Raymour & Flanigan - Exton Reviews 

300
TrustScore 4.5 out of 5

4.6

201 South Pottstown Pike, 19341 Exton, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Aidan was fantastic to work with, felt free to look around without that stalker salesperson vibe . Because of that, we purchased that day

Rated 5 out of 5 stars

I had a wonderful experience working with Don at the Exton store finding furniture for our nursery and also a couch for our home. The emails that were supposed to keep us updated on shipment of our fu... See more

Company replied

Rated 5 out of 5 stars

AC Cosme is an outstanding professional - friendly, knowledgeable and efficient. He took the time to consider how the furniture will be used and he worked hard to meet my goals. He has helped me bef... See more

Rated 4 out of 5 stars

We don’t shop anywhere else because we always find what we want at R&F. I’m leaving off 1 star - their bookshelf offerings have become dismal. I get it - everyone reads eBooks these days, but there ar... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 201 South Pottstown Pike, 19341, Exton, PA, United States

  • 6102800320

4.6

Excellent

TrustScore 4.5 out of 5

300 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(300)

3,882 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

We received furniture in what I would…

We received furniture in what I would consider below average condition. The furniture is missing pieces and is damaged. My sales rep was nice but that’s really the only good thing I can say about this experience

April 9, 2023
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hi VJ, We are very sorry about your negative experience with us regarding your delivery and that your furniture was damaged. We would like to get you in touch with our management team to resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. We will be in touch as soon as possible. -Jeff V.

Rated 5 out of 5 stars

Experience 5 Star

Introduction at door by Malcom Thomson Consultant pleasant and helpful.

April 20, 2023
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Reply from Raymour & Flanigan - Exton

Thank you for your review Ruthie S We are happy to hear that your sales person was pleasant and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Lisa was very knowledgeable and…

Lisa was very knowledgeable and helpful. She found items for me that were perfect.

February 9, 2023
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Thank you for your review Steven Petchon We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Exton

Thank you for taking the time to leave a review, Judy! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Happy with Salesman Bruce

Happy with Salesman Bruce, great fellow. Easy to put down payment on love seat while try to sell/ get rid of current sofa!

January 25, 2023
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Reply from Raymour & Flanigan - Exton

Thank you Elainefor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

excellent customer service

excellent customer service. AC Cosme, our salesperson was very knowledgeable, courteous and professional.

January 21, 2023
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Thank you for taking the time to leave a review and for highlighting our excellent customer service. We appreciate your kind words about your salesman and are glad to hear that you found them knowledgeable, courteous, and professional. -Jeff V.

Rated 5 out of 5 stars

Wonderful experience buying nursery furniture

I had a wonderful experience working with Don at the Exton store finding furniture for our nursery and also a couch for our home. The emails that were supposed to keep us updated on shipment of our furniture were a bit unclear and had to call in multiple times to get actual timelines of when the furniture would be shipped. Other then that, the in person experience was wonderful, highly recommend their store.

January 28, 2022
Unprompted review
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Reply from Raymour & Flanigan - Exton

Thank you so much for leaving us a excellent review! We're happy to hear that you had a wonderful experience working with your salesman and that you're happy with the furniture you purchased. We apologize for any confusion caused by the unclear email updates and appreciate your feedback on how we can improve our communication in the future. Thanks again for choosing our store and we hope to see you again soon! -Jeff V.

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