems. We are 76 years old and can’t move it ourselves.
August 7, 2024
Reply from Raymour & Flanigan - Egg Harbor
Dear Linda,
Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a positive experience with our salesman. However, we regret to learn that our policy regarding the removal of old furniture has caused you inconvenience. We understand how challenging this situation can be, especially for our senior customers. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our services. If you have any further concerns or need assistance, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Customer Care Team
The DT was very professional and…
The DT was very professional and careful to make sure there was no damage to anything.
August 4, 2024
Reply from Raymour & Flanigan - Egg Harbor
Dear Michel,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our delivery team was professional and careful during your delivery. We strive to provide the best service possible, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
What I needed, and good experience.
Salesperson was knowledgeable, helpful, and well informed. My item was in stock, and available quickly.
August 4, 2024
Reply from Raymour & Flanigan - Egg Harbor
Hi Carole,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to assist you effectively and that your item was in stock and available quickly. We strive to provide excellent service and it's wonderful to know we met your expectations. Enjoy your new purchase and we look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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